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Atera vs DX Performance Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atera
Ranking in Network Monitoring Software
34th
Average Rating
9.4
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Help Desk Software (11th), IT Infrastructure Monitoring (38th), IT Service Management (ITSM) (11th), Remote Monitoring and Management (RMM) (5th), Patch Management (11th), AIOps (18th), Agentic Automation (8th)
DX Performance Management
Ranking in Network Monitoring Software
41st
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
32
Ranking in other categories
Infrastructure Capacity Planning (1st), DX NetOps (2nd)
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of Atera is 0.6%, up from 0.3% compared to the previous year. The mindshare of DX Performance Management is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Atera0.6%
DX Performance Management0.6%
Other98.8%
Network Monitoring Software
 

Featured Reviews

AV
Owner at Sytex Ltd.
Quick setup and efficient automation boost IT consulting services
It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could see the current configuration progress step-by-step, rather than relying solely on email and ticket systems. The task system for technicians could be improved by adding recurring task capabilities. This would allow technicians to have checkmarks and task lists they can mark off as completed. While scalability meets growing needs, there haven't been many additions in the last two years. They are adding new features gradually, but there is always room for improvement.
reviewer1810893 - PeerSpot reviewer
Senior IT Operations Specialist at a financial services firm with 5,001-10,000 employees
Flexibility and detailed performance stats enable effective network monitoring
Spectrum is very good at monitoring all network faults and configurations. It enables me to take action based on network issues. The Performance Management provides detailed network performance stats, including CPU, memory, and interface bandwidth. Additionally, Spectrum is flexible and allows me to organize and treat devices uniquely without impacting other devices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Atera saves me money on a monthly basis because my cost is a fixed price per month per technician, and it doesn't matter how many computers I manage."
"We value the alerts that come with the product which allow me to reach out to my clients. Overall, Atera generates additional revenue streams for work done on their machines."
"Just because it is low cost doesn't mean it is low quality."
"All of the features of Atera are valuable because they allow the customers to achieve their goals. It is easy to use, has good collaboration, and has zero maintenance."
"Atera's automation capabilities are excellent because we can create new users and customers, and when a company wants to integrate us as IT consultants to their network, it can be very simple, such as installing to Active Directory or Azure."
"Pricing is definitely my favorite part of it."
"Moreover, I find that if it wasn't for Atera, I wouldn't be gaining the number of clients I have and growing my business as I do."
"It is reliable, and when it is working, it works without issues."
"The most valuable feature of DX Performance Management is the quick way we can collect data without putting much effort. They have a lot of customization and features with the solution internally and out of the box. We can discover the device, and start collecting information. For example, if the device is available, we can receive the CPU and memory utilization, and the interface optimization is simple and very fast to implement."
"You can have thousands of devices inside and hundreds of thousands of interphases without a problem."
"We have been able to get a little bit better at seeing more things in real time and more just in time, so we're less reactionary."
"The integration with NetFlow, the NFA solution, so that we can have our flow forensics paired with the SNMP polling performance metrics on the same page."
"It has improved efficiency because now there is the one-stop shop where you can view all your data, instead of needing to click around in four different tools."
"It saves time having it all on one place, so you do not have to jump around from different tools and try to merge the data. It is already done for you.​"
"I can get it to run a report showing, for instance, what root drives are in the critical range in terms of being full, like 90 percent full, and disseminate that information to the other areas of the organization."
"The integration to the other products that we use: NFA, we use ADA, we use Spectrum; and CAPM integrates all those into a single pane of glass, for performance."
 

Cons

"There is definitely room for improvement with its automation capabilities."
"I would like to see more mobile device management. iPad is a big one. I know they've been working on some of that. For me, it would be amazing if I could do tablet devices and even expand it to POS systems or the like. I know that a lot goes into that but I've seen it is an area they're looking at."
"It will be interesting if Atera can integrate all kinds of products."
"The mobility of Atera is also a feature which needs to be addressed so that it can be used on iPads, iPhones and things of this nature."
"I also use Apple Zoho, which does not require you to download anything. You can get help from Zoho. Atera, on the other hand, requires you to download an applet."
"Atera could be improved by adding more granular control over technician roles. We need more specific controls on what technicians can access, like limiting their ability to view certain sections or access devices and share files. This feature request has already been made. The IP asset management capabilities need improvement to better manage assets beyond just devices."
"The chat solutions need improvement because we first need to connect to the customer."
"The solution is scalable. However, in the past, we did have some issues."
"Spectrum's topology view sometimes does not rebuild automatically when a device is shut down and reconnected."
"Since we are out of registered IP space, we are moving to ipv6 and we expect our vendors to move with us, and they have not delivered yet."
"Some of the individual report views, the way some of the columns sort, there's room for improvement in giving us more flexibility in being able to sort reports based, for example, on what columns the metrics fall under."
"It would be helpful if CA provided online training for its customers."
"Product has issue collecting IP SLA data."
"Spectrum's topology view sometimes does not rebuild automatically when a device is shut down and reconnected. It requires manual discovery and rebuilding of the topology, which I hope can be improved."
"One of the greatest challenges we have encountered are the polling cycles."
"I would like to have more tasks, graphs, and possibilities for linking to the graphs and reports added to the solution."
 

Pricing and Cost Advice

"Atera's pricing stays fixed and predictable, enabling us to add more customers and unlimited monitored devices. We still have a number of clients who fit a break/fix IT model. This is something where clients are complaining more about having to pay extra month-by-month for technology services. With Atera's model, we don't have to be going out and asking for more from clients each month. Right now, with where we are at in terms of scale, this is very important to us."
"In terms of cost, it's not very expensive. I’d rate it around three or four out of ten, considering its value for money."
"It comes with unlimited devices, so the fixed price cost is taken out of my budget. So, I'm all good."
"One of the biggest issues I face is the need to pay per technician. I've dealt with other platforms that you need to have 250-500 devices. Even though the cost declines as the number of devices a person has increases, they still require you to pay for 250 or 500, respectively. With Atera, the number doesn't matter as you always pay the same amount. I approximate that Atera saves me $100 per week."
"The solution cost approximately $200 Canadian per month."
"Atera happened to have the best pricing model."
"The price is reasonable for what we require."
"With Atera, the more you add, the cheaper the cost of the additional endpoints will be."
"We purchase a license to use the solution every three years and we have multiple contracts. They have been increasing the price annually. We have a baseline for three years and then we need to pay the difference from the baseline, and we are in the process of negotiating a new price for all the licenses we need. The price overall is affordable."
"Do your homework and know how many devices you will be managing out of the gate. Be sure to project what your growth will be each year."
"I like the licensing model because it's device-based."
"We were looking at other vendors in the marketplace for NetFlow, and CA just beat everybody else in price, cost, and the size to implement. ​"
"The tool's pricing is based on the number of network devices."
"They should provide more scalable licensing for the product."
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Top Industries

By visitors reading reviews
Educational Organization
9%
Comms Service Provider
9%
Construction Company
7%
Performing Arts
7%
Construction Company
12%
Manufacturing Company
10%
Outsourcing Company
9%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
By reviewers
Company SizeCount
Small Business5
Large Enterprise25
 

Questions from the Community

What is your experience regarding pricing and costs for Atera?
The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...
What needs improvement with Atera?
It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could...
What is your primary use case for Atera?
We use it for maintenance support, patch management, the ticket system, ticketing, and automation in general. Atera enables us to take control quickly with different options. We can perform registr...
What needs improvement with DX Performance Management?
Spectrum's topology view sometimes does not rebuild automatically when a device is shut down and reconnected. It requires manual discovery and rebuilding of the topology, which I hope can be improved.
What is your primary use case for DX Performance Management?
I have used Spectrum for monitoring all network faults, configurations, and troubleshooting network issues. It provides network performance stats, such as CPU, memory, and interface bandwidth detai...
What advice do you have for others considering DX Performance Management?
I would recommend this solution based on its functionality, flexibility, customizability, and ease of use. Overall, I would rate the solution an eight out of ten. I am just a customer and not a par...
 

Also Known As

No data available
CA Performance Management
 

Overview

 

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
Jack Henry & Assoc, Target, CenturyLink, Bell Canada, BrightHouse Networks, Telus, Unisys, Verizon, Southern California Edison, GEICO, Fidelity Investments, Wells Fargo, American Family Insurance Group, Deutsche Telekom AG 
Find out what your peers are saying about Atera vs. DX Performance Management and other solutions. Updated: April 2026.
894,807 professionals have used our research since 2012.