ARIS BPA vs OpenText Process Automation comparison

Software AG and OpenText are both solutions in the Business Process Management (BPM) category. Software AG is ranked #8 with an average rating of 8.1, while OpenText is ranked #18 with an average rating of 7.7. Software AG holds a 4.2% mindshare in BPM, compared to OpenText’s 0.6% mindshare. Additionally, 89% of Software AG users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

ARIS BPA

Read 68 ARIS BPA reviews

5,697 Views
3,646 Comparison Views

89% willing to recommend

OpenText Process Automation

Read 10 OpenText Process Automation reviews

804 Views
450 Comparison Views

100% willing to recommend

ARIS BPA

OpenText Process Automation

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jun 19, 2025

ARIS BPA and OpenText Process Automation are key players in the business process management landscape. ARIS BPA leads with its robust business process analysis and modeling capabilities, particularly benefiting business users aiming for detailed process blueprints, while OpenText is better suited for environments requiring rapid process adaptability due to its integration capabilities and low-code development.

Features: ARIS BPA provides flexible modeling with EPC and BPMN notations, extensive reporting, and collaboration tools. It emphasizes detailed process documentation and simulation. OpenText Process Automation focuses on integration and automation, leveraging low-code functionalities and facilitating robust system-to-system and human-to-human interactions.

Room for Improvement: ARIS BPA needs improvement in workflow engine availability, simplified system integration, and user training tools. It is noted for high pricing and complex scripting. OpenText Process Automation could improve its user interface and mobile compatibility, as well as enhance its archival functions for better database management. Both systems can benefit from advanced low-code features and integration capabilities.

Ease of Deployment and Customer Service: ARIS BPA is known for its versatile deployment options, including on-premises and cloud solutions, with generally positive customer service despite some inconsistencies in response time. OpenText Process Automation offers hybrid deployment, improved technical support, but faces complexities in its pricing structure navigation. Both platforms excel in customer support, with OpenText noted for significant service enhancements.

Pricing and ROI: ARIS BPA is positioned as a premium product with a strong feature set but a challenging licensing model, offering value through in-depth process insights. OpenText is considered mid-range, with some users finding it costly yet justified by its functionality. Both platforms can deliver substantial ROI, depending on how they are deployed and utilized within an organization.

To learn more, read our detailed ARIS BPA vs. OpenText Process Automation Report (Updated: September 2025).

Buyer's Guide

ARIS BPA vs. OpenText Process Automation

September 2025

Download the complete report

Helped 867,370 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ARIS BPA

Ranking in Business Process Management (BPM)

8th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Business Process Design (6th)

OpenText Process Automation

Ranking in Business Process Management (BPM)

18th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2025, in the Business Process Management (BPM) category, the mindshare of ARIS BPA is 4.2%, down from 5.6% compared to the previous year. The mindshare of OpenText Process Automation is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
ARIS BPA	4.2%
OpenText Process Automation	0.6%
Other	95.2%

Business Process Management (BPM)

Featured Reviews

Tamer Eldamanhouri

Software Engineering & Manager at Arab Infromation Management Services

Empowers teams with robust business process modeling capabilities

They should examine competitor solutions to identify differentiators. One issue related to ARIS BPA is its integration with AI; it has AI features for cloud solutions, yet many in the government sector in Kuwait do not view the cloud as viable. Software AG should focus on developing AI models for ARIS BPA on-premises, particularly in user interfaces, as well as creating predefined business processes for common areas such as HR and finance. This aspect is crucial for adapting to the market's needs and streamlining custom solutions. While they have been helpful regarding pricing, I cannot compare ARIS BPA to other business process modeling tools because I understand some competitors have significantly lower costs than ARIS BPA. To maintain market share, good discounts should be provided to customers.

Read full review

Senthil Natarajan

Chief Operating Officer at a outsourcing company with 51-200 employees

The solution enables automation of supply chain and invoice processing with comprehensive integration and workflow capabilities

The main valuable features of OpenText AppWorks are the BPM modules. There is the standard BPM modeler and a case modeler. These are two strong features from the workflow layer. Additionally, the integration capability of the solution is beneficial. With these features, we are able to use OpenText AppWorks for automating supply-chain-related problems, vendor process automations, and invoice automations. We have built almost twenty-plus types of solutions and implemented around three hundred fifty-plus implementations. The solution also allows us to integrate it with our ERP system.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"There is a module designer, that one is very powerful and it creates very good reports."

"The capability to integrate all information of the business and to generate simulations of processes. It can analyze the model of operations quickly."

"The stability of the ARIS BPM platform is quite good. The nice thing about it is the central database, where we can use all of our data. We can even manage users."

"The most valuable features are business process modeling and reporting."

"The ease of use is the most valuable. I have tried a number of BPMN packages, and I find the user interface of ARIS BPM easier and more intuitive than others. If your team is knowledgeable on BPMN, it is really pretty easy to figure out on your own because it adheres to the standards extremely well. I have tried Bizagi, BizFlow, and a variety of such solutions, and I just liked ARIS BPM better."

"The tool defines the processes. It's the documentation of everything."

"It helps to maintain a single source of truth regarding the processes followed within an organization."

"The solution is user-friendly and easy to expose."

More ARIS BPA pros

"AppWorks is a very quick development platform with low-coding capability and strong integration with third-party systems."

"The monitoring aspect is highly valuable, as it offers an exceptional capability to track every minute of action performed by a business user in the global context."

"OpenText AppWorks has standard features such as system-to-system and human-to-human integrations, but what I find most valuable in the solution is its monitoring feature that tells you more about your processes, how to restart and how to stop each process, etc."

"Its customer support is reliable and easy to approach."

"In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required."

"We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenText AppWorks, especially those incorporating low-code functionalities, have had a significant positive impact. In some cases, we've observed a remarkable reduction in development time, ranging from 50 to 75 percent. The MTP model and life cycle have facilitated rapid development cycles."

"The good part of OpenText AppWorks is that all of its components are together in one platform, including integration capability, UI capability, and workflow capability."

"We really appreciate the process automation and how can you create human tasks as one of your processes."

More OpenText Process Automation pros

Cons

"I had a hard time with ARIS's access and licensing policy. It requires you to pay for each step you want to take forward with the solution."

"I would like the possibility to use real data. In other words, it can use this system to integrate with others that are operating directing with users like clients, employs, and others."

"ARIS needs to make a better user interface. The user interface sucks. The problem with ARIS is that they have two interfaces for the same product."

"ARIS has an internal fully customizable workflow system called APG, which is very good, but it’s targeted mostly at creating workflows related to ARIS content, and not general workflows to support other processes inside a company."

"I use it strictly for developing the business process model. I don't use it for the actual automation. I do that with Vtenext. I have standardized on Vtenext, and I don't use ARIS BPM anymore. The Vtenext UI is just as good, and it is much more tightly coupled to the underlying object model. I can get more done in one session with Vtenext rather than first going to ARIS BPM, then importing, and having to edit it for tight coupling."

"We should have the ability to download ARIS EPCs to Visio."

"Integration with third-party tools should be improved (e.g. based on APIs)."

"There is not enough documentation provided for the tool's support or administration."

More ARIS BPA cons

"The solution needs to continue to enhance the low-coding feature within the product itself."

"A room for improvement in OpenText AppWorks is its user interface. It should have mobile compatibility because right now, you still have to make two applications with a user interface for Android and a user interface for iOS, so if OpenText AppWorks can provide one UI that can be used across all devices, that would make the solution better. An additional feature I'd like to see in the next release of OpenText AppWorks is a better UI in terms of the look and feel. Another feature I'd like to see in the next version of the solution is mobile compatibility because, at the moment, you have to make your application mobile-ready or compatible with mobile devices because there's no provision for it in OpenText AppWorks."

"The integration could improve."

"There is room for improvement in the pricing structure."

"OpenText needs improvements in its integration model to align with newer integration types."

"From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model."

"OpenText AppWork's low-code capabilities can be enhanced by integrating them with AI offerings like Aviator."

"AppWorks could be improved by including BPM simulation."

More OpenText Process Automation cons

Pricing and Cost Advice

"Their license model is really difficult to understand, and licenses are quite expensive."

"From my point of view, no, it is not cheap, but it is not too expensive because you get this big organization behind it, technical support, and all those things. It's not so expensive to use. It's a Rolls Royce in this field, I know that. Even for small organizations, they can get so much effect from using this tool, in a very fast way, so the money will be back in the customer's pocket very fast."

"It depends on different parameters."

"In terms of pricing, it would be nice if it were more affordable."

"ARIS has different licensing mechanisms for different modules, but they are perpetual licenses. So you pay once."

"The pricing and licensing costs are available on their website. They will assign a relationship manager to assist if you show further interest in their products."

"Prices are high. However, they are worth it if the organization utilizes the tool to its full potential."

"ARIS BPA is too costly from a licensing perspective."

More ARIS BPA pricing and cost advice

"Pricing for OpenText AppWorks, specifically in the Indian market, is reasonable, but I'm not aware if it's still reasonable outside of India. The licensing cost is based on the number of licenses and the number of users. OpenText AppWorks has different licensing options."

"There is a user-based perpetual license."

"AppWorks is pretty expensive."

"The licensing cost varies based on several factors, such as the size of the customer and the domain URL."

"The price is on the higher side."

See which vendors are best for you

Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.

See recommendations

867,370 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

12%

Manufacturing Company

11%

Government

Insurance Company

16%

Financial Services Firm

13%

Computer Software Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	32
Midsize Enterprise	8
Large Enterprise	47

By reviewers
Company Size	Count
Small Business	7
Large Enterprise	3

Questions from the Community

What do you like most about ARIS BPA?

The most valuable features of ARIS BPA are its flexibility and reporting.

See all answers

What is your experience regarding pricing and costs for ARIS BPA?

Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay.

See all answers

What needs improvement with ARIS BPA?

ARIS BPA needs to be more accurate when generating documents. While it covers many blueprints and functions that I need, the document generation feature could be enhanced for better accuracy.

See all answers

What do you like most about OpenText AppWorks?

We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenTex...

See all answers

What is your experience regarding pricing and costs for OpenText AppWorks?

From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model. They have to go with a perpetual model, which makes it look crazy initially. But over a period, i...

See all answers

What needs improvement with OpenText AppWorks?

They can improve the UI capability. Recently, they launched a low-code platform, called entity modeling, which they can enhance further. It would be beneficial if OpenText ( /products/data-express-...

See all answers

Comparisons

SAP Signavio Process Manager vs ARIS BPA

Compared 23% of the time

ADONIS vs ARIS BPA

Compared 9% of the time

Camunda vs ARIS BPA

Compared 8% of the time

Bizagi vs ARIS BPA

Compared 6% of the time

Visio vs ARIS BPA

Compared 6% of the time

More ARIS BPA Competitors

Camunda vs OpenText Process Automation

Compared 24% of the time

Pega Platform vs OpenText Process Automation

Compared 18% of the time

Appian vs OpenText Process Automation

Compared 18% of the time

Mendix vs OpenText Process Automation

Compared 12% of the time

OutSystems vs OpenText Process Automation

Compared 10% of the time

More OpenText Process Automation Competitors

Product Reports

Buyer's Guide

ARIS BPA

September 2025

Download ARIS BPA product report

Buyer's Guide

OpenText Process Automation

August 2025

Download OpenText Process Automation product report

Also Known As

ARIS, ARIS BPM

No data available

Overview

ARIS is the market-leading solution for professional business process management and modeling. Whether you want to document the "as-is" state of your operations for quality or certification reasons or design the "to-be" in terms of continuous improvement in your transformation program, ARIS is the best choice for establishing a single source of truth regarding all process excellence topics in your organization. It is for any organization looking to digitally transform their business, increase operational excellence and customer experience and ensure compliance in execution. ARIS helps you to make the most out of your processes with Process Mining, Risk & Compliance Management, RPA and much more.

What makes the difference?

The most comprehensive platform for process excellence in the market
Easy to use
Covers business & IT architecture from all angles
Full flexibility and >100 diagram types
Customer-driven development based on best practices
Strong partner ecosystem

ARIS is the market-leading solution for any organization and ideally suited to digitally transform the organization, increase operational excellence and customer experience and ensure compliance in execution.

Software AG

OpenText Process Automation offers a low-code environment for efficient development, enhanced by strong integration, dynamic case management, and OCR technology to streamline business processes across industries.

OpenText Process Automation provides a comprehensive platform for improving business processes with features that allow for significant time reduction through a low-code development environment. It integrates seamlessly with third-party systems, enabling dynamic case management and effective monitoring capabilities. By incorporating OCR technology, it enhances efficiency and lowers costs. Users benefit from its centralized architecture, which brings together diverse tools to streamline operations. Its BPM modules support automation in supply chain and vendor processes, leading to widespread implementation. Known for its stability and scalability, it also receives positive feedback for its reliable support. However, there are areas needing enhancement, such as improved low-code features, better integration, and a desire for a unified UI with better mobile compatibility. There is a call for an archival function to address database growth and concerns about pricing and performance related to the BPMN 2.0 model. Potential improvements include AI integration and enhanced modeling in the low-code platform.

What are the key features?

Low-Code Development: Enables user-friendly development and faster deployment.
Third-Party Integration: Works well with systems like SAP and Salesforce.
OCR Technology: Streamlines processes by enhancing efficiency and reducing costs.
Dynamic Case Management: Adapts to complex workflows and changing conditions.
Centralized Architecture: Integrates multiple tools, streamlining operations.

What benefits and ROI should be evaluated?

Efficiency: Significantly reduces development time.
Cost-Effectiveness: Lowers operational costs through process optimization.
Scalability: Grows alongside organizational demands without performance loss.
Reliability: Offers stable operations with robust support.
Integration Capabilities: Seamlessly links with existing systems to enhance functionality.

OpenText Process Automation is implemented in industries like insurance, banking, and manufacturing for tasks such as invoice processing, accounts payable, cash management, and supply chain automation. It enables integration with systems like SAP and Salesforce, offering on-premises or cloud deployment, enhancing workflows and document orchestration.

OpenText

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.

Red Deer County, DHFL Pramerica Life Insurance, Bangkok Airways, PBS, CIZ (Netherlands Ministry of Health), The Dutch Ministry of Defence, Mercer

Buyer's Guide

ARIS BPA vs. OpenText Process Automation

September 2025

Free Report: ARIS BPA vs. OpenText Process Automation

Find out what your peers are saying about ARIS BPA vs. OpenText Process Automation and other solutions. Updated: September 2025.

DOWNLOAD NOW

867,370 professionals have used our research since 2012.

See our ARIS BPA vs. OpenText Process Automation report.

See our list of best Business Process Management (BPM) vendors.

We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.