ARIS BPA vs OpenText Process Automation comparison

Software AG and OpenText are both solutions in the Business Process Management (BPM) category. Software AG is ranked #10 with an average rating of 8.0, while OpenText is ranked #28 with an average rating of 7.8. Software AG holds a 3.1% mindshare in BPM, compared to OpenText’s 1.1% mindshare. Additionally, 89% of Software AG users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

ARIS BPA

Read 69 ARIS BPA reviews

5,300 Views
3,445 Comparison Views

89% willing to recommend

OpenText Process Automation

Read 10 OpenText Process Automation reviews

1,169 Views
877 Comparison Views

100% willing to recommend

ARIS BPA

OpenText Process Automation

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 28, 2025

ARIS BPA and OpenText Process Automation compete in the business process management category. ARIS BPA seems to have the upper hand in enterprise architecture flexibility, while OpenText excels in integration and automation capabilities.

Features: ARIS BPA offers robust process modeling tools for strategy, analysis, and process integration, supporting advanced modeling techniques like EPC and BPMN. It includes SAP integration and a comprehensive database-driven approach. OpenText Process Automation emphasizes quick development with low-code capabilities, strong third-party system integration, and features focusing on process monitoring and optimization.

Room for Improvement: ARIS BPA requires enhancements in integration, a real workflow engine, API, cloud offerings, and user training, with concerns about its cost and complexity. OpenText Process Automation could improve through user interface updates, better archival functionalities, pricing adjustments, enhanced mobile compatibility, and refined AI and BPMN model implementation.

Ease of Deployment and Customer Service: ARIS BPA offers flexible deployment options across various cloud environments but needs to improve technical support responsiveness. OpenText Process Automation also provides deployment flexibility and is recognized for its stable technical support over the years.

Pricing and ROI: ARIS BPA has a high pricing model requiring negotiation, with potential complexities in cost understanding, though it offers measurable ROI for larger enterprises. OpenText Process Automation is mid-tier in pricing and requires careful negotiation but balances its features and price, delivering moderate ROI.

To learn more, read our detailed ARIS BPA vs. OpenText Process Automation Report (Updated: December 2025).

Buyer's Guide

ARIS BPA vs. OpenText Process Automation

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ARIS BPA

Ranking in Business Process Management (BPM)

10th

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Business Process Design (6th)

OpenText Process Automation

Ranking in Business Process Management (BPM)

28th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Business Process Management (BPM) category, the mindshare of ARIS BPA is 3.1%, down from 5.3% compared to the previous year. The mindshare of OpenText Process Automation is 1.1%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
ARIS BPA	3.1%
OpenText Process Automation	1.1%
Other	95.8%

Business Process Management (BPM)

Featured Reviews

BeenishMustafa

Consultant at KAFD DMC

Has improved process modeling and analysis while supporting integration with organizational data

The process design in ARIS BPA does help with our operational efficiency. What we are doing is object library management for various kinds of objects that we are using in ARIS BPA during our process modeling. We are using that to do a lot of analysis on how many times a system is being used in how many processes, who are the major stakeholders, and if we enhance one system, how is it going to impact other processes and integrated processes. This is helping us a lot. Everything related to ARIS BPA is helping us with regards to enhanced processes, strengthened controls, identifying risks, assessing process capabilities, and identifying where the gaps are and what kinds of activities within the processes are automated and manual. We are doing a lot of things with regards to the processes as it is at our heart. Processes are one thing and then we have different kinds of things which are related to it, such as SLAs, guidelines, and policy. We are identifying areas of improvement in other documents as well.

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Senthil Natarajan

Chief Operating Officer at a outsourcing company with 51-200 employees

The solution enables automation of supply chain and invoice processing with comprehensive integration and workflow capabilities

The main valuable features of OpenText AppWorks are the BPM modules. There is the standard BPM modeler and a case modeler. These are two strong features from the workflow layer. Additionally, the integration capability of the solution is beneficial. With these features, we are able to use OpenText AppWorks for automating supply-chain-related problems, vendor process automations, and invoice automations. We have built almost twenty-plus types of solutions and implemented around three hundred fifty-plus implementations. The solution also allows us to integrate it with our ERP system.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"There is a module designer, that one is very powerful and it creates very good reports."

"Everything related to ARIS BPA is helping us with regards to enhanced processes, strengthened controls, identifying risks, assessing process capabilities, and identifying where the gaps are and what kinds of activities within the processes are automated and manual."

"The solution has come up with a web portal that makes it easy to model and show to clients."

"Good at controlling the workflow and relevant key processes."

"It helps to maintain a single source of truth regarding the processes followed within an organization."

"you want to do modeling with the old notation form, ours was EPC, you can use the same object in the BPMN because the database is built in a way that you can use both things. So you only have to define it once, and if the notation form is BPMN and those kind of activities, you can use the same EPCs, so there is a connection between them."

"The most valuable features of ARIS BPA are the centralized repository and the automatic rendering of diagrams."

More ARIS BPA pros

"The monitoring aspect is highly valuable, as it offers an exceptional capability to track every minute of action performed by a business user in the global context."

"From a business perspective, the most valuable aspect lies in the optimization of processes."

"AppWorks is a very quick development platform with low-coding capability and strong integration with third-party systems."

"In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required."

"One of the most useful features is the code is customizable, we can make it our own."

"The good part of OpenText AppWorks is that all of its components are together in one platform, including integration capability, UI capability, and workflow capability."

"We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenText AppWorks, especially those incorporating low-code functionalities, have had a significant positive impact. In some cases, we've observed a remarkable reduction in development time, ranging from 50 to 75 percent. The MTP model and life cycle have facilitated rapid development cycles."

"OpenText AppWorks has standard features such as system-to-system and human-to-human integrations, but what I find most valuable in the solution is its monitoring feature that tells you more about your processes, how to restart and how to stop each process, etc."

More OpenText Process Automation pros

Cons

"With ARIS BPM, the script creation is quite cumbersome. With version ten, we needed our developers to do scripting."

"One thing that could be improved is regarding the handling of the content itself. Maybe ARIS could provide a set of best practices, or best processes, so that people do not have to start from scratch."

"End-to-end visibility and real-time are areas that will need greater attention."

"I use it strictly for developing the business process model. I don't use it for the actual automation. I do that with Vtenext. I have standardized on Vtenext, and I don't use ARIS BPM anymore. The Vtenext UI is just as good, and it is much more tightly coupled to the underlying object model. I can get more done in one session with Vtenext rather than first going to ARIS BPM, then importing, and having to edit it for tight coupling."

"The Risk and Compliance Management tool is rather complex and moreover, it needs to be customized if you want to use it."

"Training is one of the important aspects for process awareness. As soon as a process is rolled out, process training is required. If ARIS could generate output in PowerPoint, it would be great for business users."

"The integration between ARIS, webMethods, and project versions needs improvement."

"The tool's installation and configuration part needs to improve."

More ARIS BPA cons

"The integration could improve."

"There could be some improvements with the low code design part. It could be more customizable and more user friendly."

"From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model."

"A room for improvement in OpenText AppWorks is its user interface. It should have mobile compatibility because right now, you still have to make two applications with a user interface for Android and a user interface for iOS, so if OpenText AppWorks can provide one UI that can be used across all devices, that would make the solution better. An additional feature I'd like to see in the next release of OpenText AppWorks is a better UI in terms of the look and feel. Another feature I'd like to see in the next version of the solution is mobile compatibility because, at the moment, you have to make your application mobile-ready or compatible with mobile devices because there's no provision for it in OpenText AppWorks."

"OpenText needs improvements in its integration model to align with newer integration types."

"The solution needs to continue to enhance the low-coding feature within the product itself."

"AppWorks could be improved by including BPM simulation."

"The crucial missing element is the archival function."

More OpenText Process Automation cons

Pricing and Cost Advice

"It is an expensive solution."

"The product is a bit pricey."

"From my point of view, no, it is not cheap, but it is not too expensive because you get this big organization behind it, technical support, and all those things. It's not so expensive to use. It's a Rolls Royce in this field, I know that. Even for small organizations, they can get so much effect from using this tool, in a very fast way, so the money will be back in the customer's pocket very fast."

"Usually, our company buys technical support from the Software AG site. We bought the technical support for the first year of usage for ARIS version 6 and 7. So, when we migrated to ARIS version 7, we bought support only for the first year. Then, we didn't use it the next year. Our experience was that we use it only one to three times during the first year. Therefore, there wasn't much value for us to buy this service because we have no problem with using ARIS after the first year."

"Negotiate. Price is high so make sure you’re getting the best deal."

"It is on the higher side."

"The price could be better."

"I would recommend the product to only enterprise companies because of the pricing."

More ARIS BPA pricing and cost advice

"AppWorks is pretty expensive."

"Pricing for OpenText AppWorks, specifically in the Indian market, is reasonable, but I'm not aware if it's still reasonable outside of India. The licensing cost is based on the number of licenses and the number of users. OpenText AppWorks has different licensing options."

"The price is on the higher side."

"The licensing cost varies based on several factors, such as the size of the customer and the domain URL."

"There is a user-based perpetual license."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Manufacturing Company

11%

Computer Software Company

10%

Government

Insurance Company

17%

Financial Services Firm

Government

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	32
Midsize Enterprise	9
Large Enterprise	47

By reviewers
Company Size	Count
Small Business	7
Large Enterprise	3

Questions from the Community

What do you like most about ARIS BPA?

The most valuable features of ARIS BPA are its flexibility and reporting.

See all answers

What is your experience regarding pricing and costs for ARIS BPA?

It is a bit expensive regarding ARIS BPA. However, ARIS BPA does save a lot of effort because this is one tool which can be used for multiple purposes and the viewers have the capability to perform...

See all answers

What needs improvement with ARIS BPA?

We are not using any what-if scenario features in ARIS BPA. Currently, we are not using the performance monitoring and compliance checks features in ARIS BPA. We have plans to use them, but current...

See all answers

What do you like most about OpenText AppWorks?

We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenTex...

See all answers

What is your experience regarding pricing and costs for OpenText AppWorks?

From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model. They have to go with a perpetual model, which makes it look crazy initially. But over a period, i...

See all answers

What needs improvement with OpenText AppWorks?

They can improve the UI capability. Recently, they launched a low-code platform, called entity modeling, which they can enhance further. It would be beneficial if OpenText ( /products/data-express-...

See all answers

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Compared 7% of the time

Bizagi vs ARIS BPA

Compared 6% of the time

MEGA HOPEX vs ARIS BPA

Compared 5% of the time

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Compared 18% of the time

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Compared 12% of the time

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Compared 12% of the time

Microsoft Power Apps vs OpenText Process Automation

Compared 12% of the time

Automation Anywhere vs OpenText Process Automation

Compared 10% of the time

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Product Reports

Buyer's Guide

ARIS BPA

January 2026

Download ARIS BPA product report

Buyer's Guide

OpenText Process Automation

January 2026

Download OpenText Process Automation product report

Also Known As

ARIS, ARIS BPM

No data available

Overview

ARIS is the market-leading solution for professional business process management and modeling. Whether you want to document the "as-is" state of your operations for quality or certification reasons or design the "to-be" in terms of continuous improvement in your transformation program, ARIS is the best choice for establishing a single source of truth regarding all process excellence topics in your organization. It is for any organization looking to digitally transform their business, increase operational excellence and customer experience and ensure compliance in execution. ARIS helps you to make the most out of your processes with Process Mining, Risk & Compliance Management, RPA and much more.

What makes the difference?

The most comprehensive platform for process excellence in the market
Easy to use
Covers business & IT architecture from all angles
Full flexibility and >100 diagram types
Customer-driven development based on best practices
Strong partner ecosystem

ARIS is the market-leading solution for any organization and ideally suited to digitally transform the organization, increase operational excellence and customer experience and ensure compliance in execution.

Software AG

OpenText Process Automation offers a low-code environment for efficient development, enhanced by strong integration, dynamic case management, and OCR technology to streamline business processes across industries.

OpenText Process Automation provides a comprehensive platform for improving business processes with features that allow for significant time reduction through a low-code development environment. It integrates seamlessly with third-party systems, enabling dynamic case management and effective monitoring capabilities. By incorporating OCR technology, it enhances efficiency and lowers costs. Users benefit from its centralized architecture, which brings together diverse tools to streamline operations. Its BPM modules support automation in supply chain and vendor processes, leading to widespread implementation. Known for its stability and scalability, it also receives positive feedback for its reliable support. However, there are areas needing enhancement, such as improved low-code features, better integration, and a desire for a unified UI with better mobile compatibility. There is a call for an archival function to address database growth and concerns about pricing and performance related to the BPMN 2.0 model. Potential improvements include AI integration and enhanced modeling in the low-code platform.

What are the key features?

Low-Code Development: Enables user-friendly development and faster deployment.
Third-Party Integration: Works well with systems like SAP and Salesforce.
OCR Technology: Streamlines processes by enhancing efficiency and reducing costs.
Dynamic Case Management: Adapts to complex workflows and changing conditions.
Centralized Architecture: Integrates multiple tools, streamlining operations.

What benefits and ROI should be evaluated?

Efficiency: Significantly reduces development time.
Cost-Effectiveness: Lowers operational costs through process optimization.
Scalability: Grows alongside organizational demands without performance loss.
Reliability: Offers stable operations with robust support.
Integration Capabilities: Seamlessly links with existing systems to enhance functionality.

OpenText Process Automation is implemented in industries like insurance, banking, and manufacturing for tasks such as invoice processing, accounts payable, cash management, and supply chain automation. It enables integration with systems like SAP and Salesforce, offering on-premises or cloud deployment, enhancing workflows and document orchestration.

OpenText

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.

Red Deer County, DHFL Pramerica Life Insurance, Bangkok Airways, PBS, CIZ (Netherlands Ministry of Health), The Dutch Ministry of Defence, Mercer

Buyer's Guide

ARIS BPA vs. OpenText Process Automation

December 2025

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