ARIS needs to make a better user interface. The user interface sucks. The problem with ARIS is that they have two interfaces for the same product. You can use either a Java application or a web interface. The web interface doesn't give you access to the same features as the Java application. You have to switch between the two interfaces to get some things done. The web interface is more intuitive, but it lacks the functionality of the Java interface. So I'd give it a six for that reason. The Java interface has more functionality, but it tends to run out of memory and has its own set of problems. So, I'd also give it a six out of ten because of the technology choice. It was really frustrating having two UIs for the same product, with some functionality in one and not in the other. They've got to do something about that.
