Arctic Wolf Managed Detection and Response and Trend Micro Worry-Free Services Suites compete in the cybersecurity solutions category. Arctic Wolf holds the upper hand for its customer support and cost-saving features, while Trend Micro stands out with comprehensive security aspects despite higher pricing.
Features: Arctic Wolf offers 24/7 monitoring with strong integration capabilities, enhanced visibility across endpoints, and proactive security management. Trend Micro provides robust virus protection, seamless integration with various applications, and includes powerful endpoint and cloud app security.
Room for Improvement: Arctic Wolf could improve response times, expand integrations, and adjust licensing flexibility. Trend Micro needs to address issues with agents for various operating systems, simplify its pricing structure, and improve its cloud services documentation and integration.
Ease of Deployment and Customer Service: Arctic Wolf supports hybrid and on-premises deployment with highly rated customer support, providing 24/7 assistance and technical guidance with a dedicated security team. Trend Micro focuses on cloud-based deployments, offering good support but with areas needing improvement in handling significant events.
Pricing and ROI: Arctic Wolf's pricing varies based on users and data volume, valued for its predictability and staffing cost reductions. Trend Micro uses tiered pricing, criticized for high costs, yet ensures network security, justifying its expenses. Both solutions offer good ROI by preventing security incidents and streamlining operations.
Employee engagement is high, with a 96% viewing and participation rate for their training materials.
We have monthly meetings where they help us with network security.
Support is extremely good, but there is room for improvement.
The threat intelligence feature is expected to be a significant advantage.
We cannot fully secure these devices until they release an updated version of their agent software.
The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue.
The pricing is okay and comparable to other solutions, with competitive pricing obtained for most options.
The pricing of Trend Micro is a little bit higher compared to Sophos.
The asset scanning feature and the entire solution, especially their advanced threat protection recently released, are very effective.
The solution works well for our team as it offers a hands-off approach, which we need.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
We can get in-depth details of the emails going in and out, and we can create rules.
| Product | Market Share (%) |
|---|---|
| Arctic Wolf Managed Detection and Response | 8.4% |
| Trend Micro Worry-Free Services Suites | 0.7% |
| Other | 90.9% |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 4 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 2 |
Built on the industry’s only cloud-native platform to deliver security operations as a concierge service, the Arctic Wolf® Managed Detection and Response (MDR) solution eliminates alert fatigue and false positives to promote a faster response with detection and response capabilities tailored to the specific needs of your organization. Your Arctic Wolf Concierge Security® Team (CST) works directly with you to perform threat hunting, incident response, and guided remediation, while also providing strategic recommendations uniquely customized for your environment.
Trend Micro Worry-Free Services Suites provide essential endpoint protection by mitigating malware and virus threats. Small to medium businesses utilize it for VPN access, scheduling scans, and network management.
This cybersecurity service includes a comprehensive dashboard for event management, policy filtering, and overall control. It simplifies configuration for users, despite facing certain limitations. Key functionalities like behaviour detection and cloud app security are highly valued. Businesses use it to maintain secure network operations and address device slowdowns efficiently.
What are the most important features?Trend Micro Worry-Free Services Suites are implemented in industries requiring stringent security measures, such as healthcare, finance, and education. These sectors benefit from secure VPN access, encrypted communications, and protection for cloud services like Office 365 and Gmail. The ease of configuration and robust functionalities make it a reliable choice for maintaining security standards and addressing device performance issues.
We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
