We compared Arctic Wolf Managed Detection and Response and CrowdStrike Falcon Complete based on our user's reviews in several parameters.
The Arctic Wolf Managed Detection and Response system is praised for its comprehensive threat detection abilities, proactive approach to security, and expert guidance. On the other hand, CrowdStrike Falcon Complete is appreciated for its advanced threat detection capabilities, quick incident response times, and proactive protection against cyber threats. Key differences include Arctic Wolf's user-friendly interface and CrowdStrike's extensive visibility into network activities. CrowdStrike's efficient deployment process is highlighted, while Arctic Wolf's customer service and support receive high praise. Areas of improvement for Arctic Wolf involve better integration and customizable reporting options, while CrowdStrike users seek enhancements in system compatibility and scanning efficiency. Ultimately, both solutions provide positive returns on investment, improved security, and efficient incident response times for users.
Features: Arctic Wolf Managed Detection and Response is valued for its comprehensive threat detection, real-time monitoring, proactive security approach, and user-friendly interface. CrowdStrike Falcon Complete stands out for its advanced threat detection, extensive network visibility, and seamless integration with existing security tools.
Pricing and ROI: In terms of setup cost, users have provided feedback on their experience with Arctic Wolf Managed Detection and Response, while CrowdStrike Falcon Complete offers a fair pricing structure with reasonable setup costs. The licensing process for CrowdStrike is straightforward, ensuring ease of use for customers., Arctic Wolf Managed Detection and Response offers a positive ROI with successful outcomes, improved security, and reduced risks. Users value its effective and efficient service. CrowdStrike Falcon Complete also provides a highly positive ROI with significant returns and improved security. Users praise its effectiveness in preventing cyber threats and value its comprehensive monitoring and real-time alerts. Both solutions offer cost-effective ROI.
Room for Improvement: Arctic Wolf Managed Detection and Response users have mentioned the need for better integration with existing security tools, more customizable reporting options, and improvements in user interface and ease of use. They also expressed the desire for faster response times and proactive threat hunting capabilities. CrowdStrike Falcon Complete users have identified areas for improvement in system compatibility, response time, scanning efficiency, and visibility into threats. They highlighted the challenges with compatibility and the importance of faster response times. Users also emphasized the need for improved scanning efficiency and accuracy, as well as enhanced visibility into identified threats.
Deployment and customer support: The reviews for Arctic Wolf Managed Detection and Response highlight that the time required for deployment, setup, and implementation varied among users. Some reported spending three months on deployment and an additional week on setup, while others mentioned a week for both. In comparison, the reviews for CrowdStrike Falcon Complete emphasize the need to consider the context in which terms like deployment, setup, and implementation are used. For example, if a user mentioned spending three months on deployment and an additional week on setup, both timeframes should be taken into account. However, if a user mentioned needing a week for both deployment and setup, these terms likely refer to the same time period., The customer service of Arctic Wolf Managed Detection and Response is highly appreciated for prompt and efficient assistance, while CrowdStrike Falcon Complete's customer service is praised for being exceptionally helpful, responsive, and efficient.
The summary above is based on 56 interviews we conducted recently with Arctic Wolf Managed Detection and Response and CrowdStrike Falcon Complete users. To access the review's full transcripts, download our report.
"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"The most valuable feature is reviewing tickets and the notes added by technicians."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"Binary Defense has a human service department that provides live monitoring for our systems."
"The case interface is Binary Defense MDR's most valuable feature."
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"This service makes answering audits much easier since it covers so many security best practices."
"They have a portal where you can evaluate and mitigate any vulnerabilities that you and your network might have."
"The visibility into our endpoints is huge."
"What's valuable about Arctic Wolf AWN CyberSOC is the cost savings it provides for companies that no longer have to hire a bunch of security people and pay for a SIM."
"We can effectively manage the massive amounts of security data that we receive from various sources such as firewalls, switches, endpoints, and other log sources."
"The tool's most valuable feature is its ease of implementation."
"The most valuable aspect of this solution is the managed detection and response component."
"After an easy onboarding, the monitoring started immediately."
"Technical support is helpful."
"Its ease of use is valuable. Nothing is left to you."
"It has good security features."
"There's less workload on the endpoint."
"The solution is easy to deploy and manage."
"Its IOCs alerting mechanism is good. I think it is AI based and categorizes behaviors which are unusual."
"We found the initial setup to be quick and easy for the most part."
"The detection and investigation capabilities are my favorite parts of the solution. It has good threat intelligence and threat-hunting features."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"I would like to see more frequent check-ins with our security status."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"I would like to get more reports from Binary Defense about what they're blocking."
"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."
"We found a couple of bugs in the user interface."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"We need an easier way to audit and act on agents."
"The implementation process could be a little more streamlined."
"It would be great if the whole process of determining vendor risk could be simplified by Arctic Wolf."
"It's nitpicky; however, if it could integrate with more of our products, like our CRM, that would be ideal. They may only integrate with Salesforce. We use a different mid-market CRM."
"If you are not in the security field, this can be difficult to figure out from time to time."
"I would actually be interested in having fewer features at a lower price."
"It will be helpful if the dashboard is more granular."
"I would like to see them build the ability to co-sell an EDR platform, manage an EDR or manage the actual response, potentially from the issues that are coming up from the security risks."
"Their endpoint solution is excellent. But I would like to see them improve their HDR, as well as their DLP (Data Loss Prevention)."
"The performance slows down by between 10% and 40%, depending on what type of work the machine is doing."
"I would like to see CrowdStrike Falcon Complete XDR integrate more effectively with other technologies."
"Falcon could use more SIEM capabilities, like a central place to monitor all our clients."
"The solution is costlier compared to other solutions, which may be a concern for price-sensitive customers."
"Crowdstrike could be cheaper. It's pricier than Carbon Black."
"There have been some issues with Falcon Complete's performance."
"We're a small organization. I'm not sure how it would fare if you were larger and had more and more users and added complexity."
More Arctic Wolf Managed Detection and Response Pricing and Cost Advice →
Arctic Wolf Managed Detection and Response is ranked 2nd in Managed Detection and Response (MDR) with 17 reviews while CrowdStrike Falcon Complete is ranked 1st in Managed Detection and Response (MDR) with 74 reviews. Arctic Wolf Managed Detection and Response is rated 9.2, while CrowdStrike Falcon Complete is rated 8.6. The top reviewer of Arctic Wolf Managed Detection and Response writes "Very good support, excellent visibility, and useful security bulletins". On the other hand, the top reviewer of CrowdStrike Falcon Complete writes "Great next-generation antivirus with breach warranty and good intrusion protection". Arctic Wolf Managed Detection and Response is most compared with Huntress, Red Canary MDR, Microsoft Defender Experts for Hunting, SentinelOne Vigilance and Adlumin Security Operations Platform, whereas CrowdStrike Falcon Complete is most compared with Blackpoint Cyber MDR, Secureworks Taegis ManagedXDR, Sophos MDR, Red Canary MDR and Huntress. See our Arctic Wolf Managed Detection and Response vs. CrowdStrike Falcon Complete report.
See our list of best Managed Detection and Response (MDR) vendors.
We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.