

Arctic Wolf Managed Detection and Response and CrowdStrike Falcon Complete MDR compete in cybersecurity solutions. While Arctic Wolf pricing is higher, many users justify it due to its feature set and support, giving it a potential edge in perceived value.
Features: Arctic Wolf offers proactive 24/7 security monitoring and personalized support, extensive integration options, and educational resources. CrowdStrike Falcon provides endpoint protection, signatureless malware detection, and advanced AI and machine learning capabilities.
Room for Improvement: Arctic Wolf needs to enhance integration tools, simplify its licensing model, and address false positives. CrowdStrike users desire stronger reporting features, better integration capabilities, and improvements in support and automation.
Ease of Deployment and Customer Service: Arctic Wolf users appreciate its hybrid and private cloud deployment models and 24/7 technical support. CrowdStrike users deploy primarily through the cloud and like its streamlined setup, though some see room for improved service responsiveness.
Pricing and ROI: Arctic Wolf is considered premium with a comprehensive service package offering ROI through reduced risks and resource efficiency. CrowdStrike is more economical with flexible pricing modules, and its value is seen in active security monitoring contributing to ROI.
Employee engagement is high, with a 96% viewing and participation rate for their training materials.
Arctic Wolf Managed Detection and Response helped secure our investor relationships, specifically with Merrill Lynch, which required us to document our security posture, and Arctic Wolf Managed Detection and Response made it really easy for that.
We have monthly meetings where they help us with network security.
The customer support for Arctic Wolf Managed Detection and Response is excellent and very fast.
We used Arctic Wolf Managed Detection and Response's support from time to time, and they were responsive.
it could be quicker
The L1 engineer should be more technical to improve the support.
It is easy to scale with the support of CrowdStrike.
I can deploy a number of clients without impact as long as there are a sufficient number of licenses.
Once all objectives were met, the solution proved to be fully scalable.
The solution is stable, like Falcon, and does not cause any problems for the agent to work with minimal memory.
I find that it is very stable; however, there is always room for improvement.
The threat intelligence feature is expected to be a significant advantage.
Some of the reports from Arctic Wolf Managed Detection and Response were difficult to understand, and it would take time to go through the report to actually be able to comprehend all of the data.
We cannot fully secure these devices until they release an updated version of their agent software.
There are several issues we are facing with CrowdStrike Falcon Complete MDR, including data overload, noise, and false positive alerts.
Patch management in vulnerabilities needs improvement.
For UI/UX, it is good, but I think they should keep up with the times.
The pricing is okay and comparable to other solutions, with competitive pricing obtained for most options.
It was a good experience because of the transparent pricing, which was very reasonable based on some of the other services that we looked at.
The pricing for Arctic Wolf Managed Detection and Response was comparable to other products.
From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
Arctic Wolf Managed Detection and Response has helped with investor requirements by assisting us with incident response paperwork, providing a score for NIST 2.0 framework rating, and allowing us to easily fill out documentation for bigger investors like Merrill Lynch.
The asset scanning feature and the entire solution, especially their advanced threat protection recently released, are very effective.
The solution works well for our team as it offers a hands-off approach, which we need.
We have achieved 100% success in detection with our clients and have no need for reclamation.
I find CrowdStrike Falcon Complete MDR to be effective and stable, with minimal false positives.
The solution offers seamless SOC extension, zero-day protection, advanced threat intelligence, and rapid incident containment.
| Product | Market Share (%) |
|---|---|
| CrowdStrike Falcon Complete MDR | 7.3% |
| Arctic Wolf Managed Detection and Response | 5.7% |
| Other | 87.0% |


| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 5 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 35 |
| Midsize Enterprise | 17 |
| Large Enterprise | 30 |
Built on the industry’s only cloud-native platform to deliver security operations as a concierge service, the Arctic Wolf® Managed Detection and Response (MDR) solution eliminates alert fatigue and false positives to promote a faster response with detection and response capabilities tailored to the specific needs of your organization. Your Arctic Wolf Concierge Security® Team (CST) works directly with you to perform threat hunting, incident response, and guided remediation, while also providing strategic recommendations uniquely customized for your environment.
CrowdStrike Falcon Complete MDR combines AI-driven detection, real-time threat insight, and robust endpoint protection to deliver a comprehensive managed detection response. It ensures rapid incident handling, integrates smoothly with multiple tools, and minimizes false positives while extending SOC capabilities.
CrowdStrike Falcon Complete MDR stands out with its AI-powered detection and efficient threat intelligence, offering a strong foundation for endpoint security. It features an intuitive dashboard, seamless integration with tools, and swift incident responses, all facilitated by its SOC extension. Users find value in its vulnerability management and lightweight deployment, which reduces false positives. This combines managed threat hunting with automated forensics, enhancing cybersecurity with proactive threat prevention and remediation. Suggested improvements include better reporting, SIEM integration, and performance enhancements to prevent slowdowns. Suggested better API documentation and expanded Linux support align with calls for improved offline intrusion detection and false positive management. Improved customization, integration with third-party tools, aesthetics, pricing, and training options are also desired.
What features make CrowdStrike Falcon Complete MDR valuable?In various industries, CrowdStrike Falcon Complete MDR is implemented to provide advanced endpoint protection for mobile and server security. Organizations leverage its threat intelligence, behavioral analysis, and vulnerability detection features to defend against ransomware, fileless attacks, and enable EDR functionalities. By facilitating threat hunting and incident response, they ensure continuous monitoring, often integrating with Microsoft Defender and other security measures for robust cybersecurity coverage and efficient patch management.
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