ArcSight Logger vs CrowdStrike Observability comparison

OpenText and CrowdStrike are both solutions in the Log Management category. OpenText is ranked #45 with an average rating of 6.8, while CrowdStrike is ranked #23 with an average rating of 8.0. OpenText holds a 0.9% mindshare in Log Management, compared to CrowdStrike’s 0.7% mindshare. Additionally, 81% of OpenText users are willing to recommend the solution, compared to 100% of CrowdStrike users who would recommend it.

ArcSight Logger

Read 32 ArcSight Logger reviews

1,430 Views
1,430 Comparison Views

81% willing to recommend

CrowdStrike Observability

Read 7 CrowdStrike Observability reviews

961 Views
951 Comparison Views

100% willing to recommend

ArcSight Logger

CrowdStrike Observability

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ArcSight Logger and CrowdStrike Observability based on real PeerSpot user reviews.

Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ArcSight Logger vs. CrowdStrike Observability Report (Updated: December 2025).

Buyer's Guide

ArcSight Logger vs. CrowdStrike Observability

December 2025

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Helped 881,114 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ArcSight Logger

Ranking in Log Management

45th

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

CrowdStrike Observability

Ranking in Log Management

23rd

Average Rating

8.2

Reviews Sentiment

5.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Log Management category, the mindshare of ArcSight Logger is 0.9%, up from 0.8% compared to the previous year. The mindshare of CrowdStrike Observability is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management Market Share Distribution
Product	Market Share (%)
CrowdStrike Observability	0.7%
ArcSight Logger	0.9%
Other	98.4%

Log Management

Featured Reviews

Mohammed Shoaib Abdulla

Sr. Cybersecurity Consultant IT/OT at EJADA

Compliance and cost-effectiveness have improved while critical infrastructure security adapts to evolving needs

ArcSight Logger fulfills compliance requirements and passes audit requirements. It is one of the Aramco standards requirements and is recommended by Aramco for any implementation. Aramco, SABIC, water companies, and electricity companies are critical infrastructure with air-gapped networks. In an air-gapped network, there is no communication going out from that network area to the outside world, even to the corporate network. ArcSight Logger is installed on minimal resources with minimal requirements. There are not many upgrades or new features that come up frequently, though they do occur occasionally.

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HectorRios

IT COMMUNICATIONS AND NETWORKS at Américas BPS

Has provided reliable alerts and helped identify infrastructure issues through detailed reporting

The best features of CrowdStrike Observability include the way they show issues to the client or agent, and their data collection method is interesting because they use an agent-less approach in some cases, collecting data from infrastructure such as firewalls. Additionally, they have the agent, but the presentation in the management console is excellent as we have observability end-to-end with the servers and all the services configured in the use cases. The intelligent alerting feature is excellent and configured on our console, being highly effective as it detects real alerts and just warnings or real issues. Identifying performance bottlenecks is important because they collect numerous MD5 or hash keys including movements or playbooks. The way they organize that in the console is excellent, allowing you to have reports detecting issues, which not only includes detection but also provides solutions to those issues.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"ArcSight provides the basic information that we want."

"ArcSight Logger is very stable and useful for customers."

"Our return on investment for implementing ArcSight Logger over the past 12 months has been positive."

"We haven't had any crashes or bugs. It is stable."

"The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console."

"The machine learning is a good feature."

"We check a lot of logs in ArcSight Logger because we're running a massive database platform."

"The ESM use cases are the most valuable. It enables us to use the big data collection inside our company. We are able to create use cases for whatever it suits and I find that the most interesting part of any SIEM solution."

More ArcSight Logger pros

"The price is worth it."

"The best features of CrowdStrike Observability include the way they show issues to the client or agent, and their data collection method is interesting because they use an agent-less approach in some cases, collecting data from infrastructure such as firewalls."

"CrowdStrike Observability offers strong predictive analytics capabilities, and the intelligent alerting system helps minimize noise and optimize IT resources effectively."

"The intelligence database provided by CrowdStrike is very impressive."

"I find the most effective feature of CrowdStrike Observability to be its cloud vision and attack surface vision, which enhance network traffic analysis."

"The log aggregation and correlation of data are notable features that enhance our operations."

"The intelligence database provided by CrowdStrike is very impressive."

"In the logs and the trajectory, it shows detailed information about where the source of infection comes from, how it travels, and how to reach there."

More CrowdStrike Observability pros

Cons

"The next release should have AI capabilities."

"The integration with other systems could be improved."

"It is really difficult to work in ArcSight Logger, as it is very slow."

"We find that the search and access functionality is quite slow."

"Using the ArcSight Logger dashboard is not particularly intuitive or efficient, so it is important to be trained in its use."

"You have limited reporting capabilities and I wouldn't choose ArcSight Logger for this purpose."

"I had some latency issues for two months. I had to increase our storage capacity significantly to reduce the latency."

"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."

More ArcSight Logger cons

"We had some difficulties at the beginning, but at this moment they are improving, so probably in some months I will give them a ten."

"For reporting or log management, having a longer duration for backup without needing to purchase a paid subscription would be beneficial."

"Technical support received a rating of 4 out of 10."

"We had some difficulties at the beginning, but at this moment they are improving, so probably in some months I will give them a ten."

"The pricing is very high and small companies cannot afford it. They should reduce the price because the backend infrastructure is the same."

"The customer service is not satisfactory for me. The support is only available in English, and my users in LATAM regions such as Peru and Colombia require local language support, which is not currently provided."

"For reporting or log management, having a longer duration for backup without needing to purchase a paid subscription would be beneficial. Currently, there is a default ninety-day backup period."

"Integration with Huawei should be more straightforward."

More CrowdStrike Observability cons

Pricing and Cost Advice

"We have a lifetime license, so we don't pay a monthly fee."

"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."

"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."

"The pricing is quite harsh."

"ArcSight is an expensive solution."

"It's not cheap at all as it's a big product and has been in the market for quite some time now."

"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."

"I would rate the product a seven out of ten since it's an enterprise product."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Computer Software Company

Manufacturing Company

Healthcare Company

Computer Software Company

17%

Financial Services Firm

11%

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	10
Large Enterprise	16

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	3
Large Enterprise	2

Questions from the Community

What do you like most about ArcSight Logger?

We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.

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What is your experience regarding pricing and costs for ArcSight Logger?

The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.

See all answers

What needs improvement with ArcSight Logger?

This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...

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What needs improvement with CrowdStrike Observability?

The product at this moment is really good; CrowdStrike Observability is still working to improve it and they are including new features. At this time, I cannot provide an opinion about what else to...

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What is your primary use case for CrowdStrike Observability?

We are currently finishing the configuration of the solution, making the playbooks and configurations with the use cases. From CrowdStrike Observability, we use all the solution including XDR and a...

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What advice do you have for others considering CrowdStrike Observability?

We did not use Falcon Sandbox or Falcon Exposure Management. We are using a local partner and they have a marketplace, but we are working with a local partner from Google. We are just customers, no...

See all answers

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Product Reports

Buyer's Guide

ArcSight Logger

January 2026

Download ArcSight Logger product report

Buyer's Guide

CrowdStrike Observability

January 2026

Download CrowdStrike Observability product report

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger

No data available

Overview

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.

OpenText

Unify security, log management, and observability with the new CrowdStrike Falcon LogScale module, the next evolution of Humio, including the all-new managed Falcon Complete LogScale service.

CrowdStrike

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa

Information Not Available

Buyer's Guide

ArcSight Logger vs. CrowdStrike Observability

December 2025

Free Report: ArcSight Logger vs. CrowdStrike Observability

Find out what your peers are saying about ArcSight Logger vs. CrowdStrike Observability and other solutions. Updated: December 2025.

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