ArcSight Logger vs CrowdStrike Observability comparison

OpenText and CrowdStrike are both solutions in the Log Management category. OpenText is ranked #26 with an average rating of 7.0, while CrowdStrike is ranked #38 with an average rating of 7.5. OpenText holds a 0.7% mindshare in Log Management, compared to CrowdStrike’s 0.5% mindshare. Additionally, 81% of OpenText users are willing to recommend the solution, compared to 100% of CrowdStrike users who would recommend it.

ArcSight Logger

Read 32 ArcSight Logger reviews

1,201 Views
1,201 Comparison Views

81% willing to recommend

CrowdStrike Observability

Read 7 CrowdStrike Observability reviews

782 Views
774 Comparison Views

100% willing to recommend

ArcSight Logger

CrowdStrike Observability

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ArcSight Logger and CrowdStrike Observability based on real PeerSpot user reviews.

Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ArcSight Logger vs. CrowdStrike Observability Report (Updated: September 2025).

Buyer's Guide

ArcSight Logger vs. CrowdStrike Observability

September 2025

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Helped 869,760 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ArcSight Logger

Ranking in Log Management

26th

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

CrowdStrike Observability

Ranking in Log Management

38th

Average Rating

8.2

Reviews Sentiment

5.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.7%, down from 0.9% compared to the previous year. The mindshare of CrowdStrike Observability is 0.5%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management Market Share Distribution
Product	Market Share (%)
ArcSight Logger	0.7%
CrowdStrike Observability	0.5%
Other	98.8%

Log Management

Featured Reviews

Nagendra Nekkala.

Senior Manager ICT & at Bangalore International Airport Limited

A scalable and stable solution that enables users to see all the event logs in one place

The technical support team is very slow. The support persons do not take prompt action. They take too much time to implement new changes. Even if we tell them that we are not able to get critical logs, they take almost three to four days to provide a resolution. The support is not good.

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HectorRios

IT COMMUNICATIONS AND NETWORKS at Américas BPS

Has provided reliable alerts and helped identify infrastructure issues through detailed reporting

The best features of CrowdStrike Observability include the way they show issues to the client or agent, and their data collection method is interesting because they use an agent-less approach in some cases, collecting data from infrastructure such as firewalls. Additionally, they have the agent, but the presentation in the management console is excellent as we have observability end-to-end with the servers and all the services configured in the use cases. The intelligent alerting feature is excellent and configured on our console, being highly effective as it detects real alerts and just warnings or real issues. Identifying performance bottlenecks is important because they collect numerous MD5 or hash keys including movements or playbooks. The way they organize that in the console is excellent, allowing you to have reports detecting issues, which not only includes detection but also provides solutions to those issues.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's an efficient solution."

"The log digestion features from threat intelligence platforms like Recorded Future or Talos are valuable."

"It is one of the best products available in the market."

"It's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data."

"In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer."

"The technical support team is good...It is a scalable solution."

"We check a lot of logs in ArcSight Logger because we're running a massive database platform."

"I am impressed with the product's ability to pick up logs. It also has UEBA which has reduced the time to take charge of the events."

More ArcSight Logger pros

"The price is worth it."

"The intelligent alerting feature is excellent and configured on our console, being highly effective as it detects real alerts and just warnings or real issues."

"In the logs and the trajectory, it shows detailed information about where the source of infection comes from, how it travels, and how to reach there."

"The log aggregation and correlation of data are notable features that enhance our operations."

"The intelligence database provided by CrowdStrike is very impressive."

"CrowdStrike Observability offers strong predictive analytics capabilities, and the intelligent alerting system helps minimize noise and optimize IT resources effectively."

"I find the most effective feature of CrowdStrike Observability to be its cloud vision and attack surface vision, which enhance network traffic analysis."

More CrowdStrike Observability pros

Cons

"The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved."

"The next release should have AI capabilities."

"It would be better if the product is cheaper."

"We have had problems with archiving."

"It is really difficult to work in ArcSight Logger, as it is very slow."

"I would like to see better scheduling in the next release of this solution."

"The console in older versions is not user-friendly."

"ArcSight Logger doesn't have features for user or customer behavior analysis."

More ArcSight Logger cons

"The customer service is not satisfactory for me. The support is only available in English, and my users in LATAM regions such as Peru and Colombia require local language support, which is not currently provided."

"Integration with Huawei should be more straightforward."

"For reporting or log management, having a longer duration for backup without needing to purchase a paid subscription would be beneficial. Currently, there is a default ninety-day backup period."

"Technical support received a rating of 4 out of 10."

"The pricing is very high and small companies cannot afford it. They should reduce the price because the backend infrastructure is the same."

"We had some difficulties at the beginning, but at this moment they are improving, so probably in some months I will give them a ten."

"For reporting or log management, having a longer duration for backup without needing to purchase a paid subscription would be beneficial."

More CrowdStrike Observability cons

Pricing and Cost Advice

"We have a lifetime license, so we don't pay a monthly fee."

"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."

"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."

"I would rate the product a seven out of ten since it's an enterprise product."

"It's not cheap at all as it's a big product and has been in the market for quite some time now."

"The pricing is quite harsh."

"ArcSight is an expensive solution."

"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

11%

Government

Educational Organization

Computer Software Company

18%

Financial Services Firm

12%

Healthcare Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	10
Large Enterprise	16

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	3
Large Enterprise	2

Questions from the Community

What do you like most about ArcSight Logger?

We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.

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What is your experience regarding pricing and costs for ArcSight Logger?

The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.

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What needs improvement with ArcSight Logger?

This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...

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What needs improvement with CrowdStrike Observability?

From a technical standpoint, the solution performs excellently without significant flaws. The solution includes advanced log management and distributed tracing features.

See all answers

What is your primary use case for CrowdStrike Observability?

The main use cases for CrowdStrike Observability include distributed tracing and log management capabilities.

See all answers

What advice do you have for others considering CrowdStrike Observability?

The reviewer works as a system integrator and reseller, dealing with various security products including Fortinet, Palo Alto, FortiNDR, FortiXDR, ADC, and EDR. Their clients actively use FortiNDR a...

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Compared 24% of the time

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Compared 17% of the time

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Compared 13% of the time

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Compared 10% of the time

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Product Reports

Buyer's Guide

ArcSight Logger

October 2025

Download ArcSight Logger product report

Buyer's Guide

CrowdStrike Observability

October 2025

Download CrowdStrike Observability product report

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger

No data available

Overview

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.

OpenText

Unify security, log management, and observability with the new CrowdStrike Falcon LogScale module, the next evolution of Humio, including the all-new managed Falcon Complete LogScale service.

CrowdStrike

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa

Information Not Available

Buyer's Guide

ArcSight Logger vs. CrowdStrike Observability

September 2025

Free Report: ArcSight Logger vs. CrowdStrike Observability

Find out what your peers are saying about ArcSight Logger vs. CrowdStrike Observability and other solutions. Updated: September 2025.

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