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ArcSight Logger vs CrowdStrike Observability comparison

OpenText and CrowdStrike are both solutions in the Log Management category. OpenText is ranked #24 with an average rating of 7.4, while CrowdStrike is ranked #42 with an average rating of 8.0. OpenText holds a 0.7% mindshare in Log Management, compared to CrowdStrike’s 0.5% mindshare. Additionally, 81% of OpenText users are willing to recommend the solution, compared to 100% of CrowdStrike users who would recommend it.
ArcSight Logger
Read 32 ArcSight Logger reviews
  • 1,322 Views
  • 1,322 Comparison Views
81% willing to recommend
CrowdStrike Observability
Read 4 CrowdStrike Observability reviews
  • 807 Views
  • 791 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between ArcSight Logger and CrowdStrike Observability based on real PeerSpot user reviews.

Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed ArcSight Logger vs. CrowdStrike Observability Report (Updated: July 2025).
Buyer's Guide
ArcSight Logger vs. CrowdStrike Observability
July 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
24th
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
32
Ranking in other categories
No ranking in other categories
CrowdStrike Observability
Ranking in Log Management
42nd
Average Rating
8.0
Reviews Sentiment
4.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.7%, down from 1.1% compared to the previous year. The mindshare of CrowdStrike Observability is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Nagendra Nekkala. - PeerSpot reviewer
A scalable and stable solution that enables users to see all the event logs in one place
The technical support team is very slow. The support persons do not take prompt action. They take too much time to implement new changes. Even if we tell them that we are not able to get critical logs, they take almost three to four days to provide a resolution. The support is not good.
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ManelAlvarez - PeerSpot reviewer
Protection improves through superior global visibility and robust cloud integration
CrowdStrike Observability is especially useful when using a multi-cloud environment. Although it is expensive, the protection level it provides justifies the price. For users on Google Cloud, I prefer using Google's GTI technology. Overall, I would rate CrowdStrike Observability as nine out of ten. I rate the overall solution as nine.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is one of the best products available in the market."
"We check a lot of logs in ArcSight Logger because we're running a massive database platform."
"The solution provides information about the risk factors."
"It's an efficient solution."
"We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist."
"ArcSight Logger is very stable and useful for customers."
"The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console."
"Our return on investment for implementing ArcSight Logger over the past 12 months has been positive."
More ArcSight Logger pros
"The log aggregation and correlation of data are notable features that enhance our operations."
"The price is worth it."
"I find the most effective feature of CrowdStrike Observability to be its cloud vision and attack surface vision, which enhance network traffic analysis."
"The intelligence database provided by CrowdStrike is very impressive."
"The intelligence database provided by CrowdStrike is very impressive."
 

Cons

"We find that the search and access functionality is quite slow."
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."
"The console in older versions is not user-friendly."
"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."
"I had some latency issues for two months. I had to increase our storage capacity significantly to reduce the latency."
"It would be better if the product is cheaper."
"They are migrating to Splunk because ArcSight Logger doesn't have those features for user or customer behavior analysis."
More ArcSight Logger cons
"Integration with Huawei should be more straightforward."
"For reporting or log management, having a longer duration for backup without needing to purchase a paid subscription would be beneficial. Currently, there is a default ninety-day backup period."
"Integration with Huawei should be more straightforward."
"The customer service is not satisfactory for me. The support is only available in English, and my users in LATAM regions such as Peru and Colombia require local language support, which is not currently provided."
"For reporting or log management, having a longer duration for backup without needing to purchase a paid subscription would be beneficial."
 

Pricing and Cost Advice

"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"ArcSight is an expensive solution."
"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"The pricing is quite harsh."
"We have a lifetime license, so we don't pay a monthly fee."
"I would rate the product a seven out of ten since it's an enterprise product."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
15%
Government
7%
Educational Organization
6%
Financial Services Firm
15%
Computer Software Company
15%
Manufacturing Company
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
See all answers
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
See all answers
What needs improvement with ArcSight Logger?
This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...
See all answers
What needs improvement with CrowdStrike Observability?
CrowdStrike Observability could improve in terms of understanding the functionality of different modules. The complexity of having multiple modules such as vulnerability management and identity man...
See all answers
What is your primary use case for CrowdStrike Observability?
I have been using CrowdStrike Observability for the past two months with a focus on the cloud environment, specifically integrating with Google Cloud. We are currently utilizing it for detection pu...
See all answers
What advice do you have for others considering CrowdStrike Observability?
CrowdStrike Observability is especially useful when using a multi-cloud environment. Although it is expensive, the protection level it provides justifies the price. For users on Google Cloud, I pre...
See all answers
 

Comparisons

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Splunk Enterprise Security vs ArcSight Logger
Compared 38% of the time
IBM Security QRadar vs ArcSight Logger Logo
IBM Security QRadar vs ArcSight Logger
Compared 36% of the time
Elastic Security vs ArcSight Logger Logo
Elastic Security vs ArcSight Logger
Compared 9% of the time
Wazuh vs ArcSight Logger Logo
Wazuh vs ArcSight Logger
Compared 8% of the time
Grafana Loki vs ArcSight Logger Logo
Grafana Loki vs ArcSight Logger
Compared 4% of the time
More ArcSight Logger Competitors
Datadog vs CrowdStrike Observability Logo
Datadog vs CrowdStrike Observability
Compared 30% of the time
Wazuh vs CrowdStrike Observability Logo
Wazuh vs CrowdStrike Observability
Compared 27% of the time
ManageEngine Log360 vs CrowdStrike Observability Logo
ManageEngine Log360 vs CrowdStrike Observability
Compared 14% of the time
IBM Security QRadar vs CrowdStrike Observability Logo
IBM Security QRadar vs CrowdStrike Observability
Compared 10% of the time
Fortinet FortiAnalyzer vs CrowdStrike Observability Logo
Fortinet FortiAnalyzer vs CrowdStrike Observability
Compared 10% of the time
More CrowdStrike Observability Competitors
 

Product Reports

Buyer's Guide
ArcSight Logger
July 2025
ArcSight Logger reportDownload ArcSight Logger product report
Buyer's Guide
Log Management
July 2025
CrowdStrike Observability reportDownload CrowdStrike Observability product report
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
No data available
 

Overview

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.
OpenText

Unify security, log management, and observability with the new CrowdStrike Falcon LogScale module, the next evolution of Humio, including the all-new managed Falcon Complete LogScale service.

CrowdStrike
 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Information Not Available
Buyer's Guide
ArcSight Logger vs. CrowdStrike Observability
July 2025
Free Report: ArcSight Logger vs. CrowdStrike Observability
Find out what your peers are saying about ArcSight Logger vs. CrowdStrike Observability and other solutions. Updated: July 2025.
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