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ArcSight Logger vs USM Anywhere comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
ArcSight Logger is valued for ease of use, aiding fraud investigation, and seen as cost-effective despite licensing costs.
Sentiment score
6.8
USM Anywhere enhances security, saves time and resources, reduces staffing needs, and meets compliance, offering financial and time benefits.
Customers see ROI as they save on staff and other resources.
 

Customer Service

Sentiment score
5.8
ArcSight Logger support is generally helpful, but technical assistance quality varies, with community reliance and time zone issues noted.
Sentiment score
8.0
USM Anywhere's customer service is generally praised for responsiveness but experiences occasional delays and inconsistent support information.
We provide pre-implementation, implementation, and post-implementation support.
 

Scalability Issues

Sentiment score
6.2
ArcSight Logger offers scalable solutions for enterprises, though smaller setups may face performance and storage issues at high loads.
Sentiment score
7.5
USM Anywhere is scalable for small to medium businesses, but enterprise-scale deployments face data volume and speed challenges.
USM Anywhere faces scalability issues because of a 60 TB limit.
 

Stability Issues

Sentiment score
8.4
ArcSight Logger is mostly stable and reliable but experiences occasional disruptions during DDoS attacks and major upgrades.
Sentiment score
7.2
USM Anywhere receives mixed stability reviews, with some users praising its reliability and others reporting issues during updates or large data handling.
 

Room For Improvement

ArcSight Logger requires UI improvements, more connectors, enhanced analytics, better integration, indexing, scalability, and cost efficiency.
USM Anywhere needs improved performance, user interface, integration, and support, with better updates and less disruptive software changes.
Splunk does much more than SIEM, including log analysis, user behavior analysis, threat intelligence, and customer behavior analysis.
There are scalability issues due to a 60 TB limit, which restricts its use for large customers like banks.
 

Setup Cost

ArcSight Logger is costly and complex, yet valued for capabilities and scalability despite competitive pricing and setup challenges.
USM Anywhere offers scalable, affordable SIEM solutions ideal for SMBs, recommended for budget-conscious enterprises over costly competitors.
The pricing is amazing and really cheap.
 

Valuable Features

ArcSight Logger excels in scalability, performance, integration, and ease of use, providing powerful search and compliance features.
USM Anywhere offers event correlation, vulnerability scanning, and centralized logging with customizable, user-friendly security monitoring for small teams.
ArcSight Logger installs on very minimal resources with very few requirements
The 365-day block query is a major feature.
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
24th
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
32
Ranking in other categories
No ranking in other categories
USM Anywhere
Ranking in Log Management
46th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
115
Ranking in other categories
Security Information and Event Management (SIEM) (31st), Endpoint Detection and Response (EDR) (52nd), Compliance Management (13th)
 

Mindshare comparison

As of July 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.7%, down from 1.1% compared to the previous year. The mindshare of USM Anywhere is 0.4%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Nagendra Nekkala. - PeerSpot reviewer
A scalable and stable solution that enables users to see all the event logs in one place
The technical support team is very slow. The support persons do not take prompt action. They take too much time to implement new changes. Even if we tell them that we are not able to get critical logs, they take almost three to four days to provide a resolution. The support is not good.
Kris Nawani - PeerSpot reviewer
Offers complete coverage without the need to install additional software
USM Anywhere is used for threat detection and investigation. It provides a solution with built-in threat intelligence and various other investigation tools The solution offers complete coverage without the need to install additional software, as it is maintained by the vendor. It helps in saving…
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Use our free recommendation engine to learn which Log Management solutions are best for your needs.
861,524 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
15%
Government
7%
Educational Organization
6%
Computer Software Company
19%
Financial Services Firm
10%
Comms Service Provider
9%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
What needs improvement with ArcSight Logger?
This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...
What do you like most about AT&T AlienVault USM?
The most valuable feature of the solution is the ease of deployment that it provides to users. The integrations that the product has with third-party applications are useful.
What needs improvement with AT&T AlienVault USM?
There are scalability issues due to a 60 TB limit, which restricts its use for large customers like banks. It is also limited when used with bigger products and has complex password requirements.
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
AT&T AlienVault USM, AlienVault, AlienVault USM, Alienvault Cybersecurity
 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Abel & Cole, Bank of Ireland, Bluegrass Cellular, CareerBuilder, Claire's, Hays Medical Center, Hope International, McCurrach, McKinsey & Company, Party Delights, Pepco Holdings, Richland School District, Ricoh, SaveMart, Shake Shack, Steelcase, TaxAct, Taylor Morrison, Vonage and Zoom
Find out what your peers are saying about ArcSight Logger vs. USM Anywhere and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.