No more typing reviews! Try our Samantha, our new voice AI agent.

CrowdStrike Observability vs Dynatrace comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Observability
Ranking in Log Management
22nd
Average Rating
8.0
Reviews Sentiment
4.9
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Dynatrace
Ranking in Log Management
5th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
359
Ranking in other categories
Application Performance Monitoring (APM) and Observability (2nd), Mobile APM (3rd), Container Monitoring (2nd), AIOps (2nd), AI Observability (3rd)
 

Mindshare comparison

As of June 2026, in the Log Management category, the mindshare of CrowdStrike Observability is 0.9%, up from 0.5% compared to the previous year. The mindshare of Dynatrace is 3.0%, down from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
Dynatrace3.0%
CrowdStrike Observability0.9%
Other96.1%
Log Management
 

Featured Reviews

HectorRios - PeerSpot reviewer
IT COMMUNICATIONS AND NETWORKS at Américas BPS
Has provided reliable alerts and helped identify infrastructure issues through detailed reporting
The best features of CrowdStrike Observability include the way they show issues to the client or agent, and their data collection method is interesting because they use an agent-less approach in some cases, collecting data from infrastructure such as firewalls. Additionally, they have the agent, but the presentation in the management console is excellent as we have observability end-to-end with the servers and all the services configured in the use cases. The intelligent alerting feature is excellent and configured on our console, being highly effective as it detects real alerts and just warnings or real issues. Identifying performance bottlenecks is important because they collect numerous MD5 or hash keys including movements or playbooks. The way they organize that in the console is excellent, allowing you to have reports detecting issues, which not only includes detection but also provides solutions to those issues.
Manish Indupuri - PeerSpot reviewer
senior DevOps engineer at a tech services company with 10,001+ employees
AI-driven insights have reduced downtime and improved cross-team collaboration
We encountered some challenges while using Dynatrace. Although the initial setup was smooth, fine-tuning alert thresholds and custom metrics took some time. Another challenge was that Dynatrace charges based on host units, so we had to carefully plan our agent deployments. The licensing model is expensive. Additionally, the complexity of setup is an issue. While OneAgent and auto-discover services are powerful, the setup is more complex compared to other tools such as Prometheus and Grafana. These integrations are simple and basic, but Dynatrace setup requires more complexity based on the environment. For new users wanting to use Dynatrace, it is difficult. However, the AI-related solutions and metrics took us to the next level for identifying and fixing things. Dynatrace requires an agent for operation. OneAgent is powerful, but it is also resource-heavy. On lightweight nodes or older systems, the agent can slightly impact performance. If Dynatrace could implement a lightweight agent behavior, we could make things faster. Additionally, if Dynatrace could add a long-term retention policy so that we could store more data and find fine-grained details, that would help us. While Dynatrace managed edition supports on-premises deployment, the SaaS version depends on cloud connectivity. For highly regulated or air-gapped environments, setup and updates can be challenging. Although the initial setup is smooth, if someone wants to fine-tune it and fully understand the tool end-to-end, it could be tricky.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The intelligence database provided by CrowdStrike is very impressive."
"The price is worth it."
"CrowdStrike Observability is a signature-less solution where you don't need to update your endpoints or the CrowdStrike Observability agents regularly, and it is completely based on AI and ML search engines."
"The dashboard and user interface of CrowdStrike Observability are quite good, and the support is responsive."
"CrowdStrike Observability offers strong predictive analytics capabilities, and the intelligent alerting system helps minimize noise and optimize IT resources effectively."
"The intelligent alerting feature is excellent and configured on our console, being highly effective as it detects real alerts and just warnings or real issues."
"I find the most effective feature of CrowdStrike Observability to be its cloud vision and attack surface vision, which enhance network traffic analysis."
"The log aggregation and correlation of data are notable features that enhance our operations."
"Prior to the use of Appmon, our team was in the dark; we had zero visibility into our production application, and it would take up to days to find out why our clients were being impacted and how, but since Appmon has been leveraged, we are now down to just hours (sometimes minutes) in resolution times."
"With the Agentless monitoring and ability to create custom plugins, we've been able to transform the tool not just into a great APM solution but a really good enterprise monitoring solution too."
"We have used Dynatrace in our performance testing environments to get ahead of issues before they make it into production."
"I think one of the most valuable features is the Dynatrace API, for both metrics and configuration."
"Dynatrace really did an awesome job to provide us a better solution."
"Dynatrace has been terribly stable; I have run Dynatrace Managed internally and been able to take down individual boxes in the middle of the business day with no effect, with the cluster remaining very stable and achieving basically 100% uptime since October."
"Dynatrace AppMon has allowed a deep dive review of performance problems in near real-time for our primary external website and related web apps and web services."
"We do not see any major impacts on the stability of the product."
 

Cons

"We had some difficulties at the beginning, but at this moment they are improving, so probably in some months I will give them a ten."
"The customer service is not satisfactory for me. The support is only available in English, and my users in LATAM regions such as Peru and Colombia require local language support, which is not currently provided."
"The pricing is very high and small companies cannot afford it. They should reduce the price because the backend infrastructure is the same."
"Technical support received a rating of 4 out of 10."
"For reporting or log management, having a longer duration for backup without needing to purchase a paid subscription would be beneficial. Currently, there is a default ninety-day backup period."
"Integration with Huawei should be more straightforward."
"From the different deployments I have worked with, the shortcomings of CrowdStrike Observability are often because of what clients are able to share with CrowdStrike."
"So far, we have not achieved the benefit of preventing issues."
"We would like to see more external tool integration, which is critical for us."
"From what I have heard in the company, Dynatrace is expensive."
"More integrations could prove very beneficial to us."
"We ran into a problem where the Dynatrace JavaScript agent is returning errors, and it's very apparent that there's a problem. However, the customer support will ask us for seemingly unnecessary details instead of looking at our dashboard through their account to see what the problem is. They ask us for a lot of details not really related to solving the problem. As a result, we still have a few issues that were never resolved. They're not major issues, but they're kind of frustrating."
"They're doing vulnerability assessments of the application stack by using OneAgent. It's a never-ending story if you are trying to be sure your application is also secure."
"The problem we had with Apmon was the instrumentation was difficult. It is really time consuming and you need to get into every process and tie it up."
"The real complexity that I've seen with Dynatrace is to learn how to navigate through all the options in the troubleshooting process. We have a lot of ways to evaluate the same problem. We had some difficulties in the beginning with the use of the product, but after some time and some experience we have overcome this problem."
 

Pricing and Cost Advice

Information not available
"We asked for a three-year license, and the price was quite good."
"We are buying more licenses, because we are seeing more value."
"Our annual costs were about the same for both AppDynamics and Dynatrace."
"Dynatrace is bit costly and not easily affordable."
"The product is superior to others, but it comes with a price tag that is often difficult to position back to clients."
"​A Dynatrace partner will always be willing to give you a trial. Go through the trial to see if there is a benefit for your company."
"The price of the solution is expensive."
"It's expensive."
report
Use our free recommendation engine to learn which Log Management solutions are best for your needs.
902,270 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Construction Company
11%
Manufacturing Company
7%
Financial Services Firm
20%
Manufacturing Company
9%
Computer Software Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise3
By reviewers
Company SizeCount
Small Business80
Midsize Enterprise50
Large Enterprise299
 

Questions from the Community

What needs improvement with CrowdStrike Observability?
The product at this moment is really good; CrowdStrike Observability is still working to improve it and they are including new features. At this time, I cannot provide an opinion about what else to...
What is your primary use case for CrowdStrike Observability?
We are currently finishing the configuration of the solution, making the playbooks and configurations with the use cases. From CrowdStrike Observability, we use all the solution including XDR and a...
What advice do you have for others considering CrowdStrike Observability?
We did not use Falcon Sandbox or Falcon Exposure Management. We are using a local partner and they have a marketplace, but we are working with a local partner from Google. We are just customers, no...
Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
 

Overview

 

Sample Customers

Information Not Available
Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Find out what your peers are saying about CrowdStrike Observability vs. Dynatrace and other solutions. Updated: June 2026.
902,270 professionals have used our research since 2012.