We performed a comparison between ArcSight Enterprise Security Manager (ESM) and ManageEngine EventLog Analyzer based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The most useful feature for us, because of some of the issues we had previously, was the simplicity of log integrations. It's much easier with this platform to integrate log sources that might not have standard logging and things like that."
"Devo provides a multi-tenant, cloud-native architecture. This is critical for managed service provider environments or multinational organizations who may have subsidiaries globally. It gives organizations a way to consolidate their data in a single accessible location, yet keep the data separate. This allows for global views and/or isolated views restricted by access controls by company or business unit."
"Those 400 days of hot data mean that people can look for trends and at what happened in the past. And they can not only do so from a security point of view, but even for operational use cases. In the past, our operational norm was to keep live data for only 30 days. Our users were constantly asking us for at least 90 days, and we really couldn't even do that. That's one reason that having 400 days of live data is pretty huge. As our users start to use it and adopt this system, we expect people to be able to do those long-term analytics."
"The thing that Devo does better than other solutions is to give me the ability to write queries that look at multiple data sources and run fast. Most SIEMs don't do that. And I can do that by creating entity-based queries. Let's say I have a table which has Okta, a table which has G Suite, a table which has endpoint telemetry, and I have a table which has DNS telemetry. I can write a query that says, 'Join all these things together on IP, and where the IP matches in all these tables, return to me that subset of data, within these time windows.' I can break it down that way."
"One of the biggest features of the UI is that you see the actual code of what you're doing in the graphical user interface, in a little window on the side. Whatever you're doing, you see the code, what's happening. And you can really quickly switch between using the GUI and using the code. That's really useful."
"It's very, very versatile."
"The alerting is much better than I anticipated. We don't get as many alerts as I thought we would, but that nobody's fault, it's just the way it is."
"The ability to have high performance, high-speed search capability is incredibly important for us. When it comes to doing security analysis, you don't want to be doing is sitting around waiting to get data back while an attacker is sitting on a network, actively attacking it. You need to be able to answer questions quickly. If I see an indicator of attack, I need to be able to rapidly pivot and find data, then analyze it and find more data to answer more questions. You need to be able to do that quickly. If I'm sitting around just waiting to get my first response, then it ends up moving too slow to keep up with the attacker. Devo's speed and performance allows us to query in real-time and keep up with what is actually happening on the network, then respond effectively to events."
"ArcSight ESM provides us the flexibility to write our own passwords and customize the solution. It lets us search and log a variety of SmartConnectors. It has 480-plus SmartConnectors."
"It is a very useful tool for intelligence building because it has many use cases and many rule sets."
"The most valuable features of ArcSight ESM are the dashboards, ease of management for anyone, and simple for teams to provide reports related to cyber security. There are a lot of good features that are provided."
"What I found most valuable in ArcSight Enterprise Security Manager (ESM) is its good integration with third-party products. The solution also has good core capabilities."
"Stable solution with good customer service support."
"The most valuable feature of ArcSight ESM is its ease of use."
"The most valuable features of ArcSight ESM are ease of use and readily usable components."
"Very good real-time reporting with a good dashboard."
"What I found most useful in ManageEngine EventLog Analyzer is its integration with other ManageEngine applications. It seamlessly integrates throughout the ManageEngine suite, and that's beneficial. I also like that the solution has chain management capabilities, it has a modular approach, and it's easy to reach the support team."
"The initial setup is straightforward"
"It is stable."
"The user interface is very good."
"I have made use of technical support and am certainly very satisfied with them."
"ManageEngine EventLog Analyzer is easy to gather reports to give to management. My supervisor has access to the solution and he enjoys the graphs."
"There is room for improvement in the ability to parse different log types. I would go as far as to say the product is deficient in its ability to parse multiple, different log types, including logs from major vendors that are supported by competitors. Additionally, the time that it takes to turn around a supported parser for customers and common log source types, which are generally accepted standards in the industry, is not acceptable. This has impacted customer onboarding and customer relationships for us on multiple fronts."
"Technical support could be better."
"Some third-parties don't have specific API connectors built, so we had to work with Devo to get the logs and parse the data using custom parsers, rather than an out-of-the-box solution."
"An admin who is trying to audit user activity usually cannot go beyond a day in the UI. I would like to have access to pages and pages of that data, going back as far as the storage we have, so I could look at every command or search or deletion or anything that a user has run. As an admin, that would really help. Going back just a day in the UI is not going to help, and that means I have to find a different way to do that."
"The biggest area with room for improvement in Devo is the Security Operations module that just isn't there yet. That goes back to building out how they're going to do content and larger correlation and aggregation of data across multiple things, as well as natively ingesting CTI to create rule sets."
"I would like to have the ability to create more complex dashboards."
"From our experience, the Devo agent needs some work. They built it on top of OS Query's open-source framework. It seems like it wasn't tuned properly to handle a large volume of Windows event logs. In our experience, there would definitely be some room for improvement. A lot of SIEMs on the market have their own agent infrastructure. I think Devo's working towards that, but I think that it needs some improvement as far as keeping up with high-volume environments."
"Some of the documentation could be improved a little bit. A lot of times it doesn't go as deep into some of the critical issues you might run into. They've been really good to shore us up with support, but some of the documentation could be a little bit better."
"ArcSight ESM is lacking cloud scalable technology."
"ArcSight ESM's UI is a little cumbersome and complex, especially for first-time and occasional users using the console manager."
"The way that scaling is set up isn't very cost-effective."
"The visualization is not very good compared to Splunk."
"Could benefit from a more modern interface."
"I am having issues with report generation with older versions. I don't know if this is because of compatibility issues, but report generation has been a little bit difficult in older versions. It is not similar to the newer and current versions. We are looking at moving to the cloud. It would be good if ArcSight ESM can move to the cloud. They already seem to be working on this. It would also be very helpful and great if we can integrate external threat intelligence, machine learning, and AI into this solution. It has good dashboards, but they can always be better. Its stability can also be improved."
"Currently lacks SOAR feature."
"When we need to consume old events, we have to wait for a long time. ArcSight should improve the database capability to reply to queries faster. It would also be interesting if they implemented network visibility. For example, they could add a feature like NetWitness with a model just for looking through the packets."
"The customization of reports could be a lot easier. It is not difficult but it could be made easier."
"The first tier of customer service and support is not great."
"The scalability is limited."
"What I'd like to see as an improvement to ManageEngine EventLog Analyzer is for it to be more AI-driven. Having more automation would also make the solution better."
"The solution should improve on its log capturing capabilities."
"The solution is stable. However, there are limits. For example, we can do 2,500 Syslog events per second, but if we want to do more we have to install the distributor structure, and then we can expand how many events we can do. They could improve the stability."
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ArcSight Enterprise Security Manager (ESM) is ranked 10th in Security Information and Event Management (SIEM) with 23 reviews while ManageEngine EventLog Analyzer is ranked 14th in Security Information and Event Management (SIEM) with 6 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.4, while ManageEngine EventLog Analyzer is rated 7.6. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Used for cyber security by cyber security professionals for incident management and for analysis". On the other hand, the top reviewer of ManageEngine EventLog Analyzer writes "Easy to adopt and easy to learn but doesn't expand very well". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk, IBM QRadar, McAfee ESM, LogRhythm SIEM and ArcSight Interset / Intelligence, whereas ManageEngine EventLog Analyzer is most compared with ManageEngine Log360, Splunk, SolarWinds Kiwi Syslog Server, Fortinet FortiAnalyzer and Wazuh. See our ArcSight Enterprise Security Manager (ESM) vs. ManageEngine EventLog Analyzer report.
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