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Arcserve UDP vs HYCU comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 30, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
26th
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Disaster Recovery (DR) Software (15th)
HYCU
Ranking in Backup and Recovery
37th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
Cloud Backup (47th)
 

Mindshare comparison

As of November 2026, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, up from 1.1% compared to the previous year. The mindshare of HYCU is 2.0%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Arcserve UDP1.1%
HYCU2.0%
Other96.9%
Backup and Recovery
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
reviewer2312085 - PeerSpot reviewer
Cyber Security Analyst at a non-tech company with 11-50 employees
Easy to setup, good support and stable product
When we started, we used Acronis for both cloud and on-premises backups. Protege was a reliable solution, and the cloud-focused approach is well-suited for our current needs. If you require both cloud and on-premises backup capabilities, Acronis is a more comprehensive solution. For solely cloud-based backups, Protege is a solid option.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the tool's speed."
"Their technical support is excellent."
"One of the things that I do like about it is that it has a very good deduplication feature."
"Just use Arcserve UDP for Backup, Replication, and a High Availability solution; it is one software and one console for all kinds of data protection."
"Arcserve UDP provides security to our database and also it takes backup regularly, without human intervention."
"It is easy to use and is an all-around solution for the backup of the Windows/Linux/Hyper-V/VMware environments."
"It works out of the box, and it saves my life a lot."
"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want, I do not have to restore the whole virtual machine, I can just right-click, open it in Arcserve view, and copy anything I want to add to the production, and the restore function is very fast, which is a huge benefit."
"Since it is on the cloud, it is a very stable solution."
 

Cons

"I would say they have good people, but the staff in Brazil is very reduced, so we need to talk with foreigners; it could be difficult for our clients since it was not in Portuguese."
"Customer service and support need to be improved. Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."
"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself."
"Taking a snapshot level backup with this solution is very slow compared to other products."
"Licensing is an area that needs improvement."
"Bad. They delay completing the analysis of a problem and absence of contouring solution for unresolved problems."
"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."
"One area for improvement would be expanding its capabilities beyond Azure-specific backups."
 

Pricing and Cost Advice

"Pricing is most likely comparable."
"As an MSP partner, I believe that the prices are fair."
"The solution is expensive."
"There is an annual license required for this solution and it is priced well."
"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
"The solution is not very expensive, but it is not cheap."
"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"The pricing of the product can be considered to be reasonable enough for the Asian region."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Outsourcing Company
11%
Construction Company
11%
Comms Service Provider
8%
Construction Company
17%
Comms Service Provider
11%
Manufacturing Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise9
No data available
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What is your primary use case for StorageCraft ShadowProtect?
The main use case for this product is to backup repositories and persistent data. I use it for the finance industry and retail sectors. Retail is indeed my focus. Generally, this is for an SMB kind...
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Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
Protege, HYCU R-Cloud Platform
 

Interactive Demo

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Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Information Not Available
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