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AnyDesk vs ScreenConnect comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
AnyDesk
Ranking in Remote Access
11th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
ScreenConnect
Ranking in Remote Access
13th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
37
Ranking in other categories
Virtual Meetings (17th), Remote Visual Support (3rd)
 

Mindshare comparison

As of September 2026, in the Remote Access category, the mindshare of Microsoft Intune is 4.9%, down from 10.6% compared to the previous year. The mindshare of AnyDesk is 1.6%, down from 2.9% compared to the previous year. The mindshare of ScreenConnect is 3.0%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
Microsoft Intune4.9%
AnyDesk1.6%
ScreenConnect3.0%
Other90.5%
Remote Access
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
Justus Gisemba - PeerSpot reviewer
Senior Developer at Minisoft
Remote support has reduced client visits and saves us significant time and costs
The best features that AnyDesk offers in my experience are the remote control and remote access. Those features are valuable to me because of the ease in how you connect remotely without necessarily installing AnyDesk on your computer. You just download the application, open it, and it gives you your address. You share this with your colleague or client, and then in just one click you are connected. Another feature I appreciate about AnyDesk is security. If you are trying to do something that requires administrator rights of the computer that you are working on, it will alert you and request that the person on the other end accept the operation that you are doing. That security feature is excellent. AnyDesk has positively impacted my organization by helping us provide timely help to our clients. This reduces costs because we do not have to travel to the client to help them. I can connect remotely and help someone in a timely manner. I can share a specific outcome where, now that we have more than one hundred clients that we help, I estimate we have saved more than one hundred thousand dollars.
Todd Blake - PeerSpot reviewer
Senior IT Specialist at a healthcare company with 11-50 employees
Simple to set up, reasonable pricing, and useful remote control capabilities
I'm on the latest version of the solution. I just updated it yesterday. While we have the solution on-premises at this time, we'll likely move to the cloud later this year. They have a trial version that you can try. They have a free version that you can try as well. I use it myself to support my family. I would try the free version or the trial version depending on your business. They can set you up and you can get to see all the features. I would also advocate going to the cloud version. Don't bother with the on-prem. It's just easier to jump to the cloud. I'd rate the solution nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, the user experience of Microsoft Intune is excellent, the software is installed in the background and the user will not feel any disruption, and it is a comprehensive solution because it is integrated with Microsoft's other products."
"The best feature is that we don't need to worry about downtime. We don't need to worry about the network connections of our office or the virtual private network. Everything is being done through the internet. Using Intune Autopilot, we can configure and deploy everything to the devices."
"The Advanced Endpoint Analytics in Microsoft Intune has improved and helps us proactively detect and remediate anomalies in endpoints."
"Autopilot is a great feature. Most users are looking for a zero-touch deployment."
"With Microsoft Intune, we set up the device within 20 to 30 minutes, reducing the provisioning time by 70 to 80%, and it has also reduced the IT workload by 40 to 60%."
"The most reliable feature is the integration with Microsoft XDR, which grants administrators and solution architects like me the ability to bring value to a business."
"Our main use is Intune's management of mobile devices, like Android or iPhone devices. The application performs quite well for both types. We successfully managed almost 3,000 endpoints."
"The solution has significantly improved managing a diverse range of devices. We have observed enhancements across Android, iOS, and Windows devices."
"AnyDesk has positively impacted my organization by helping us provide timely help to our clients, reducing costs because we do not have to travel, and with more than one hundred clients I estimate we have saved more than one hundred thousand dollars."
"it gives me the ability to remotely connect to machines that I manage without user intervention."
"Their licensing model is good, their pricing model is good, their service is good, bandwidth is excellent."
"The product works very well and is easy for end users to install."
"The product's two-factor authentication means we are not worried like before about the state of our security."
"Session groups and triggers are the most valuable features, because they make a greater degree of organization possible. Greater degree of organization is valuable to my organization, because we have many sessions to handle."
"I've noted an ROI while using the solution."
"It's much easier to use ProtectWise Control than to use, for instance, TightVNC or VNC Viewer."
"Engineers have quick, usable access to clients' infrastructure, which was not so easy with GoToMeeting."
 

Cons

"Microsoft Intune has potential for improvement; I would like to see a lot more customization in the reporting tools."
"Since GMS is unavailable in China, we currently rely on device administrator enrollment for managing Android devices there."
"There's quite a lot of development that they can do within their Intune dashboard. I think there are too many lines hyperlinked to move you around. Others, in contrast, give you a simple dashboard and an intuitive administrative walkthrough."
"Sometimes, updating a client policy is very difficult. This needs to be improved."
"There are some issues using the solution with macOS and iOS, and it offers limited granular control with them. Intune works better on Windows and Android."
"Intune's areas for improvement revolve around security and certificate management."
"It can improve for new users; in the starting phase, we found that the logs are too complex or scattered."
"The solution can have some compliance problems in general and the end-point user can bypass easily the company policies in Intune."
"An improvement I would like to see for AnyDesk is that the free package has quite a limitation that comes with many advertisements once you exhaust the number of connections."
"The ability to autolock Windows desktop on remote computers after a remote session disconnects would be ideal."
"Something that I would like to see in the future is mobile video streaming. They do provide audio conferencing, but seeing the problem makes it easier to solve the problem. If they had video streaming, if a client had a physical problem with something and I couldn't get remote access, the client could use his mobile phone to show me the problem. In these cases, even if a client's systems were down, I could help, so long as I had a mobile phone environment."
"For my company, just installing the software and using it is very easy. But if I need to give one of my customers access to their machines, the process that you have to go through is some 15 to 20 steps. You have to create a group, and then you have to assign a policy. It takes 15 to 20 minutes to set up someone for remote access to their own machine."
"What we need this product to do is to be able to control Windows Updates. LogMeIn Central allowed us remote access but also allowed to push and install Windows Updates, and third-party updates... When we made the switch to ConnectWise we lost the ability to do patching. That forced us, for our larger clients, to move to WSUS. We had to set up a VM on those larger clients to push Windows Updates and patches into the network."
"My immediate supervisor said it was lacking in documentation and had too many words to describe how to use the product when crafting instructions to send to our third party consultant who was going to connect to our system behind our firewall."
"On a Linux machine, there are different limitations that are not there on a Windows Server. Much more limitations exist on Linux deployments."
"At the moment, I cannot use my own domain to install it and use it with my clients."
"Mobile interface."
 

Pricing and Cost Advice

"Microsoft Intune is not cost-effective as a standalone product."
"Microsoft Intune is moderately priced. There is a monthly license required to use the solution and it is approximately eight dollars per month."
"The pricing needs improvement."
"Microsoft Intune's costliness stems from licensing fees and the overhead associated with its management, user experience, and device remediation."
"With our standard E5 agreement with Microsoft, there have been no pricing concerns. Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs."
"The cost of the license and the features are justified for myself as a technical person."
"I liked the tool's pricing until P2 came into effect. I am unsure about the current value versus the cost of the new licensing model."
"We use Defender ATP and E5 licenses."
Information not available
"Their licensing model is good, their pricing model is good, their service is good; bandwidth is excellent. They're consistent."
"Pricing is fair for Control and the licensing is simple."
"ConnectWise Control is not an overly expensive tool. Its pricing is reasonable."
"We pay an annual licensing fee."
"We pay $85 per month for each user for a ConnectWise package with multiple solutions."
"We pay $3,000 USD for the service, yearly upfront."
"It is priced fairly."
"Make sure you have enough licensing for all the techs that you have."
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Top Industries

By visitors reading reviews
Financial Services Firm
9%
Manufacturing Company
9%
Outsourcing Company
8%
Computer Software Company
7%
Comms Service Provider
10%
University
10%
Educational Organization
9%
Financial Services Firm
9%
Construction Company
12%
Outsourcing Company
12%
Comms Service Provider
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise187
No data available
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise6
Large Enterprise7
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for AnyDesk?
My experience with pricing, setup cost, and licensing for AnyDesk is that it is affordable.
What needs improvement with AnyDesk?
An improvement I would like to see for AnyDesk is that the free package has quite a limitation that comes with many a...
What is your primary use case for AnyDesk?
My main use case for AnyDesk is remote access to help clients remotely. A specific example of when I used AnyDesk to ...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
ConnectWise Control
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
Jon Rosen Systems
Find out what your peers are saying about TeamViewer, Microsoft, Apache and others in Remote Access. Updated: August 2026.
911,994 professionals have used our research since 2012.