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Amdocs CES vs Tatvam Insights comparison

Amdocs and SM NetServ are both solutions in the Customer Experience Management category. Amdocs is ranked #30, while SM NetServ is ranked #79. Amdocs holds a 1.2% mindshare in CEM, compared to SM NetServ’s 0.6% mindshare.
Amdocs CES
  • 937 Views
  • 225 Comparison Views
Tatvam Insights
  • 154 Views
  • 154 Comparison Views
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Amdocs CES and Tatvam Insights based on real PeerSpot user reviews.

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To learn more, read our detailed Customer Experience Management Report (Updated: January 2026).
Buyer's Guide
Customer Experience Management
January 2026
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amdocs CES
Ranking in Customer Experience Management
30th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
CRM (119th), Billing Software (62nd)
Tatvam Insights
Ranking in Customer Experience Management
79th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Customer Experience Management category, the mindshare of Amdocs CES is 1.2%, up from 0.5% compared to the previous year. The mindshare of Tatvam Insights is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Experience Management Market Share Distribution
ProductMarket Share (%)
Amdocs CES1.2%
Tatvam Insights0.6%
Other98.2%
Customer Experience Management
Buyer's Guide
Customer Experience Management
January 2026
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Find out what your peers are saying about Salesforce, Qualtrics, Genesys and others in Customer Experience Management. Updated: January 2026.
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881,757 professionals have used our research since 2012.
 

Comparisons

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LotusFlare DNO Cloud vs Amdocs CES
Compared 31% of the time
NetCracker OSS vs Amdocs CES Logo
NetCracker OSS vs Amdocs CES
Compared 28% of the time
Nokia Siemens NetAct vs Amdocs CES Logo
Nokia Siemens NetAct vs Amdocs CES
Compared 18% of the time
IBM Sterling Order Management vs Amdocs CES Logo
IBM Sterling Order Management vs Amdocs CES
Compared 12% of the time
Ericsson OSS vs Amdocs CES Logo
Ericsson OSS vs Amdocs CES
Compared 12% of the time
More Amdocs CES Competitors
No data available
 

Product Reports

Buyer's Guide
CRM
February 2026
Amdocs CES reportDownload Amdocs CES product report
Buyer's Guide
Customer Experience Management
January 2026
Tatvam Insights reportDownload Tatvam Insights product report
 

Overview

CES is the only integrated suite that redefines the customer experience from the device to the network.

Amdocs

Tatvam is a customer feedback analysis platform that helps companies manage and analyze their customer feedback (surveys, reviews, etc.) and turn the data into actionable insights to improve their customer experience.

SM NetServ
 

Sample Customers

AAPT, Ono, Oi, NOS, AT&T, Bezeq, BT Plc, Cellcom, Cricket Wireless, CSL Limited, ICE, KPN, Linkem
Information Not Available
Buyer's Guide
Customer Experience Management
January 2026
Download Free Report
Find out what your peers are saying about Salesforce, Qualtrics, Genesys and others in Customer Experience Management. Updated: January 2026.
DOWNLOAD NOW
881,757 professionals have used our research since 2012.
See our list of best Customer Experience Management vendors.

We monitor all Customer Experience Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.