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Amazon SageMaker vs Hugging Face comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon SageMaker
Ranking in AI Development Platforms
5th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
39
Ranking in other categories
Data Science Platforms (4th)
Hugging Face
Ranking in AI Development Platforms
4th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the AI Development Platforms category, the mindshare of Amazon SageMaker is 2.9%, down from 4.8% compared to the previous year. The mindshare of Hugging Face is 4.0%, down from 10.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Development Platforms Mindshare Distribution
ProductMindshare (%)
Hugging Face4.0%
Amazon SageMaker2.9%
Other93.1%
AI Development Platforms
 

Featured Reviews

NeerajPokala - PeerSpot reviewer
Machine Learning Engineer at Macquarie Group
Automation has transformed document review and reduces manual effort in financial workflows
There will be many features in Amazon SageMaker itself, but we don't know whether the feature is there or not, particularly the documentation part. Whatever the new releases will be, they will not post very fast. It is very easy to deploy Amazon SageMaker. The documentation is also very good. It is good because we are able to collaborate with our notebooks. At a time we can develop simultaneously and work on different use cases in the same notebook itself.
SwaminathanSubramanian - PeerSpot reviewer
Director/Enterprise Solutions Architect, Technology Advisor at Kyndryl
Versatility empowers AI concept development despite the multi-GPU challenge
Regarding scalability, I'm finding the multi-GPU aspect of it challenging. Training the model is another hurdle, although I'm only getting into that aspect currently. Organizations are apprehensive about investing in multi-GPU setups. Additionally, data cleanup is a challenge that needs to be resolved, as data must be mature and pristine.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's ability to improve work at my organization stems from the ensemble model and a combination of various models it provides."
"There is no cessation from what I can see; whatever they have in the industry, they can solve 98% of the use cases."
"The evolution from SageMaker Classic to SageMaker Studio, particularly the UI part of Studio, is commendable."
"The most valuable features include the ML operations that allow for designing, deploying, testing, and evaluating models."
"The most valuable features in Amazon SageMaker are its AutoML, feature store, and automated hyperparameter tuning capabilities."
"I have seen a return on investment, probably a factor of four or five."
"The intuitive interface and streamlined user experience make it easy to navigate and set up various tools like Visual Studio Code or Jupyter Notebook."
"We were able to use the product to automate processes."
"The product is reliable."
"My preferred aspects are natural language processing and question-answering."
"I appreciate the versatility and the fact that it has generalized many models."
"It is stable."
"Overall, the platform is excellent."
"There are numerous libraries available, and the documentation is rich and step-by-step, helping us understand which model to use in particular conditions."
"The tool's most valuable feature is that it's open-source and has hundreds of packages already available. This makes it quite helpful for creating our LLMs."
"The tool's most valuable feature is that it shows trending models. All the new models, even Google's demo models, appear at the top. You can find all the open-source models in one place. You can use them directly and easily find their documentation. It's very simple to find documentation and write code. If you want to work with AI and machine learning, Hugging Face is a perfect place to start."
 

Cons

"The solution is complex to use."
"SageMaker would be improved with the addition of reporting services."
"In my opinion, one improvement for Amazon SageMaker would be to offer serverless GPUs. Currently, we incur costs on an hourly basis. It would be beneficial if the tool could provide pay-as-you-go pricing based on endpoints."
"I would suggest that Amazon SageMaker provide free slots to allow customers to practice, such as a free slot to try out working with a Sandbox."
"AI is a new area and AWS needs to have an internship training program available."
"The solution requires a lot of data to train the model."
"Amazon might need to emphasize its capabilities in generative models more effectively."
"From the cost point of view, it's relatively on the higher side."
"Hugging Face could improve by implementing a search engine or chat bot feature similar to ChatGPT."
"Most people upload their pre-trained models on Hugging Face, but more details should be added about the models."
"It can incorporate AI into its services."
"Access to the models and datasets could be improved. Many interesting ones are restricted."
"The initial setup can be rated as a seven out of ten due to occasional issues during model deployment, which might require adjustments."
"I believe Hugging Face has some room for improvement. There are some security issues. They provide code, but API tokens aren't indicated. Also, the documentation for particular models could use more explanation. But I think these things are improving daily. The main change I'd like to see is making the deployment of inference endpoints more customizable for users."
"Regarding scalability, I'm finding the multi-GPU aspect of it challenging. Training the model is another hurdle, although I'm only getting into that aspect currently."
"I've worked on three projects using Hugging Face, and only once did we encounter a problem with the code. We had to use another open-source embedding from OpenAI to resolve it. Our team has three members: me, my colleague, and a team leader. We looked at the problem and resolved it."
 

Pricing and Cost Advice

"I would rate the solution's price a ten out of ten since it is very high."
"On average, customers pay about $300,000 USD per month."
"The product is expensive."
"SageMaker is worth the money for our use case."
"Databricks solution is less costly than Amazon SageMaker."
"I rate the pricing a five on a scale of one to ten, where one is the lowest price, and ten is the highest price. The solution is priced reasonably. There is no additional cost to be paid in excess of the standard licensing fees."
"The support costs are 10% of the Amazon fees and it comes by default."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a six out of ten."
"The tool is open-source. The cost depends on what task you're doing. If you're using a large language model with around 12 million parameters, it will cost more. On average, Hugging Face is open source so you can download models to your local machine for free. For deployment, you can use any cloud service."
"So, it's requires expensive machines to open services or open LLM models."
"Hugging Face is an open-source solution."
"I recall seeing a fee of nine dollars, and there's also an enterprise option priced at twenty dollars per month."
"The solution is open source."
"We do not have to pay for the product."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
9%
Comms Service Provider
8%
Outsourcing Company
7%
Comms Service Provider
12%
Financial Services Firm
10%
University
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise11
Large Enterprise18
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

How would you compare Databricks vs Amazon SageMaker?
We researched AWS SageMaker, but in the end, we chose Databricks. Databricks is a Unified Analytics Platform designed to accelerate innovation projects. It is based on Spark so it is very fast. It...
What is your experience regarding pricing and costs for Amazon SageMaker?
If you manage it effectively, their pricing is reasonable. It's similar to anything in the cloud; if you don't manage it properly, it can be expensive, but if you do, it's fine.
What needs improvement with Amazon SageMaker?
It takes some work. We need to refer to the documentation. The documentation is good regarding what other providers we are able to connect with. Out of five, I can say 3.5.
What needs improvement with Hugging Face?
Everything is pretty much sorted in Hugging Face, but it could be improved if there was an AI chatbot or an AI assistant in Hugging Face platform itself, which can guide you through the whole platf...
What is your primary use case for Hugging Face?
My main use case for Hugging Face is to download open-source models and train on a local machine. We use Hugging Face Transformers for simple and fast integration in our applications and AI-based a...
What advice do you have for others considering Hugging Face?
We have seen improved productivity and time saved from using Hugging Face; for a task that would have taken six hours, it saved us five hours, and we completed it in one hour with the plug-and-play...
 

Also Known As

AWS SageMaker, SageMaker
No data available
 

Overview

 

Sample Customers

DigitalGlobe, Thomson Reuters Center for AI and Cognitive Computing, Hotels.com, GE Healthcare, Tinder, Intuit
Information Not Available
Find out what your peers are saying about Amazon SageMaker vs. Hugging Face and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.