

Amazon Polly and Microsoft Azure Speech Service compete in the text-to-speech market. Amazon Polly has an advantage in language versatility and real-time speech synthesis, while Microsoft Azure stands out for AI-driven features and speech recognition.
Features: Amazon Polly offers language support, real-time streaming, and adaptable voices. Microsoft Azure Speech Service has advanced AI features, speech recognition, and custom voice capabilities.
Ease of Deployment and Customer Service: Amazon Polly integrates seamlessly into AWS environments. Microsoft Azure Speech Service offers comprehensive deployment tools and extensive customer support, further facilitated by integration with other Microsoft services.
Pricing and ROI: Amazon Polly operates on a pay-as-you-go pricing model, ideal for small to medium setups. Microsoft Azure Speech Service has higher initial costs reflecting its rich features, often leading to greater long-term ROI.
| Product | Market Share (%) |
|---|---|
| Amazon Polly | 21.7% |
| Microsoft Azure Speech Service | 22.7% |
| Other | 55.6% |
Amazon Polly is a service that turns text into lifelike speech, allowing you to create applications that talk, and build entirely new categories of speech-enabled products. Polly's Text-to-Speech (TTS) service uses advanced deep learning technologies to synthesize natural sounding human speech. With dozens of lifelike voices across a broad set of languages, you can build speech-enabled applications that work in many different countries.
In addition to Standard TTS voices, Amazon Polly offers Neural Text-to-Speech (NTTS) voices that deliver advanced improvements in speech quality through a new machine learning approach. Polly’s Neural TTS technology also supports two speaking styles that allow you to better match the delivery style of the speaker to the application: a Newscaster reading style that is tailored to news narration use cases, and a Conversational speaking style that is ideal for two-way communication like telephony applications.
Finally, Amazon Polly Brand Voice can create a custom voice for your organization. This is a custom engagement where you will work with the Amazon Polly team to build an NTTS voice for the exclusive use of your organization.
Easily add real-time speech-to-text capabilities to your applications for scenarios like voice commands, conversation transcription, and call center log analysis.
Tailor your speech recognition models to adapt to users’ speaking styles, expressions, and unique vocabularies, and to accommodate background noises, accents, and voice patterns.
Build smart apps and services that speak to users naturally with the Text to Speech service. Convert text to audio in near real time, tailor to change the speed of speech, pitch, volume, and more.
Give your application a one-of-a-kind, recognizable brand voice using custom voice models. Simply record and upload training data, and the service will create a unique voice font tuned to your recording.
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