Amazon Polly's standard text-to-speech feature could be enhanced to deliver more natural and expressive human-like speech. New speaking styles, emotions, more languages, and advanced features could further improve the service.
Amazon Polly could benefit from a feature allowing it to mimic the voices of well-known brand ambassadors, with their permission. This would add significant value to customer interactions by making them feel like they are speaking to a familiar voice. Another point is that Amazon Polly needs better hard phone capability compared to Cisco solutions, which easily connect with hard phones. Currently, Amazon Polly relies on a web browser panel for call management, posing certain limitations.
To get to the solution, there are many steps to go through, such as setting up AWS ( /products/amazon-aws-reviews ), which is a lot of hops. I would like it to be more user-friendly. The interface and accessibility could be improved.
The price could be better. I wish it weren't so expensive to do because it's really cool. I would love to see them have lexicon packages of them like, this is for lawyers, this is for accountants, and it's going to have a lot of things in it. I also think they could do a better job at showing use cases other than telemarketing or contact center stuff like bots that are very commercial. I know that's where the money is, but it's such a huge hole that's missing for people with disabilities that are even worse than mine. Some people cannot see or hear at all, but they're not just cognitively impaired.
Amazon Polly is a service that turns text into lifelike speech, allowing you to create applications that talk, and build entirely new categories of speech-enabled products. Polly's Text-to-Speech (TTS) service uses advanced deep learning technologies to synthesize natural sounding human speech. With dozens of lifelike voices across a broad set of languages, you can build speech-enabled applications that work in many different countries.
In addition to Standard TTS voices, Amazon Polly...
Amazon Polly's standard text-to-speech feature could be enhanced to deliver more natural and expressive human-like speech. New speaking styles, emotions, more languages, and advanced features could further improve the service.
Amazon Polly could benefit from a feature allowing it to mimic the voices of well-known brand ambassadors, with their permission. This would add significant value to customer interactions by making them feel like they are speaking to a familiar voice. Another point is that Amazon Polly needs better hard phone capability compared to Cisco solutions, which easily connect with hard phones. Currently, Amazon Polly relies on a web browser panel for call management, posing certain limitations.
To get to the solution, there are many steps to go through, such as setting up AWS ( /products/amazon-aws-reviews ), which is a lot of hops. I would like it to be more user-friendly. The interface and accessibility could be improved.
When you put more tags inside Amazon Polly to define break time and instruct the speech to be conversational, sometimes it gives you an error.
The price could be better. I wish it weren't so expensive to do because it's really cool. I would love to see them have lexicon packages of them like, this is for lawyers, this is for accountants, and it's going to have a lot of things in it. I also think they could do a better job at showing use cases other than telemarketing or contact center stuff like bots that are very commercial. I know that's where the money is, but it's such a huge hole that's missing for people with disabilities that are even worse than mine. Some people cannot see or hear at all, but they're not just cognitively impaired.