We compared Google Cloud Speech-to-Text and Microsoft Azure Speech Service based on our user's reviews in several parameters.
Google Cloud Speech-to-Text users appreciate its accuracy, speed, and cost-effectiveness. The service offers reliable transcription and efficient language processing, with excellent customer support. Areas for improvement include accuracy in recognizing accents and phrases. On the other hand, Microsoft Azure Speech Service is praised for its integration, accurate transcription, and text-to-speech quality. Users suggest enhancements in accuracy, language support, and pricing model flexibility. Customer service is highly rated, with efficient support and knowledgeable staff. Deployment timeframes vary for both services.
Features: Google Cloud Speech-to-Text stands out for its accuracy, fast processing speed, and ability to handle multiple languages and accents with high precision. On the other hand, Microsoft Azure Speech Service excels in accurate speech recognition, high-quality text-to-speech conversion, and seamless integration with other Azure services. The text-to-speech functionality of Azure Speech Service is highly praised for its natural and human-like output. This makes Google Cloud Speech-to-Text valuable for transcription and voice recognition, while Microsoft Azure Speech Service is valuable for a wide range of applications and industries due to its integration capabilities.
Pricing and ROI: The setup cost for Google Cloud Speech-to-Text is highly regarded, with users finding it straightforward and easy to navigate. In comparison, Microsoft Azure Speech Service is also described as hassle-free, with users finding the setup cost to be reasonable. Licensing for both products is considered flexible and suitable for users' specific needs., Google Cloud Speech-to-Text offers impressive ROI with increased efficiency, time savings, accuracy, speed, productivity, customer satisfaction, and cost-effectiveness. Microsoft Azure Speech Service provides improved efficiency, increased productivity, cost savings, enhanced customer experience, seamless integration, accurate transcription, and effective voice recognition.
Room for Improvement: Google Cloud Speech-to-Text could improve accuracy, recognition of specific phrases and accents, handling of background noise, audio level adjustment, expanded language support, and integration with other Google services. On the other hand, Microsoft Azure Speech Service needs better comprehension of complex phrases, better support in non-English languages, added functionality for real-time analysis, and a more flexible pricing model.
Deployment and customer support: The user reviews for Google Cloud Speech-to-Text mention varying timeframes for deployment and setup, with some users mentioning three months for deployment and an additional week for setup. In comparison, the reviews for Microsoft Azure Speech Service mention both deployment and setup phases taking around a week, although some users reported longer deployment periods of several months., Google Cloud Speech-to-Text's customer service stands out for its prompt, reliable, and professional assistance. Microsoft Azure Speech Service also offers responsive and knowledgeable support, ensuring users receive effective guidance and assistance promptly.
The summary above is based on 4 interviews we conducted recently with Google Cloud Speech-to-Text and Microsoft Azure Speech Service users. To access the review's full transcripts, download our report.
"Google Cloud Speech-to-Text helps to keep my team more productive."
"We've found the solution scales well."
"You could dictate a bunch of stuff, and then you can get ChatGPT or something to clean it up."
"Useful text-to-speech and speech-to-text features."
"The multilanguage support for the chatbot needs to be better."
"The one thing that I find is when I often use specialized terms, and the solution doesn't know them."
"Google Cloud Speech-to-Text's trial experience could be improved by adding some extra minutes in the trial version."
"Lacks a voice recording option."
Google Cloud Speech-to-Text is ranked 1st in Speech-To-Text Services with 3 reviews while Microsoft Azure Speech Service is ranked 2nd in Speech-To-Text Services with 1 review. Google Cloud Speech-to-Text is rated 8.0, while Microsoft Azure Speech Service is rated 8.0. The top reviewer of Google Cloud Speech-to-Text writes "Though it's a good tool that allows you to dictate and create documents, it fails to detect certain specialized terms ". On the other hand, the top reviewer of Microsoft Azure Speech Service writes "Very useful and helpful text-to-speech and speech-to-text features". Google Cloud Speech-to-Text is most compared with Amazon Transcribe, IBM Watson Speech To Text and AssemblyAI, whereas Microsoft Azure Speech Service is most compared with Amazon Polly, Amazon Transcribe, Google Cloud Text-to-Speech and IBM Watson Speech To Text.
See our list of best Speech-To-Text Services vendors.
We monitor all Speech-To-Text Services reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
