Find out what your peers are saying about Amazon Web Services (AWS), Genesys, Five9 and others in Contact Center Platforms.
Our Amazon Connect professional services offering supports proof of concepts through comprehensive migrations for contact centers and help desks of all sizes. STS’s delivery approach is conducive to multiple build and sustainment models. For example, we can build and operate the solution in your environment; build and operate the solution in STS’s managed services environment; or any combination thereof.
Theta Lake offers comprehensive compliance and security for modern communication tools, ensuring data protection and regulatory adherence.
The platform specializes in capturing, archiving, and supervising digital communications such as video, voice, and chat. With regulators emphasizing transparency, businesses leverage Theta Lake to avoid compliance pitfalls and secure sensitive information. Its interface facilitates seamless workflows, streamlining compliance tasks with advanced AI and machine learning, ensuring precise detection and reporting.
What features distinguish Theta Lake?Theta Lake finds applications in finance and healthcare sectors where it mitigates risk and enhances security through efficient communication oversight. Its adaptability ensures tailored compliance management, meeting the needs of dynamic regulatory landscapes.
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