Find out what your peers are saying about Amazon Web Services (AWS), Genesys, Five9 and others in Contact Center Platforms.
| Product | Market Share (%) |
|---|---|
| Amazon Connect Implementation Services For Federal Agencies | 0.8% |
| Genesys Cloud CX | 13.7% |
| Amazon Connect | 13.2% |
| Other | 72.3% |
| Product | Market Share (%) |
|---|---|
| AWS Security and Control framework | 0.1% |
| Strider Defend | 1.0% |
| Stardog Enterprise Knowledge Graph Platform | 1.0% |
| Other | 97.9% |
Our Amazon Connect professional services offering supports proof of concepts through comprehensive migrations for contact centers and help desks of all sizes. STS’s delivery approach is conducive to multiple build and sustainment models. For example, we can build and operate the solution in your environment; build and operate the solution in STS’s managed services environment; or any combination thereof.
Cloudscaler will implement default controls covering all tenants with bespoke controls where required.
We monitor all Contact Center Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
