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Amazon Comprehend vs SAP Predictive Analytics comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon Comprehend
Ranking in Data Science Platforms
20th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
SAP Predictive Analytics
Ranking in Data Science Platforms
27th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Data Science Platforms category, the mindshare of Amazon Comprehend is 0.6%, up from 0.5% compared to the previous year. The mindshare of SAP Predictive Analytics is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Science Platforms Market Share Distribution
ProductMarket Share (%)
Amazon Comprehend0.6%
SAP Predictive Analytics0.9%
Other98.5%
Data Science Platforms
 

Featured Reviews

Ashish Lata - PeerSpot reviewer
Professional Freelancer at Open for all
Integration with automation tools enhances customer sentiment analysis
Comprehend is a useful service for sentiment analysis as it analyzes customer transcripts to evaluate interactions between customers and agents. It provides scores indicating whether sentiments are positive, negative, or neutral. The integration with AWS services like DynamoDB and Lambda facilitates automated analysis, contributing to more informed assessments of customer interactions.
AR
Senior Practice Manager - Head of SAP at a tech consulting company with 201-500 employees
Easy to implement, good data forecasting and reporting
This solution works for acquired data but not live, real-time data. If we connect it to a live backend system then we cannot perform predictive analytics on top of that. We have to first upload data to the cloud, manage the staging environment, and then perform the analysis. In the next release of this solution, I would like to see more automation in generating the models. The system can suggest the dimensions and measures that should be used, and pre-populate some of the information based on that. Power users would not have as much need for this, but this type of automation would be very helpful for business end-users.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I am totally happy with AWS support, as they provide excellent solutions."
"Amazon Comprehend works with a large pool of doctors. They're building the product based on working with domain experts."
"The most valuable features are the analytics and reporting."
"I think the features of the actual ability to forecast and pull trends and correlations has been really good."
 

Cons

"There is room for improvement in terms of accuracy. For example, when a sentence expresses a negative sentiment, such as 'I want to cancel my credit card,' it is crucial for the system to accurately identify it as negative."
"It is a bit complex to scale. It is still evolving as a product."
"This solution works for acquired data but not live, real-time data."
 

Pricing and Cost Advice

Information not available
"A free trial version is available for testing out this solution."
"The pricing is reasonable"
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Questions from the Community

What needs improvement with Amazon Comprehend?
Regarding improvements, I would focus on accuracy. For example, if a customer says, 'I want to cancel my credit card,' it should clearly be identified as a negative sentiment. Improving accuracy in...
What is your primary use case for Amazon Comprehend?
I have used Amazon Comprehend primarily for sentiment analysis in my project. I analyze customer transcripts to determine if they are satisfied with the agents they interact with. I store the trans...
What advice do you have for others considering Amazon Comprehend?
I would rate Amazon Comprehend an eight out of ten because there is always room for improvement, especially in terms of accuracy. For those new to Comprehend, understanding its usage and reviewing ...
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Also Known As

No data available
SAP BusinessObjects Predictive Analytics, BusinessObjects Predictive Analytics, BOPA
 

Overview

 

Sample Customers

LexisNexis, Vibes, FINRA, VidMob
mBank
Find out what your peers are saying about Amazon Comprehend vs. SAP Predictive Analytics and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.