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Amazon Comprehend vs Azure Databricks comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon Comprehend
Ranking in Data Science Platforms
20th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Azure Databricks
Ranking in Data Science Platforms
14th
Average Rating
7.8
Reviews Sentiment
4.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Ashish Lata - PeerSpot reviewer
Professional Freelancer at Open for all
Integration with automation tools enhances customer sentiment analysis
Comprehend is a useful service for sentiment analysis as it analyzes customer transcripts to evaluate interactions between customers and agents. It provides scores indicating whether sentiments are positive, negative, or neutral. The integration with AWS services like DynamoDB and Lambda facilitates automated analysis, contributing to more informed assessments of customer interactions.
SK
Sr. Technical Specialist at Softcell Technologies Limited
Data pipelines have accelerated and support reliable analytics collaboration across teams
From our experience, Azure Databricks could be improved with simpler cluster management and more predictable cost visibility and enhanced native monitoring for large enterprise environments. We would also like richer governance features, better debugging for distributed Spark jobs, and more granular controls for workload optimization over and across multiple teams, which we have at multiple customer environments and within our organization. In day-to-day operations, troubleshooting failed Spark jobs can still be time-consuming, especially in complex distributed workloads. We would like clearer root cause diagnostics and more actionable performance recommendations within Azure Databricks. Better cost optimization insights at the job and cluster level would also help us manage large multiple team environments more efficiently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I am totally happy with AWS support, as they provide excellent solutions."
"Amazon Comprehend works with a large pool of doctors. They're building the product based on working with domain experts."
"The best features in Azure Databricks for me are that it's easy to use, flexible, and has fast processing, and you can use multiple data types."
"Azure Databricks has significantly improved our ability to process data and large data sets, and deliver analytics projects faster for our customers."
"My pipelines are now significantly faster compared to older ETL tools, as what used to take over 12 to 14 hours to process 2 GB of source data in Synapse Analytics now completes within 5 hours using the Azure Databricks framework for the transformation part, illustrating a substantial improvement in performance."
"The concept of Azure Databricks is a very good one, especially for the data products concept and idea."
"Regarding the learning curve, it is a good technology; it is the first time I am working on a cloud platform, and before that, I have not worked on any data engineering tool that is on cloud, so it is good learning."
"Azure Databricks gives the capability to handle a lot of big data use cases and machine learning use cases, but machine learning use cases need quite a lot of compute power, and that is where the cost spikes up."
 

Cons

"There is room for improvement in terms of accuracy. For example, when a sentence expresses a negative sentiment, such as 'I want to cancel my credit card,' it is crucial for the system to accurately identify it as negative."
"It is a bit complex to scale. It is still evolving as a product."
"The only concern is perhaps related to the pricing and cost that Azure Databricks incurs."
"From our experience, Azure Databricks could be improved with simpler cluster management and more predictable cost visibility and enhanced native monitoring for large enterprise environments."
"I have given the product a rating of six out of ten just because I do not use all of the functionalities, and I see some direction for improvement as well; also, every product has something to improve, and I have not used many features in this product."
"Lower pricing is currently my only focus and I'm still exploring Azure Databricks, so it's too early to say something, but overall, I'm saying that it is the future."
"The biggest friction point I have experienced with Azure Databricks is its cost-effectiveness; for projects with less data volume, it is advisable to use Azure Fabric services instead, as Azure Databricks may not be suitable for low volume processing."
"At this point, I cannot comment on the cost being ideal; it is on the higher side, but in the cloud-based environment, compared to on-premise, it could be far lesser in cost."
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise2
 

Questions from the Community

What needs improvement with Amazon Comprehend?
Regarding improvements, I would focus on accuracy. For example, if a customer says, 'I want to cancel my credit card,' it should clearly be identified as a negative sentiment. Improving accuracy in...
What is your primary use case for Amazon Comprehend?
I have used Amazon Comprehend primarily for sentiment analysis in my project. I analyze customer transcripts to determine if they are satisfied with the agents they interact with. I store the trans...
What advice do you have for others considering Amazon Comprehend?
I would rate Amazon Comprehend an eight out of ten because there is always room for improvement, especially in terms of accuracy. For those new to Comprehend, understanding its usage and reviewing ...
What is your experience regarding pricing and costs for Azure Databricks?
Regarding the licensing cost of Azure Databricks, it has evolved quite a lot. The compute is the biggest cost, as with any other big data solutions. The storage cost is almost minimal or negligible...
What needs improvement with Azure Databricks?
From our experience, Azure Databricks could be improved with simpler cluster management and more predictable cost visibility and enhanced native monitoring for large enterprise environments. We wou...
What is your primary use case for Azure Databricks?
Azure Databricks is our primary platform for building scalable data engineering and analytics pipelines for enterprise customers. We use it to inject, transform, and process large volumes of struct...
 

Overview

 

Sample Customers

LexisNexis, Vibes, FINRA, VidMob
Information Not Available
Find out what your peers are saying about Amazon Comprehend vs. Azure Databricks and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.