Amazon AWS vs SAP Commerce Cloud comparison

The compared Amazon Web Services (AWS) and SAP solutions aren't in the same category. Amazon Web Services (AWS) is ranked #2 in ISI , with an average rating of 8.2, and holds a 16.6% mindshare in the category. SAP is ranked #4 in P , with an average rating of 7.0, and holds a 10.7% mindshare. Additionally, 93% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 73% of SAP users who would recommend it.

Amazon AWS

Read 257 Amazon AWS reviews

17,217 Views
10,158 Comparison Views

93% willing to recommend

SAP Commerce Cloud

Read 19 SAP Commerce Cloud reviews

2,408 Views
2,119 Comparison Views

73% willing to recommend

Amazon AWS

SAP Commerce Cloud

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Executive SummaryUpdated on Oct 28, 2025

Amazon AWS and SAP Commerce Cloud compete in the cloud and e-commerce spaces, respectively. AWS has the advantage in infrastructure scale and versatility, while SAP Commerce Cloud excels in specific e-commerce features.

Features: AWS offers a robust cloud infrastructure with scalable, stable solutions, cutting-edge features, and global virtualization. It integrates well with various services and provides comprehensive technical support. SAP Commerce Cloud is strong in e-commerce, offering comprehensive catalog management, powerful promotional tools, and seamless integration with the SAP ecosystem.

Room for Improvement: AWS users desire more transparent pricing, faster customer service response times, and improved integration features. There is a need for a user-friendly interface and simplified cost management. SAP Commerce Cloud could enhance technology adoption, flexibility, and integration tools. AWS should address customer service and hidden costs, while SAP Commerce Cloud could modernize its technology stack for better integration.

Ease of Deployment and Customer Service: AWS offers straightforward deployment options with public, hybrid, and private cloud models. It is easy to use and features a scalable architecture. However, improved response times for customer support would be beneficial. SAP Commerce Cloud integrates strongly within the SAP suite, but its deployment may be more challenging than AWS, which offers more seamless options. AWS customer service is a noted strength, despite needing improvements in some areas.

Pricing and ROI: AWS uses a pay-as-you-go model that provides flexibility and scalability, though the pricing structure can be complex with potential hidden costs. The ROI is generally positive due to efficiency and cost-saving benefits, albeit with potentially high initial costs relative to usage. SAP Commerce Cloud's premium pricing targets larger enterprises leveraging its robust features for justifiable ROI, though it may be less appealing to smaller businesses due to higher costs compared to competitors.

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Amazon AWS

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

257

Ranking in other categories

Infrastructure as a Service Clouds (IaaS) (2nd), PaaS Clouds (2nd)

SAP Commerce Cloud

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

eCommerce Platforms (4th)

Mindshare comparison

Amazon AWS and SAP Commerce Cloud aren’t in the same category and serve different purposes. Amazon AWS is designed for Infrastructure as a Service Clouds (IaaS) and holds a mindshare of 16.6%, down 19.0% compared to last year.
SAP Commerce Cloud, on the other hand, focuses on eCommerce Platforms, holds 10.7% mindshare, down 16.9% since last year.

Infrastructure as a Service Clouds (IaaS) Market Share Distribution
Product	Market Share (%)
Amazon AWS	16.6%
Microsoft Azure	14.9%
Alibaba Cloud	11.9%
Other	56.6%

Infrastructure as a Service Clouds (IaaS)

eCommerce Platforms Market Share Distribution
Product	Market Share (%)
SAP Commerce Cloud	10.7%
Adobe Commerce	12.3%
Salesforce Commerce Cloud	11.7%
Other	65.3%

eCommerce Platforms

Featured Reviews

Asif Meem

Senior Machine Learning Engineer at sportsbet

Managed cloud services have helped accelerate experiments with flexible configuration options

Sometimes the costs associated with spinning up a service, especially managed services, have implications. For example, if I create a Glue job, that will create S3 buckets and other resources that have cost implications, but once I clean up a Glue job, it does not delete the other accessory resources. Sometimes, I have to go hunting for what resources Amazon AWS might have provisioned and how it is costing behind the scenes. It can be complex depending on your level of expertise. It is not as easy to get started, especially when it comes to secure practices. Amazon AWS is more hands-on than other platforms.

Read full review

Saleem Shar

Managing Consultant at Systems Limited

Easy to set up, and extremely scalable, but is expensive

The solution is complex due to the rapid development of new features in SAP Commerce, which requires the changing of older technologies and migration to new ones. This makes the process quite complex, especially when migrating from one version to another. For example, I have been using SAP Commerce versions 18 and 19.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I am impressed with the solution's EC2 EKS."

"One of the features offered is scalability on demand."

"Technical support is quite helpful."

"It has a lot of new features that make our lives easier in terms of what we want it to do in the house."

"The most valuable features of Amazon AWS are ease of use, deployment, and short lead time. If you are using an on-premise solution, you need to wait for the hardware, and nowadays it is very difficult, the lead time becomes very long. We propose to our customers to use Amazon AWS because it is very easy, no need to wait for hardware delivery."

"This solution is stable and reliable."

"There is less work for the DBAs. Everything is handled in AWS itself."

"The main reason why we use EC2 is because we are not dependent on maintaining the hardware inside our premises. Also, we have full control over the infrastructure, and we can modify it as per our own requirements."

More Amazon AWS pros

"SAP Hybris Commerce is a very advanced e-commerce platform compared to other platforms such as WebSphere Commerce, Oracle Commerce, and others."

"It's the best tool on the market and is a complete e-commerce system for product management. For instance, if the customer has a log enterprise level product, they can manage it here."

"Its dashboards, business features, and user-friendliness of a lot of business interfaces are valuable. We work on B2B projects, and it is the most efficient software solution for B2B. The B2B accelerator is very much appreciated by our customers because it has some use cases that are ready for production. For some projects, we proposed the SAP Hybris solution because it was sufficient for use cases related to product management and data quality. With other e-commerce platforms, we would have needed integration with another product information management software."

"We like that this solution gives our B2B clients a lot of functionality straight 'out of the box', meaning that they don't need to carry out a lot of configuration to be able to use it."

"The user interface can be customized."

"If you have a client and they want to have an e-commerce project that is based on solid principles, you don't need too much time to develop it."

"The simple steps for configuring your checkout processes, as well as the promotional engine, are the most valuable features of this solution."

"Hybris offers a platform designed for speed."

More SAP Commerce Cloud pros

Cons

"We have a very good approach internally with what we have developed. It involved overcoming some hurdles regarding the single point of truth or single point of configuration, which is sometimes not that easy for AWS. There are dashboards and you have your web service, but bringing all these together and orchestrating is sometimes quite difficult."

"The invoicing procedure of Amazon AWS needs to be improved. It can be difficult to manage."

"Some services that are not used often have poor quality and need to be improved."

"Many of our clients prefer in-house cloud rather than the application data sitting in the infrastructure owned and managed by Amazon."

"There was some new learning in terms of IOPS on the EBS storage. The concept of burstable IOPS was new and we did have a few outages when we ran out of IOPS."

"They currently have fewer regions in Asia, especially in India, China, and other places. They can maybe put more data centers in this region."

"Like anything, Amazon AWS has room for improvement, but it's not bad."

"I would like to receive some alerts when my consumption is getting out of the normal range."

More Amazon AWS cons

"The support team should improve the response time."

"The solution is complex due to the rapid development of new features in SAP Commerce, which requires the changing of older technologies and migration to new ones."

"They could include additional types of payment implementations. Right now they are just providing CyberSourse."

"The WCS management or content management is not that great."

"In terms of what could be improved, I would say the product search. There will be multiple criteria to search products and there will be a number of products in different categories. The question is how soon can I find the product which I'm looking for. The search can be improved."

"It is very expensive to implement, which is why many companies who can't afford would normally move to Salesforce or Magento."

"SAP Commerce needs to have a credit limit like Salesforce. Currently, we have to do the coding and customization and then showcase it to the user."

"The stack needs to be improved; they need to start using more new technologies."

More SAP Commerce Cloud cons

Pricing and Cost Advice

"The solution is on a pay-as-use pricing model. The price of the solution could always be better but it is priced competitively."

"Its price should be lower. Currently, the price is the same if you are working in-house or in production. If you have to do internal testing or you are checking if things are working in-house, you need to pay for that, and the price is the same. The price for in-house usage should be different from production usage."

"I find that Amazon AWS is expensive."

"Monthly licensing fee."

"AWS is not an expensive product."

"Amazon AWS is really cost-effective."

"One of the best thing in Amazon AWS is you are billed for the service you use."

"It is quite expensive in my very personal opinion. Going on-prem in a data center is, for sure, not as expensive as going to AWS, but when it comes to a point where you are raising and growing, it simply makes a lot of sense to stay in AWS. It is awesome in that way. I am not aware of any extra costs."

More Amazon AWS pricing and cost advice

"I don't know the cost, but it can be expensive."

"The product is expensive. I would rate its price a seven out of ten. The solution's licensing is yearly."

"SAP Hybris is expensive, which is why only the large clients use it. At the same time, I think that the return on investment warrants it."

"The solution is expensive."

"The price is too high."

"The solution is very expensive in Turkey."

"This is an expensive solution."

"The price is quite high."

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Comparison Review

it_user8586

Engineer at a tech consulting company with 51-200 employees

Aug 14, 2013

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

11%

Manufacturing Company

10%

University

Computer Software Company

15%

Manufacturing Company

14%

Retailer

Media Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	131
Midsize Enterprise	48
Large Enterprise	112

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	2
Large Enterprise	10

Questions from the Community

How does OpenShift compare with Amazon AWS?

Open Shift makes managing infrastructure easy because of self-healing and automatic scaling. There is also a wonderful dashboard mechanism to alert us in case the application is over-committing or ...

See all answers

How is SAP Cloud Platform different than Amazon AWS?

How is SAP Cloud Platform different than Amazon AWS? Amazon AWS offers options both in terms of upgrading and expanding capabilities as well as acquiring greater storage space. These upgrades can ...

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Looking to compare Google Firebase, Amazon AWS, and Microsoft Azure

We like Google Firebase hosting and authentication and also the excellent cloud functionality. Our team found the flexibility of handling and dealing with the database through EDL to be very useful...

See all answers

What do you like most about SAP Hybris Commerce?

The user interface can be customized.

See all answers

What needs improvement with SAP Hybris Commerce?

The main issue for improvement with SAP Commerce Cloud is the UX/UI and the fact that it's difficult to change it because of technical constraints, which makes it insufficient as it currently exist...

See all answers

What is your primary use case for SAP Hybris Commerce?

My main use case is B2B commerce where we work on design improvement and new functionalities that the platform doesn't have out of the box.

See all answers

Comparisons

Akamai Connected Cloud (Linode) vs Amazon AWS

Compared 24% of the time

Microsoft Azure vs Amazon AWS

Compared 9% of the time

Alibaba Cloud vs Amazon AWS

Compared 8% of the time

SAP Cloud Platform vs Amazon AWS

Compared 7% of the time

Red Hat OpenShift vs Amazon AWS

Compared 5% of the time

More Amazon AWS Competitors

Salesforce Commerce Cloud vs SAP Commerce Cloud

Compared 19% of the time

Adobe Commerce vs SAP Commerce Cloud

Compared 15% of the time

Shopify vs SAP Commerce Cloud

Compared 11% of the time

HCL Digital Commerce vs SAP Commerce Cloud

Compared 8% of the time

Oracle Commerce Cloud vs SAP Commerce Cloud

Compared 7% of the time

More SAP Commerce Cloud Competitors

Product Reports

Buyer's Guide

Amazon AWS

October 2025

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Buyer's Guide

SAP Commerce Cloud

October 2025

Download SAP Commerce Cloud product report

Also Known As

Amazon Web Services, AWS

SAP Hybris Commerce, Hybris, SAP Hybris on AWS

Overview

Amazon Web Services (AWS) is an adopted cloud platform that offers more than 200 fully featured services from data centers located across the globe. This is a scalable, low-cost infrastructure platform in the cloud that is utilized by thousands of businesses of different sizes around the world. The product offers a wide variety of solutions for its customers, which allows them to launch applications regardless of their industry.

The most common use cases for AWS are:

Application hosting: Clients can take advantage of on-demand infrastructure to power their applications. The product supports multiple types of apps, varying from hosted internal applications to software as a service (SaaS) offerings.
Websites: With AWS, clients can satisfy their web hosting needs through a scalable platform for their websites.
Backup and storage: AWS offers reliable data storage services, which allow clients to store their data and build dependable backups for all of their valuable information.
Enterprise IT: The product allows companies to host internal- or external-facing IT applications in a highly secure environment.
Content delivery: Users who want to distribute content to end users worldwide can do so quickly and easily through the high data transfer speeds of this solution.
Databases: AWS offers a variety of database solutions, which include hosted enterprise database software as well as non-relational database solutions.

Amazon AWS supports a global cloud infrastructure with AWS Region and Availability Zone models, which contribute to the high availability of enterprise applications running on the solution. Amazon AWS has an extensive array of products that serve different purposes, including:

Analytics
Application integration
Blockchain
Business applications
Cloud financial management
Compute
Contact center
Containers
Database
Developer tools
End-user computing
Front-end web and mobile
Games
Internet of Things (IoT)
Machine learning
Management and governance
Quantum technologies
Robotics
Satellite
Security, identity and compliance, and others

The products and services that Amazon AWS delivers to these sectors provide a large computing capacity which is quicker and cheaper compared to building a physical server farm. Among the most popular services are Amazon Elastic Compute Cloud, also known as "EC2," and Amazon Simple Storage Service, also known as "S3."

Amazon AWS Features

The wide array of products that Amazon AWS offers consist of different functions that utilize cloud computing across different sectors. The features of this solution can be categorized in the following ways:

Data and relationship management: With Amazon AWS, companies can manage multiple hierarchies of directory data, they can define attributes for objects and relationships, set custom inheritance rules for directories, and create multiple schemas.
Schema management: This group of features allows users to extend their directory schema according to their needs. They can extend it through multiple applications that share a single directory while avoiding duplication of data.
Fully managed infrastructure: This feature decreases time and costs for administrative tasks for companies regarding scaling infrastructure and managing servers.
Searching feature: The Cloud Directory feature of AWS offers built-in search capabilities which can cover sets of highly connected data and eliminate the need of creating nested queries.
Built-in data encryption: Users can benefit from high levels of protection of their data with AWS's products. The data in the cloud is automatically encrypted at rest and in transit through 256-bit encryption keys, managed by AWS Key Management Service (KMS).
Object policies: This feature allows Amazon AWS users to organize objects in different hierarchies by providing a framework for applications to evaluate policy assignments.

Amazon AWS Benefits

This product delivers various benefits across all industries that utilize its services. The greatest advantages of using Amazon AWS include:

High product functionality is supported by machine learning, artificial intelligence (AI), IoT, data lakes, and analytics.
The solution has a high level of security, which is backed by a deep set ofmore than 100 cloud security tools.
Amazon AWS has an easy-to-use interface that makes it possible for clients to host applications.
The product is very flexible in terms of which operating system, programming language, web app platform, and database clients can use.
AWS is a scalable and highly secure global computing infrastructure, supported by the reliability of Amazon.com.
Clients can utilize the Auto Scaling and Elastic Load Balancing tools to personally scale up or down applications, depending on their demand.
Users can choose from an array of payment options, including paying for only the services they need, as well as a free trial to select the ones most useful for them.

Reviews from Real Users

Greg G., a chief executive officer at a tech services company, ranks Amazon AWS highly, as he states that the solution is flexible, scales well, and offers good stability.

A technology manager technology at a computer software company values Amazon AWS because it is extremely cost-efficient, easy to upgrade and expand storage with greatly improved interfaces.

Amazon Web Services (AWS)

SAP Commerce Cloud offers a robust platform for multi-channel e-commerce operations, providing seamless integration and customization for both B2B and B2C clients, supporting multinational enterprises with multiple storefronts.

SAP Commerce Cloud enables efficient e-commerce processes with features like a comprehensive promotion engine, support for multi-currency operations, and seamless ERP and CRM integration. Its user-friendly interface and dashboards enhance efficiency, while the platform's ability to support fast deployment and customization meets the dynamic needs of global businesses. Despite its strong capabilities, users indicate areas for improvement, such as smoother cloud transitions, more microservices support, better UI/UX, and integration with SAP. Pricing and the complexity of the customization process are additional considerations, with a need for improved payment options and multi-browser compatibility.

What are the key features of SAP Commerce Cloud?

Multi-channel Integration: Seamless operations across different platforms.
Promotion Engine: Comprehensive tools for targeted promotions.
B2B and B2C Support: Facilitates varied business models.
Checkout and Payment Simplification: Streamlined for efficiency.
ERP and CRM Integration: Enhances business operations.

What ROI and benefits should be expected from SAP Commerce Cloud?

Agility and Customization: Rapid setup and tailored solutions.
International Operations: Supports global business needs.
User Efficiency: Enhanced performance with intuitive dashboards.
Seamless Transactions: Improved checkout experiences.

Industries leverage SAP Commerce Cloud for e-commerce enhancement, specifically utilizing it for streamlined product content management and integrating enhanced front-end interfaces like Angular. Hosting options on AWS or internally provide deployment flexibility. Agencies and freelancers collaborate with diverse clients, supplementing customer experience monitoring and web application integrations.

SAP

Sample Customers

Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.

NHS 24

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