


Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Red Hat and others in PaaS Clouds.
Instead of purchasing and managing a physical server, a company can host an application on Microsoft Azure and pay only for consumed resources, reducing infrastructure and operational costs.
The value for money is good, and Microsoft Azure has positively impacted our operational costs.
When we use Microsoft Azure, it provides enhanced security from our perspective, though I am not certain about the financial return on investment or benefits for our users as I do not have that information.
Top management buy-in is crucial, and conducting an ROI analysis is essential before adoption to ensure the investment aligns with value.
Orders are managed online, integrated with S/4HANA, reducing chances of fraud or communication errors in processes like purchase orders and sales.
In the last three to four years, whatever we have invested, we have received two to three times back from our investment.
Reaching out to them and talking is different from receiving a complete solution to your problem.
We have a direct line to Amazon AWS, with premium support and AWS members located within the company.
Amazon AWS has good technical engineers available, making their customer service reliable.
Microsoft needs to engage L3 and L2 in support when specified in service tickets.
We eventually get the resolution we seek.
I would rate their technical support a ten because we have various support channels available.
The availability of knowledgeable support to the implementation partners and the customers could be better.
I rate the technical support as ten out of ten because there is often a need for continuous technical support.
Regarding support, whenever we are creating a ticket for any problem, we want the solution immediately at the earliest.
The scalability of Amazon AWS is excellent.
Amazon AWS provides strong scalability features, but the scaling process could be made more straightforward.
When setting up resources, the maximum limit can go high or low, at which time instances are increased, which helps maintain latency standards.
Microsoft Azure is not just one product; it is a platform with multiple products within Microsoft Azure, and I would say it is scalable and would rate it a nine.
The scalability of Microsoft Azure is excellent for growth and adaptation, depending on company requirements.
It has different kinds of designs that allow for management and deployment in multi-zones, offering both scalable and non-scalable options.
On a scale of one to ten, I'd rate its scalability at nine and a half to ten.
SAP Cloud Platform is most suitable for various business needs, allowing easy expansion.
If I am spinning up any managed service from the console, sometimes it fails to start up, and there will be no information about why it failed.
We noticed a few critical servers went down due to a Microsoft Azure-end hardware issue.
We are now migrating clients without the zoning into mandatory multi-zone deployments, so if one zone goes down, their application and database remain live.
Microsoft Azure is quite stable, but recent outages and security issues have slightly decreased my confidence.
If the databases are accurately managed, the solutions and processes are performed quickly and efficiently.
Earlier, we had individual applications, but now everything is migrated to SAP, and it's all on a single platform, making it easier for management to make timely decisions.
SAP Cloud Platform is pretty stable, although there are occasional rare glitches.
Amazon AWS could improve its user interface to make it more user-friendly, especially for people who are not highly technical.
When using scripts for APIs to fetch data, they don't match the data exactly with the request.
If I create a Glue job, that will create S3 buckets and other resources that have cost implications, but once I clean up a Glue job, it does not delete the other accessory resources.
Recent outages and security issues are also a concern, causing a decrease in confidence, especially when partnering with third-party companies.
The administrative side is suitable for technical people, but our finance and HR super users find it less user-friendly, as they prefer drag-and-drop features to build their own solutions without contacting IT.
There is still room for improvement in terms of pricing.
Allowing more third-party applications to be integrated into the cloud platform would make it easier for customers to adopt SAP Cloud Platform.
SAP Cloud Platform should improve on integrating third-party applications with S/4HANA.
In 2024, we will have migrated to S/4HANA through RISE with SAP.
After three to four years, if you are not managing it correctly, you will be paying more than an on-premise solution, which applies to all cloud providers, so you must regularly maintain and manage for efficiency.
Currently, Amazon AWS is known to be on the higher price range because popular and in-demand services often come at a premium.
Microsoft solutions might be cheaper than some services like AWS, but some solutions may be more expensive depending on the services compared.
Copilot is expensive based on recent pricing for our POC.
They have discounts and also provide promotions for a three-year reservation which comes with significant discounts on the infrastructure part.
SAP is competitive compared to other enterprise solutions like Oracle, though not necessarily cheap.
The cost for SAP Cloud Platform is high as the server is expensive.
Whatever we want to purchase, it is in lakhs of rupees or crores only.
Amazon AWS provides IAM features for user access management as well as KMS through key management service with private and public key encryption methodology.
Amazon AWS offers flexibility and scalability.
One aspect I appreciate in Amazon AWS is their support team, which is excellent.
Power BI, another feature of Azure, is extremely elegant and has robust features that support forecasting using R and Python.
If Microsoft gives a report, such as a server performance report in a detailed way, which shows what is consuming more CPU, memory, and disk IO, and network utilization during a particular time, it would be helpful to visualize that information.
What is very interesting in terms of scalability is the automatic possibilities to provision some new machines to be able to absorb the number of users we have in the system.
The main benefits of the SAP Cloud Platform for us are that earlier we had the primary data center at our place, but now we have shifted to the cloud.
It converts CapEx into OPEX due to its SaaS model.
The most proficient feature of SAP Cloud Platform is integration for data services linked with Fiori apps.
| Product | Mindshare (%) |
|---|---|
| Microsoft Azure | 12.9% |
| Amazon AWS | 13.5% |
| SAP Business Technology Platform | 5.3% |
| Other | 68.3% |


| Company Size | Count |
|---|---|
| Small Business | 132 |
| Midsize Enterprise | 48 |
| Large Enterprise | 118 |
| Company Size | Count |
|---|---|
| Small Business | 141 |
| Midsize Enterprise | 54 |
| Large Enterprise | 153 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 8 |
| Large Enterprise | 27 |
Amazon AWS offers cloud services known for ease of use, scalability, and diverse services such as EC2, S3, and Lambda. Its pay-as-you-go pricing and robust security features make it a preferred choice for businesses managing growing demands efficiently.
Amazon AWS provides a comprehensive ecosystem with services like EC2 for computing, S3 for storage, and Lambda for serverless computing. It emphasizes scalability and quick resource provisioning, allowing businesses to handle IT workloads, host websites, and manage analytics seamlessly. AWS integrates a wide range of services, enhancing flexibility and reliability while offering robust security and automated management to streamline operations.
What are the most important features of Amazon AWS?Amazon AWS is widely implemented across industries for cloud computing, infrastructure hosting, and data storage. Businesses in finance, healthcare, and technology sectors leverage AWS for running applications, hosting analytics databases, and deploying scalable solutions. By utilizing tools like EC2, S3, and Lambda, they ensure flexibility and security in infrastructure management and data applications, meeting diverse operational needs effectively.
Microsoft Azure is a versatile cloud platform known for its scalability, flexibility, and ease of use, offering comprehensive solutions like virtual machines, identity management, and data storage with robust security measures and global data centers.
Azure provides a straightforward setup with dynamic scaling and seamless integration with existing tools. Its robust security, compliance with privacy laws, and global data center presence make it a trusted choice for enterprises. With features supporting DevOps, IoT, AI/ML, and hybrid cloud environments, Azure facilitates efficient cloud migration and modernization, enhancing operational efficiency.
What are some of the key features of Microsoft Azure?Organizations primarily use Azure for infrastructure services, application hosting, and data management across industries such as finance, healthcare, and retail. Resellers deploy cloud services for clients in private, public, and hybrid clouds, supporting enterprise applications and digital transformation projects.
SAP Business Technology Platform is a scalable, cloud-based platform designed for integration and connectivity with diverse systems. Offering web-based and mobile access, it supports real-time data processing and analytics to meet complex business requirements.
SAP Business Technology Platform facilitates seamless data and process integration for businesses transitioning from on-premises to cloud environments. It enables data synchronization between systems like ERP, SuccessFactors, and Salesforce. Supporting enterprise functions such as finance, HR, and procurement, it also enhances cloud migrations and analytics. Known for its scalability, the platform is suitable for hybrid, private, and public cloud deployments, serving needs in marketing, CRM, and custom app development. However, improvements in customization and licensing flexibility are needed, alongside better support for third-party services like GitHub and more transparent pricing.
What are the key features of SAP Business Technology Platform?SAP Business Technology Platform is employed across industries for efficient data integration and cloud migration. It aids in synchronizing data among systems such as ERP and Salesforce while supporting finance, HR, and other enterprise operations. Industries leverage it for CRM solutions, marketing strategies, and mobile services, utilizing cloud capabilities to improve scalability and integration.