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Akamai Enterprise Application Access vs Zscaler Internet Access comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
23
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (6th)
Akamai Enterprise Applicati...
Average Rating
9.0
Reviews Sentiment
7.5
Number of Reviews
4
Ranking in other categories
Cloud Access Security Brokers (CASB) (15th), Access Management (19th), ZTNA as a Service (20th), Secure Access Service Edge (SASE) (18th)
Zscaler Internet Access
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
60
Ranking in other categories
Secure Web Gateways (SWG) (3rd), Internet Security (2nd)
 

Mindshare comparison

ZTNA as a Service Mindshare Distribution
ProductMindshare (%)
Akamai Enterprise Application Access2.4%
Zscaler Zero Trust Exchange Platform12.3%
Prisma Access by Palo Alto Networks9.9%
Other75.4%
ZTNA as a Service
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Zscaler Internet Access9.7%
Cisco Umbrella9.3%
Prisma Access by Palo Alto Networks7.1%
Other73.9%
Secure Web Gateways (SWG)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
DE
Platform Manager at Globe Telecom
Centralized authentication streamlines global access with single sign-on and auto-scaling for seamless user experience
We use Akamai Enterprise Application Access for centralized authentication for our global customers. It provides a solution for consolidated authentication on our platform. We use the service to manage access for our global consumers, not for remote access for our employees My favorite part of…
VikasTiwari - PeerSpot reviewer
Senior Network Engineer at Anthology
Cloud security has transformed remote access and now supports zero trust for all users
The best features Zscaler Internet Access offers are Secure Web Gateway, URL filtering, SSL inspections, and policy-based access control. I find myself relying on Secure Web Gateway, URL filtering, SSL inspection, and policy-based access control the most because these are the main and top-most features I use regularly. Zscaler Internet Access has all of these types of features for securing all internet access and web inspections, allowing me to control all traffic through these features. Zscaler Internet Access features include a Secure Web Gateway for URL filtering, file type control, and inline SSL inspections. The second feature is a cloud firewall with Layer 3 to Layer 7 filtering control and stateful inspections. No hardware inspection or hardware firewall is required. I can also perform segmentations by users, location, and application. There is a cloud CASB solution available as well. Additionally, there is an advanced threat protection feature with signature-based behavioral detections, inline IPS, and zero-day threat protections. The cloud sandboxing solution scans unknown files and provides machine learning-based verdicts to prevent zero-day malware delivery in my environment. There is also a DNS security feature that provides DNS tunneling detections, malicious domain controls, and faster threat containment at the DNS layer. The data protection feature includes inline DLP and CASB-style cloud app control, data sovereignty enforcement, and browser isolation, which executes risky sites in isolated cloud browsers and prevents endpoint compromises. Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users. It has resulted in a drop in security incidents related to web threats and improved visibility into user activity. An area for improvement includes fine-grained troubleshooting tools, better policy simulations, and optimizations around initial configuration complexity.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"From a corporate perspective, I understand that it's important to keep the company data safe."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"This product is solid, fairly easy to use, and reliable."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"iboss is definitely very good in terms of service."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"The capability of Akamai Enterprise Application Access is what you're looking for, it's giving you the service that you're looking for. It's simple and doesn't use an agent. It uses LCSD responders, and they have a lot of services around the globe. That's the reason that we were very interested in using it because it has a lot of coverage. This is because it's under the GDS umbrella."
"The cost and the capability are great."
"We've had a good ROI from Application Access."
"Application Access's most valuable feature is the accessibility of enterprise tech protection."
"The solution is very convenient and stable because you don't have to worry about attacks to public IPs or public networks."
"My favorite part of the Akamai Enterprise Application Access service is its SSO and auto-scaling capabilities."
"We have seen a lot of traction in the market and a lot of users adopting this solution, and we're able to control or manage all the remote locations from one place."
"Zscaler has helped to reduce the time we spend managing security policies, significantly lowered the number of FTEs needed to manage the environment, and has definitely helped reduce the number of infected devices in our organization by proactively preventing attacks."
"The solution offers a distributed organization to master and to control all of the endpoints."
"This solution helps you establish a secure connection from your laptop to the closest Zscaler point of presence, so you have protection anywhere in the world."
"Basically, the standard traditional model of a firewall becomes obsolete when you implement Zscaler."
"One on the main benefits is protection all time from anywhere."
"Zscaler Internet Access is very scalable, and requests for scalable solutions are met quickly."
"Zscaler has helped protect our employees wherever they are working, by delivering safe web access."
 

Cons

"The reporting feature needs improvement."
"I have heard they are doing DDoS filtering, but I am not certain if they are implementing it correctly."
"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"The dashboards for local use could be better."
"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"It is stable, but due to growth, it can sometimes be less stable than wanted."
"We need another approach to bring the solution to the cloud. In addition to Access Management, we would like to see if we can jump into Directories. I think ADs are going to go away and everything is going to be cloud-based and minimize the use of ADs because of the cost and some other dependencies to the cloud. Every time you buy AD it is more hardware, and everything's changing to software. The network's changing, the applications are changing, and for IT it is hard to keep up with it."
"The technical enablement sessions are quite limited, and Akamai could help by providing more of them."
"The pricing could be lower for Akamai Enterprise Application Access."
"If you provide enterprise services we have to stop telling the customers it's going to be per users or the transactions. That's not good for the customers, it's good for the vendors."
"The solution has two agents so should combine its enterprise application and security access into one agent."
"There are some performance issues when we add on additional controls."
"We'd like to have more plugins and integration."
"The DLP part is quite crucial for this particular region."
"They could provide more time for the onboarding the training of an IT person."
"The pricing is an issue. It is expensive if you have all of your users in the same location. It is expensive compared to other firewalls on the market."
"The price of the solution could be improved."
"Zscale is providing a proxy IP, and most government sites will block traffic from a proxy. Also, we see some performance issues on the cloud side during DC failover."
"Zscaler does not provide dedicated IPs to each customer. Hence, they share a pool of IPs provided by Zscaler. There is a chance of blacklisting these IPs. I also do not like the multi-management portal."
 

Pricing and Cost Advice

"It is expensive compared to one of its competitors."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"The price is great it is all-inclusive, they use an enterprise cost model. That's what we like compared to other users. This is one of the main attractions of Akamai Enterprise Application Access. It's already an enterprise cost model established with us for services."
"The license can be shared based on the number of active users."
"Licensing is based on user count."
"It is a few pounds per user per month."
"The pricing is an issue. It is expensive compared to other firewalls on the market."
"Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
"Zscaler is an expensive solution, but it's worth the price. Their services are unmatched by competitors. Some may come with half the features that Zscaler can offer and be much cheaper. However, they do not have the global coverage that Zscaler has, and they will not provide the same low latencies and the same speeds that Zscaler can."
"It is quite expensive. It does its job, but it is quite expensive for what we need."
"We pay around 6,500 INR per user per year, which is very expensive. I would rate Zscaler's pricing one out of five."
"The price of Zscaler Internet Access should improve, it is expensive."
"It is costlier than other solutions."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Comms Service Provider
8%
Computer Software Company
7%
Manufacturing Company
13%
Financial Services Firm
10%
Comms Service Provider
9%
Healthcare Company
7%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise10
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise39
 

Questions from the Community

What needs improvement with iboss?
I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...
What is your primary use case for iboss?
I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...
What is your experience regarding pricing and costs for iboss?
My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...
What needs improvement with Akamai Enterprise Application Access?
The pricing is a bit expensive for our market. Although it is cheaper compared to alternatives, Akamai Enterprise App...
What is your primary use case for Akamai Enterprise Application Access?
We use Akamai Enterprise Application Access ( /products/akamai-enterprise-application-access-reviews ) for centralize...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
What is your experience regarding pricing and costs for Zscaler Internet Access?
We have not purchased Zscaler Internet Access through the AWS Marketplace; the licensing process was handled separate...
 

Also Known As

iBoss Cloud Platform
Soha
ZIA
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Bugcrowd, InPowered, Spirent Communications
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Zscaler, Cisco, Okta and others in ZTNA as a Service. Updated: August 2026.
913,349 professionals have used our research since 2012.