Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software.
| Product | Mindshare (%) |
|---|---|
| Aisera AI Customer Service | 0.6% |
| ServiceNow | 12.6% |
| JIRA Service Management | 6.3% |
| Other | 80.5% |
| Product | Mindshare (%) |
|---|---|
| Amelia | 2.6% |
| Gong | 15.9% |
| Read AI | 10.2% |
| Other | 71.3% |
End-to-End Enterprise Service Automation
More and more organizations are successfully turning to AI to solve business challenges and create value. Now, Aisera is automating the resolution of service issues to deliver a scalable, personalized, proactive and secure AI Service Experience across enterprise domains. The world’s first AI Service Management (AISM) solution transforms service-oriented groups like IT, HR, facilities, sales, customer service, and operations. Aisera empowers organizations with business uptime, improved productivity, cost reduction, and a consumer-like self-service experience for both employees and customers.
The Most Human AI™ for the Enterprise
As the market-leading Digital Employee and Conversational AI solution, Amelia delivers the best elements of human interaction – conversation, expression, emotion and understanding – to user experiences every day, driving deeper connections and greater business value.
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