ADP Workforce Now vs UKG vs Workday comparison

Read 125 UKG reviews

4,443 Views
1,701 Comparison Views

89% willing to recommend

Read 56 Workday reviews

7,856 Views
5,573 Comparison Views

92% willing to recommend

ADP Workforce Now

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Executive Summary

We performed a comparison between ADP Workforce Now, UKG, and Workday based on real PeerSpot user reviews.

Find out what your peers are saying about Workday, SAP, Oracle and others in Cloud HCM.

To learn more, read our detailed Cloud HCM Report (Updated: June 2025).

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Cloud HCM

June 2025

Helped 858,649 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of June 2025, in the Cloud HCM category, the mindshare of ADP Workforce Now is 1.4%, down from 1.7% compared to the previous year. The mindshare of UKG is 5.5%, up from 5.5% compared to the previous year. The mindshare of Workday is 18.5%, up from 18.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud HCM

Featured Reviews

Vineeth John

Director, People & Culture at a agriculture with 201-500 employees

Custom reporting tool with field grabber, easy modules for recruitment and provides numerous options for integration

The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-party vendor you can integrate that way. But the only issue is that because it's complex, there needs to be some sort of system, at least on the back end, for the admins to understand what leads to what. We expect AI to improve multiple things with HR processes. The most obvious and common one would be the self-service function for employees, like a chatbot to help with FAQs. We are also building an AI tool that can possibly help managers make better talent management decisions. This tool will pull from the performance management tool, the talent profile, and the reports that we generally have to score employees across all different dimensions.

Read full review

Talia Jean Paul

Global HR UKG Specialist at a outsourcing company with 10,001+ employees

Affordable but needs to improve its stability

Our company is testing the UKG Ready Mobile App, but there are some glitches. I feel that in the system when you log on to Kronos, UKG Dimensions, and UKG Workforce Central, we have different modules in different versions. With regards to the newer version, I feel the older version, which was UKG Workforce Central, was more user-friendly for the end user as opposed to the newer version, which looks a bit more complicated. When training someone who wants implementations to be done, it would be easier if you could hover above certain things, and it shows you or tells you exactly what it is. There are certain SAP modules that can be audible. If you click on it if someone is being a bit slow with regards to training, the tool will tell you what needs to be done and what needs not to be done by you, but for us, it is fine because we are in the back end with configuration and the administrators. I am talking about the need for improvements in the tool for the benefit of the end users. The explanation on UKG's community consists of training manuals and some of the other stuff that we use, and we send to our supervisors at the site. With the tool in place, catching onto white-collared employees is quicker. The tool is not quick to catch onto certain blue-collared employees in the plant or supervisors who are actually working with machinery and stuff because they are not as computer-centric as white-collared employees. If I could scan the tool across the globe with our site supervisors, there are a few loopholes in the tool. There are some issues with the tool's stability. For me, I would like someone who is building the system in the back end to know if a front-end user can manipulate the system. I am not going to rate the tool's scalability to be high. I would rate the tool's scalability to be at a mediocre level or at something like 50 percent, so there is a lot of room for improvement.

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Sarvesh Kumar Jha

Senior Technology Consultant at PricewaterhouseCoopers

Easy to use and provides great flexibility and security

Implementing the solution is generally not easy because it depends on our client's landscape. In the last one and a half years, Workday has started a new implementation approach called launch implementation. This approach allows you, as a client organization, to implement Workday in a shorter amount of time, given that you fulfill certain criteria. It depends on the number of subsidiaries and employees you have and their compensation structure. If it's not too complex, Workday provides its clients with this new approach called launch, where they can quickly onboard with the Workday without many complex requirements. The general implementation for Fortune 500 companies is always complex.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature to me is performance management because we just started using that."

"The most interesting feature for me on ADP is the custom reporting tool. It's got something called a field grabber, which makes it so much easier to generate your own custom reports simply by pulling tabs from any feature."

"The most valuable features are the reporting and benefits piece."

"It is a scalable solution."

"In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently."

"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."

"The platform is on a private cloud that is fully secure with no way for hacker penetration."

"The solution's UI is good. Also, it is very easy to use."

"The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed."

"The product's most valuable feature is the ability to establish connectivity between the front and the back end, particularly the single point of data entry, to minimize mistakes."

"The pay policies and approvals are valuable features."

"It is much easier to use and the customer service is better than our previous solution."

"The tool improved employee onboarding efficiency, especially in healthcare, where timely onboarding is crucial. This change directly impacted retention rates positively. It was a massive project that involved various teams working together. It took about a year to revamp the entire process and ensure compliance. However, once implemented, it improved employee satisfaction by saving them two whole days in the onboarding process."

"We use the tool for various functions, including payroll, HR, recruiting, onboarding, and workforce management. We've implemented all these modules across all the clients I've worked with."

"It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want."

More UKG pros

"Workday is highly intuitive from a customer experience perspective. It was effortless for us to understand what to do even though we didn't have any related training. It was easy to use without guidance."

"The most valuable feature is the ease of reporting."

"We use Workday for all our employee-related information. It is a central hub where we can access pay slips, tax-related information, tax automation, and tax rules. Additionally, it manages employee hiring processes and other HR functions. It's a one-stop solution where employees can find everything about their profile, work experience, and associated technologies."

"There is a lot of scope for customization with this solution"

"We use this solution to manage financials, payroll and recruiting."

"The reporting feature is quite easy for a layman to use, and the look and feel of the application is good. Its security is robust. You will never find a use case that cannot be covered."

"It saves a lot of time for onboarding processes."

"Workday is easy to use. Timesheet and resource management are also easy."

More Workday pros

Cons

"The complexity is the key challenge with a tool like ADP ."

"The report functionality is not as good as competitive products."

"The ease of developing and creating reports could definitely use some improvement."

"When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level."

"I would like to see the payroll side improved and there are a few kinks that need to be worked out."

"Its benefits portal could be user-friendly."

"The platform's features need enhancement while being used as a recruiting tool."

"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."

"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."

"The system is slow sometimes."

"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."

"Since UKG is a SaaS software, other parts of the application or add-on solutions are not the best in class or very configurable."

"UKG has complex clock-in and clock-out features. It changes things too often, and it feels like the tool is constantly changing things without testing before implementing changes in production. Additionally, it doesn't communicate these changes very well."

"The tool needs improvement on the configuration side."

More UKG cons

"One potential feature that could be added is the ability to streamline business processes through quick tips and guided tours. This would allow for a smoother and more guided experience for colleagues as they navigate through different processes and steps. It would be similar to a guidance system or a step-by-step tutorial that could be added after the business process to guide users through it."

"The cost of Workday is certainly not inexpensive. It's very pricey."

"The navigation of Workday is good but could be better."

"I would be happy if it was faster. Currently, when I try to navigate within the solution itself, it is a bit slow in terms of the page load time. When I click on something, it usually takes time to load. When you click on different icons or areas on the website, it is slow. Even when you navigate between different models, it is a bit slow. I would like to see a bit faster performance and a better user experience."

"It's possible that the way things are integrated could be improved"

"The expenses and reimbursements module could be improved. Creating expense reports is time consuming and inefficient compared to other expense solutions."

"Setting up reports can be a bit tricky."

"Workday could improve by adding other features, such as messaging to candidates and other recruiting capabilities that other new-age solutions have."

More Workday cons

Pricing and Cost Advice

"I give the pricing a seven out of ten."

"It is expensive."

"I know some of what we're currently paying. Most customers would say it's too high, but I don't have a comparison to know that."

"The solution is expensive."

"The pricing is expensive and I would say it is below average for the value it provides based on the high cost."

"The solution is expensive and everyone complains about the price."

"The pricing depends on the number of licenses we buy."

"The platform is not affordable but also not the most expensive."

"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."

"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."

"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."

"If you're going for the full suite, it can be fairly pricey."

"It is on a yearly basis."

"I need to pay for a license. It is expensive."

"The pricing for this solution is fairly high. It is not affordable for small and mid-sized companies."

"The pricing is good from an HR perspective, although management gets upset after spending $500,000 a year, every year."

"It's very, very expensive."

"I would rate the solution’s pricing a six out of ten."

"It has an annual subscription rate, but I'm not sure how it will work."

"Its price is pretty high. It is more expensive than what is offered by other competitors in the market."

More Workday pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

Financial Services Firm

Computer Software Company

Healthcare Company

Educational Organization

69%

Manufacturing Company

Computer Software Company

Healthcare Company

Educational Organization

12%

Financial Services Firm

Computer Software Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for ADP Workforce Now?

The licensing is on the pricer side, given that there aren't a lot of other tools out there that are applicable, we j...

What needs improvement with ADP Workforce Now?

The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key fe...

What advice do you have for others considering ADP Workforce Now?

Overall, I would rate the solution an eight out of ten. It's got a lot of features. The reason I'm not giving it a fu...

What needs improvement with UKG?

UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market ar...

What is your primary use case for UKG?

I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to trac...

What advice do you have for others considering UKG?

Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use...

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?

Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customizatio...

What do you like most about Workday?

I like its UI and UX. When we were using Oracle or SAP, the UI/UX wasn't very user-friendly for the employees.

What is your experience regarding pricing and costs for Workday?

If you go with the launch implementation approach, the solution is generally not very expensive. If you want to add m...

ADP GlobalView Payroll vs ADP Workforce Now

Comparisons

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Compared 15% of the time

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Compared 12% of the time

Oracle HCM Cloud vs ADP Workforce Now

Compared 7% of the time

Netsuite SuitePeople vs ADP Workforce Now

Compared 7% of the time

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SAP SuccessFactors vs UKG

Compared 16% of the time

SAP HCM vs UKG

Compared 12% of the time

Dayforce HCM vs UKG

Compared 8% of the time

PeopleSoft vs UKG

Compared 7% of the time

BambooHR vs UKG

Compared 3% of the time

More UKG Competitors

SAP SuccessFactors vs Workday

Compared 29% of the time

Oracle HCM Cloud vs Workday

Compared 12% of the time

SAP HCM vs Workday

Compared 10% of the time

PeopleSoft vs Workday

Compared 6% of the time

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Product Reports

Download ADP Workforce Now product report

ADP Workforce Now

April 2025

Download UKG product report

May 2025

Download Workday product report

March 2025

Also Known As

No data available

UKG Pro, UKG Dimensons, UKG Ready

No data available

Overview

ADP Workforce Now is a web-based, complete HR suite that integrates the essential payroll and human resource management procedures into a single database-driven platform. This safe and simple solution gives you everything you need to maximize your workforce and communicate with your staff.

ADP Workforce Now is designed specifically for your company's needs. As a result, the menus and menu selections you see will differ depending on your function and the services your firm uses. As a portal administrator, you customize the site and control what employees can view and do. You can design your site's theme, set approval and notification processes, and manage security groups.

ADP Workforce Now includes these useful capabilities:

Payroll computation and tax filing
Performance regulation
Compensation handling
Talent acquisition
Time and labor logistics
Benefits governance
Analytics
Total management of human resources

ADP Workforce Now Features

ADP Workforce Now has many valuable key features. Some of the most useful ones include:

Single dashboard, single database: Manage your whole workforce from a single dashboard, which is powered by a single database, ensuring that the relevant data is always available when you need it.
- Get a complete HR suite that includes payroll, time, HR, talent, and benefits all in one place.
- Enter data once and it will function across all workflows
- With proactive error detection and can't-miss alerts, you can cut down on mistakes.
- Protect your business with enterprise-grade data security privacy procedures and extensive compliance experience.

Powerful analytics and reporting: With a single database that connects your entire firm, you can access all of your data in one location.
- Create better reports in less time, without ever leaving the page you're on.
- Make use of machine learning and artificial intelligence to help you make confident decisions based on personalized information.

Robust management of HR: Spend less time on paperwork and more time on managing and improving your employees.
- Workflows can be customized, and documents can be stored online.
- Self-service functionalities enable employees and supervisors to be more productive and collaborative.
Customized service and implementation: ADP Workforce Now offers community and chat support and a dedicated implementation team.

In-house implementation by a team of professionals who understand how to optimize the solution for your industry.
For all your questions, ADP Workforce Now offers quick response support, training, and in-product resources.
Client-service specialists with years of experience offer deep knowledge and skills to assist, secure, and support your business.
Flexible service choices can assist your company in navigating strategic and tactical changes, as well as continual system optimization.

ADP

At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.

We’ve created an unmatched suite of HR and workforce management solutions, backed by our people who care about yours. Our solutions deliver global workforce experiences that truly reflect the connection between life and work today. That means insights are deeper. Work is easier. And interactions are more meaningful.

Workday is a cloud-based software solution that specializes in developing applications for capital and finance management applications. The system is built to work in global workforces and is adaptable. The global system ensures that users are up to date and can manage internal career-related information, and everyday business problems like timesheets, payrolls, and time off.

“A Pioneer in Software-as-a-Service”

Workday Human Capital Management tool is designed to simplify and streamline your work. It leverages machine learning to adapt capital management to a changing environment.

The Workday model is based on delivering a single system that uses a single source of data and a single security model to deliver a unique user experience. The system is user-friendly and ensures that employees and management can use it from any and all devices. Workday HCM integrates into a central system that includes financial management, payroll, recruiting, learning, and planning. Managers and employees can provide feedback to one another, too.

Workday’s features include:

Flexible framework that lets you organize your staff according to different criteria. You can group employees by function, hierarchy, or department.
Personalized career guidance: Knowledge management and career guidance that can be easily customized for each staff member and also done at scale.
Augmented reporting and analytics: Configure, change, update, and publish reports, scorecards, and dashboards. The system centralizes the transactional and analytical data so you can act on the data from anywhere.
Compensation tools: Compensatio, payroll, and time tracking are automated and simplified.
Workforce planning allows you to uncover and address talent gaps and get visibility of your staff.
Mobile-first ensign approach: Users can access all resources from any device, and they are always in sync.
Machine learning capabilities enable personalized enterprise experiences and faster business processes.

Workday smart platform consists of the following modules:

Human resource management
Business process management
Reporting and analytics
Benefits administration
Compensation management
Talent management
Survey framework
Employee and management self-service

Reviews from Real Users

Many organizations choose Workday because it provides an all-in-one modular solution for human capital and finance management. Our users say they like the ease of use for time-off requests, career and development segments, and overall HR management. The records and reporting capabilities are another popular feature.

"The solution was very good at reconfiguration and customization of their software. It helped us to meet federal regulations," said one user. Another said that the best feature is the optimization of the work day experience with a unified platform that can be applied across different business units. “You will never find a use case that cannot be covered," said a third.