Adobe Commerce vs Bigcommerce vs SAP Commerce Cloud comparison

Adobe and Bigcommerce are both solutions in the eCommerce Platforms category. Adobe is ranked #2 with an average rating of 8.4, while Bigcommerce is ranked #14. Adobe holds a 13.8% mindshare in P, compared to Bigcommerce’s 1.9% mindshare. Additionally, 84% of Adobe users are willing to recommend the solution, compared to 100% of Bigcommerce users who would recommend it.

Adobe Commerce

Read 27 Adobe Commerce reviews

2,037 Views
1,462 Comparison Views

84% willing to recommend

Bigcommerce

Read 1 Bigcommerce review

429 Views
193 Comparison Views

100% willing to recommend

SAP Commerce Cloud

Read 18 SAP Commerce Cloud reviews

3,347 Views
2,028 Comparison Views

77% willing to recommend

Adobe Commerce

Bigcommerce

SAP Commerce Cloud

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Executive Summary

We performed a comparison between Adobe Commerce, Bigcommerce, and SAP Commerce Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about Salesforce, Adobe, SAP and others in eCommerce Platforms.

To learn more, read our detailed eCommerce Platforms Report (Updated: June 2025).

Buyer's Guide

eCommerce Platforms

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of June 2025, in the eCommerce Platforms category, the mindshare of Adobe Commerce is 13.8%, up from 12.8% compared to the previous year. The mindshare of Bigcommerce is 1.9%, up from 1.6% compared to the previous year. The mindshare of SAP Commerce Cloud is 14.0%, down from 20.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eCommerce Platforms

Featured Reviews

Vasanth Kumar Sabaapathi

Senior Lead Architect at a manufacturing company with 1,001-5,000 employees

Offers real-time data fetching for e-commerce businesses along with effortless maintenance and excellent tech support

The initial setup is not straightforward, as it varies depending on the business use cases. If experienced professionals are handling the deployment then there are not many obstacles. I would rate the initial setup of Adobe Commerce as nine out of ten. At our company, we work with the cloud version of Adobe Commerce. We used a Waterfall model in our organization, deriving standard SDLC life cycle processes to deploy Adobe Commerce. The solution's initial deployment took around eight months in our company. As part of the initial setup, 11 professionals were required from our company team. The product can be maintained effortlessly.

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Joe Palko

Business Management Consultant at Your Store Wizards

Easy to use, robust and fast checkout capabilities, and offers a wholesale interface for B2B customers

There is very little that needs to be improved, as BigCommerce is very proactive and is continuously releasing new updates. They are very effective at modernizing their product, but since no product is perfect and can always improve, a few things that I think BigCommerce could do better is to create a better reporting module for merchants. There are apps available that help with this in their app store, but it would be nice to have this built-in for things such as running reports for sales tax reporting. The theme editor that was recently added is wonderful, but it not totally intuitive.

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Saleem Shar

Managing Consultant at Systems Limited

Easy to set up, and extremely scalable, but is expensive

The solution is complex due to the rapid development of new features in SAP Commerce, which requires the changing of older technologies and migration to new ones. This makes the process quite complex, especially when migrating from one version to another. For example, I have been using SAP Commerce versions 18 and 19.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of the solution is its ease of integration with any upfront platform or CMS solution."

"The open-source PHP code allows our developers to customize pretty much anything on the platform, including allowing us to add some of the most complex shipping and inventory features for clients who have very specific, industry-related business specifications."

"Magento is very flexible, and it's one of the biggest e-commerce platforms."

"Magento provides a strong backing, meaning it can handle the order processing, customer management, configuration, third party payment integration, and shipping matters. There is a standard, very well set up architecture already present in Magento that helps them set up their online shops with much precision. Clients can see their reports, their daily sales, their best selling products, and their best buying customers so that they can target them through mails or just follow up with them. These are the main default features which make Magento so attractive."

"Magento has changed over the years, but one of the most interesting aspects is that it gets the job done, and a vast community of experts is knowledgeable about the solution."

"The most valuable feature in this solution I have found to be that I have the ability to find all the analytics that I need. It has very good integrations with social media platforms and other tools."

"The product can be maintained effortlessly."

"The solution's valuable features are the presentation layout and ease of use. When we have new people joining the team, it is simple for them to get involved very quickly."

More Adobe Commerce pros

"BigCommerce has an excellent B2B interface, which gives merchants the ability to sell with different price books and the ability to segment clients."

"We like that this solution gives our B2B clients a lot of functionality straight 'out of the box', meaning that they don't need to carry out a lot of configuration to be able to use it."

"Some of the most valuable features are its personalized offering, promotion engine, and customer support module."

"The user interface can be customized."

"If you have a client and they want to have an e-commerce project that is based on solid principles, you don't need too much time to develop it."

"The tool supports multiple currencies."

"The tool has good performance."

"Hybris offers a platform designed for speed."

"We have found the B2B, B2C and D2C very valuable."

More SAP Commerce Cloud pros

Cons

"I'm not a technical person, but we had some kind of late response in page loading, let's say page load speed."

"I am still playing around and trying to catch up with the latest version to understand all the features, but I do feel that its CMS can be much more streamlined. They provide a what-you-see-is-what-you-get editor, which many customers prefer, but based on the implementations that I have done for more than seven years, I have seen that many times, it is run by the marketing team, and they don't find it very comfortable to use. They feel uncomfortable managing and changing the content. As a business user, you need to have at least basic knowledge of HTML, which you cannot expect from all marketing teams. Some companies or organizations have that competency, but many organizations, especially in the Middle East, have a very small team, so it becomes quite difficult for them. This is a common challenge that I have seen across the platforms. Magento is better and easier than Oracle Commerce Cloud, but Shopify is much easier than Magento. A layman or my 10-year-old kid can go ahead and set up a store in Shopify in probably 45 minutes, which is not the case with Magento. Elasticsearch has really been a pain. It takes a toll on the performance. Starting with version 2.4, Magento requires Elasticsearch, which has been causing a lot of serious performance issues. We had a client in the US who was running a promo, and they lost a subsequent number of orders over one and a half hours. They were on the enterprise platform, not open-source. The team had to open a ticket with Magento. Its performance needs to be upgraded, or some kind of guidelines have to be provided for the setup. It looks like even Magento has no clue. When you go through the answers given in the online community, it seems that in spite of having the hardware configurations that they suggest, it is not performing at the optimal level. It should also have a better way to measure performance. Performance measuring has to be much easier. Many times, we see CPU utilization going up and down. We see spikes without any reason. Therefore, we need a better performance management system."

"Magneto is monolithic in character, making it difficult for us to scale up very high quickly on the content side."

"The performance is a bottleneck in Magento and there is a lot of room for improvement in this regard."

"The solution’s performance could be improved."

"Magento 2 is only three to four years old, so it is an evolving technology. In certain areas on the front there were some glitches. For example, you can't do certain kinds of filters on data and you have certain speed issues on category pages due to the way it was written within Magento. Those were a few minor tweaks where we, as a community, found that to be a necessary scope of improvement. But I think they are working on it and hopefully they can solve these issues earlier than later."

"The hardware requirements of the tool should be made better, as it is a solution that is very heavy on the servers, and it makes it expensive to host many servers."

"The industry has evolved, and the main focus is composable solutions because of which now SAP and Magento are forced to tackle various aspects of commerce, including commerce tools and pricing strategies, among other things."

More Adobe Commerce cons

"The theme editor that was recently added is wonderful, but it not totally intuitive."

"Hybris is not currently using microservices."

"The WCS management or content management is not that great."

"In terms of what could be improved, I would say the product search. There will be multiple criteria to search products and there will be a number of products in different categories. The question is how soon can I find the product which I'm looking for. The search can be improved."

"Like every other SAP solution, it is very heavy. Also, the transition to the cloud is not very smooth because it is not really a SaaS solution. The upgrades are also not as smooth as you would expect from a complete cloud solution. It should have a product recommendation feature as well as a promotional feature. It should also have more personalizations."

"The support team should improve the response time."

"SAP Commerce needs to have a credit limit like Salesforce. Currently, we have to do the coding and customization and then showcase it to the user."

"The solution is complex due to the rapid development of new features in SAP Commerce, which requires the changing of older technologies and migration to new ones."

"It is very expensive to implement, which is why many companies who can't afford would normally move to Salesforce or Magento."

More SAP Commerce Cloud cons

Pricing and Cost Advice

"Many implementations were open-source. We also had a couple of enterprise-level implementations, but I didn't have visibility on the licensing cost."

"The price of the solution increased after Adobe acquired Magento. At this point, we know the price of Magento and SAP, and while they may have lower entry tickets, they are ultimately comparable."

"The product offers an open-source version, which is free. There are licensing options for Adobe Commerce's cloud version."

"We transitioned from the platform's commercial license to the open-source version, which helped optimize costs without affecting our sales."

"This solution is cheaper than some of its competitors. However, the price depends on which country you are in. In some countries, such as Greece or some Southeastern European countries, the price for the client can be expensive."

"The cost of implementation is cheap compared to other solutions."

Information not available

"This is an expensive solution."

"The product is expensive. I would rate its price a seven out of ten. The solution's licensing is yearly."

"I don't know the cost, but it can be expensive."

"The solution is very expensive in Turkey."

"SAP Hybris is expensive, which is why only the large clients use it. At the same time, I think that the return on investment warrants it."

"The solution is expensive."

"The price is quite high."

"The price is too high."

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Comparison Review

it_user9726

Architect at Sapient

Oct 5, 2013

WCS vs Hybris vs ATG - Feature Smackdown

They say "Beauty is in the eyes of the beholder", so if you are a purist in one of these technologies you would probably never agree to my comparison matrix, However these are my personal opinion, From my experience standpoint I have longest exposure to WCS Commerce Suite and the least with ATG…

Read full review

Top Industries

By visitors reading reviews

Educational Organization

46%

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

No data available

Educational Organization

29%

Computer Software Company

11%

Manufacturing Company

10%

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Magento?

The customization capabilities of Adobe Commerce are great.

See all answers

What needs improvement with Magento?

The limited availability of experienced developers can make the product costly to maintain.

See all answers

What is your primary use case for Magento?

At our company, we use Adobe Commerce to support a couple of system integrations. The solution is used for real-time ...

See all answers

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What do you like most about SAP Hybris Commerce?

The user interface can be customized.

See all answers

What needs improvement with SAP Hybris Commerce?

The learning curve is high.

See all answers

What is your primary use case for SAP Hybris Commerce?

The solution is used to build e-commerce websites.

See all answers

Comparisons

Salesforce Commerce Cloud vs Adobe Commerce

Compared 31% of the time

Oracle ATG vs Adobe Commerce

Compared 11% of the time

Shopify vs Adobe Commerce

Compared 11% of the time

HCL Digital Commerce vs Adobe Commerce

Compared 10% of the time

OroCommerce vs Adobe Commerce

Compared 5% of the time

More Adobe Commerce Competitors

Salesforce Commerce Cloud vs Bigcommerce

Compared 41% of the time

More Bigcommerce Competitors

Salesforce Commerce Cloud vs SAP Commerce Cloud

Compared 25% of the time

Shopify vs SAP Commerce Cloud

Compared 14% of the time

HCL Digital Commerce vs SAP Commerce Cloud

Compared 12% of the time

Oracle ATG vs SAP Commerce Cloud

Compared 10% of the time

Intershop vs SAP Commerce Cloud

Compared 3% of the time

More SAP Commerce Cloud Competitors

Product Reports

Buyer's Guide

Adobe Commerce

June 2025

Download Adobe Commerce product report

Buyer's Guide

eCommerce Platforms

June 2025

Download Bigcommerce product report

Buyer's Guide

SAP Commerce Cloud

May 2025

Download SAP Commerce Cloud product report

Also Known As

Magento, EPiServer Digital Commerce

No data available

SAP Hybris Commerce, Hybris

Overview

Adobe Commerce offers IT teams a versatile solution to effortlessly launch personalized commerce experiences while ensuring security and speed, all without starting from scratch. It provides a solid foundation of commerce functionality that allows businesses to swiftly enter the market with confidence. With pre-configured composable services, businesses can easily deploy and integrate these services to enhance their commerce foundation. The platform also supports the creation and integration of secure and scalable applications that extend native capabilities and seamlessly integrate with third-party solutions in a serverless PCI-compliant environment. Thanks to App Builder tools, customization becomes more accessible, reducing the overall cost of ownership.

For commerce teams, Adobe Commerce provides a dynamic platform that adapts as customer needs evolve. It enables omnichannel personalization through commerce data, delivering personalized content, promotions, recommendations, and site search through advanced AI and machine learning. This translates to an increased reach to new markets, brands, or business models. The platform empowers users with business-specific, user-friendly tools infused with AI capabilities, thereby enhancing marketing and merchandising efforts. Moreover, businesses can expand their commerce capabilities further by choosing from a vast array of free and premium apps and extensions available in the Commerce Marketplace, covering everything from back-office integrations to customer experience solutions, making it a comprehensive and flexible commerce solution.

Adobe

Hosted e-commerce website creation solution that includes single-page checkout, live chat integration, mobile commerce capabilities.

Bigcommerce

SAP Commerce Cloud, SAP's e-commerce platform, is designed to empower businesses to establish reliable and scalable online stores. Emphasizing innovation at scale, it utilizes enterprise-wide data to enhance profitability and customer satisfaction. The platform focuses on delivering connected, insightful, and adaptable shopping experiences through feature-rich and scalable solutions. Businesses leveraging SAP Commerce Cloud can anticipate driving profitable outcomes, ensuring a seamless shopping journey, and harnessing data for informed decision-making. For a deeper understanding, the website delves into specific functionalities such as product content management, experience management, order management, and integration with other SAP solutions and third-party applications.

SAP

Sample Customers

Magento has over 200,000 customers worldwide, including Bjorn Borg, Heath Ceramics, Harper's Bazaar, Kidstuff, International Military Antiques, Gifts That Gives, and Rovio Entertainment Ltd.

Man Crates, FUGOO, Pink Lily Boutique, Di Bruno Bros., Sportbike Track Gear, Shabby Apple, Tucker Blair, TwirlyGirl, Bottle Breacher, SISU Guard, The Smart Baker, Enjuku Racing, Chuck Levins, Rogue American Apparel, Shields of Strength, Treadmill, US Patriot Tactical

NHS 24

Find out what your peers are saying about Salesforce, Adobe, SAP and others in eCommerce Platforms. Updated: June 2025.

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