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| Product | Mindshare (%) |
|---|---|
| Ada | 2.2% |
| Locobuzz | 1.4% |
| Other | 96.4% |
With a no-code builder and a suite of out-of-the-box integrations, Ada’s brand interaction platform has everything you need for every team — support, marketing, sales, and IT. Using AI and advanced NLU, Ada automates thousands of conversation topics across the most popular digital channels within a single platform.
Locobuzz is an award-winning social media analytics and engagement platform, which can be effectively deployed to listen and respond to the online buzz created by the brand and assess the effectiveness of a given marketing campaign. Locobuzz not only helps in 'Listening' to social media but also 'Engaging' with users on a personalized basis using inbuilt CRM features. Powerful bucketing of data generates insights and provides actionable data.
We monitor all AI Customer Support reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
