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Actional vs Grafana comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Actional
Ranking in Application Performance Monitoring (APM) and Observability
72nd
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
SOA Governance (4th)
Grafana
Ranking in Application Performance Monitoring (APM) and Observability
7th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
50
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Actional is 0.6%, up from 0.2% compared to the previous year. The mindshare of Grafana is 2.5%, down from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Grafana2.5%
Actional0.6%
Other96.9%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

it_user690762 - PeerSpot reviewer
Consultant at a comms service provider with 501-1,000 employees
Provides speed and scaling in the cloud
Provides speed and scaling in the cloud Effortless scaling Never throws away data Takes action now Delivers analytics at the speed of business Automates and speeds up system discovery I would like to see better marketing. We have used this for four years. There are no deployment issues at this…
Vitthal Gole - PeerSpot reviewer
Devops Engineer at AIQOD
Proactive monitoring has transformed how our teams detect issues and resolve incidents faster
For improving Grafana, the alert configuration could be more intuitive for new users. Dashboard management becomes complex in large environments. So if we have multiple environments and we have to manage our dashboards for them, sometimes it becomes complicated to manage all the dashboards. The learning curve is steep for beginners. More built-in reporting and analytics features would be helpful. Documentation for advanced features could be more detailed. Role-based access management could be simpler to configure. Performance could be optimized for very large dashboards with high cardinality data sources. Grafana could improve its alert configuration workflow and make advanced dashboard management easier for new users. More built-in reporting features would also be beneficial. A simpler onboarding experience for first-time users and more built-in dashboard templates for common monitoring scenarios would be helpful. Grafana is a powerful monitoring platform, but it could improve dashboard organization in large environments, simplify alert management, provide more built-in reporting capabilities, enhance plugin compatibility during upgrades, and offer better AI-driven insights for fast root cause analysis. For example, if we are hitting a CPU metric of ninety to ninety-five percent or a system load of seventy to eighty percent, we have to act on that. But if Grafana suggests something on that metric, such as an AI suggestion, it would be more helpful. We could get an idea of how to solve that issue. For the Grafana dashboards, they could provide more built-in compliance and audit reporting, enhance AI recommendations with clearer explanations of why an issue was flagged, enhance accessibility and keyboard navigation, add more native integrations with emerging cloud and DevOps tools, and improve scalability for very large enterprise deployments. Grafana is a mature platform, but it could benefit from better dashboard version control, simpler environment migration, enhanced AI explanations, more built-in reporting, and improved performance for large-scale deployments with complex dashboards.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This tool has great scaling capabilities, i.e., no limitations."
"From a testing standpoint, ignoring license and cost issues, it's not a bad product."
"Grafana has helped our organization with observability and operational excellence."
"We can write queries in different languages, which is beneficial for visualization."
"We like the alert features."
"Almost any kind of visualization is possible with Grafana and all dashboards are configurable."
"This solution provides valuable insights into the health of our infrastructure in real time."
"Grafana provides a user-friendly interface for viewing infrastructure metrics through dashboards."
"Grafana has positively impacted our organization by democratizing data within our company."
"There are multiple kinds of models there to create dashboards, which is quite useful."
 

Cons

"My concern is with Automation integration."
"Multiple dashboards combined into one dashboard has slowed things down for us."
"It would be helpful if they simplified the data source."
"If there was an issue on one node, we couldn't drill down and see all the issues on other nodes."
"The solution should include online support."
"It is limited on the reporting type supported, which is important for managerial-level officers who want reports that are either general or specific."
"In assessing Grafana's scalability, we started noticing logs missing or metrics not syncing in time, which indicated a bottleneck that we had to address by updating the infrastructure."
"The product could be improved with a feature that provides detailed error messages when we encounter issues."
"The solution has some stability issues because I don't always see proper results."
 

Pricing and Cost Advice

Information not available
"My company uses the open-source version of Grafana, so it's free."
"I am using an open-source version"
"Since Grafana is an open-source solution, it is free of cost."
"I use the open source model so it is free."
"The solution is expensive."
"​Grafana is free and open source.​"
"For me, Grafana is a cheap tool because I don't have to spend much time learning the product since it is a simple solution."
"We use the open-source version of Grafana."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
15%
Manufacturing Company
10%
Computer Software Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise10
Large Enterprise27
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Grafana?
We are using the community edition. We have used the community edition, the open-source edition. So, there were no licensing costs. The setup was straightforward, and the main investment was the ti...
What needs improvement with Grafana?
For improving Grafana, the alert configuration could be more intuitive for new users. Dashboard management becomes complex in large environments. So if we have multiple environments and we have to ...
What is your primary use case for Grafana?
The main use case for Grafana is that we are using Prometheus to collect the metrics, and primarily use Grafana for infrastructure and application monitoring. It helps me visualize system metrics t...
 

Comparisons

 

Overview

 

Sample Customers

Proximus, Air France-KLM, Barratt Developments, Freedom Mortgage
Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
Find out what your peers are saying about Actional vs. Grafana and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.