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Actional vs Aurea CX Messenger comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Actional
Ranking in SOA Governance
5th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (71st)
Aurea CX Messenger
Ranking in SOA Governance
6th
Average Rating
9.0
Reviews Sentiment
7.7
Number of Reviews
7
Ranking in other categories
Business Activity Monitoring (4th), Message Queue (MQ) Software (12th), Enterprise Service Bus (ESB) (14th), Message Oriented Middleware (MOM) (8th)
 

Mindshare comparison

As of May 2026, in the SOA Governance category, the mindshare of Actional is 10.2%, up from 3.5% compared to the previous year. The mindshare of Aurea CX Messenger is 8.4%, down from 12.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SOA Governance Mindshare Distribution
ProductMindshare (%)
Actional10.2%
Aurea CX Messenger8.4%
Other81.4%
SOA Governance
 

Featured Reviews

it_user690762 - PeerSpot reviewer
Consultant at a comms service provider with 501-1,000 employees
Provides speed and scaling in the cloud
Provides speed and scaling in the cloud Effortless scaling Never throws away data Takes action now Delivers analytics at the speed of business Automates and speeds up system discovery I would like to see better marketing. We have used this for four years. There are no deployment issues at this…
Radhey Rajput - PeerSpot reviewer
Sr. IT Analyst at NCR Corporation
Lightweight and efficient solution
It's very good and lightweight. But, it does not provide web service communication. But it is excellent for internal connections One valuable feature is the messaging broker. If there is a disruption, it restores the messages. And when the application is running, it delivers all the messages. The…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"From a testing standpoint, ignoring license and cost issues, it's not a bad product."
"This tool has great scaling capabilities, i.e., no limitations."
"The features that I have found most valuable are that it is very easy to develop. Most of it is graphical, but we also have the option to add any custom call that you need."
"Easy to deploy new services."
"SDM: User-friendly tool which allows for a seamless approach to performing hotfixes, if required."
"ESB: Provides all kind of possibilities to resolve business needs. A lot of ready to use services plus custom Java services. I used a lot of them all."
"Sonic is lightweight, scalable, and does the work; easy to start, setup, and manage, and compared with Oracle much easier and cheaper."
"The solution offers excellent stability."
"My advice to anyone considering Aurea CX Messenger is just try it; from my experience, it is very easy to deploy, very easy to develop and to implement in production."
"Before this, there was a separate front-end software setup for different departments in the organization, which is now clubbed together and provides a single platform for all departments functioning on different business aspects."
 

Cons

"My concern is with Automation integration."
"They should not be frequently upgrading the product version."
"I don't know if the last version has the cloud option, but maybe that could be good. That could be something that is included."
"You should not hurry with upgrades without testing the whole product completely."
"The solution needs to improve support for new, more recent protocols on the API."
"I would definitely like to see marketing for this product."
"The improvement is that it should be on the cloud and use web services."
"Aurea CX Messenger could improve by making better use of the new APIs"
"It should include/add more services with the product as per market demand. It should include custom Java services developed by any organization or provide a platform where users/developers can share ideas/custom services, etc."
 

Pricing and Cost Advice

Information not available
"Much better than Oracle SOA Suite."
"You pay nothing for licensing, because the commercial model is a subscription. Other environments, such as QA and Development, are included in the subscription"
"The pricing is not so high."
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Top Industries

By visitors reading reviews
No data available
Construction Company
11%
Manufacturing Company
10%
Non Profit
10%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise5
 

Also Known As

No data available
CX Messenger Enterprise, Aurea Sonic ESB, Aurea Sonic, Aurea Sonic MQ
 

Overview

 

Sample Customers

Proximus, Air France-KLM, Barratt Developments, Freedom Mortgage
Heathrow, HomeServe, Paypal, Freedom Mortgage
Find out what your peers are saying about Actional vs. Aurea CX Messenger and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.