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Actional vs Dynatrace comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Actional
Ranking in Application Performance Monitoring (APM) and Observability
72nd
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
SOA Governance (4th)
Dynatrace
Ranking in Application Performance Monitoring (APM) and Observability
2nd
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
361
Ranking in other categories
Log Management (6th), Mobile APM (3rd), Container Monitoring (2nd), AIOps (2nd), AI Observability (3rd)
 

Mindshare comparison

As of October 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Actional is 0.6%, up from 0.2% compared to the previous year. The mindshare of Dynatrace is 5.0%, down from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Dynatrace5.0%
Actional0.6%
Other94.4%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

it_user690762 - PeerSpot reviewer
Consultant at a comms service provider with 501-1,000 employees
Provides speed and scaling in the cloud
Provides speed and scaling in the cloud Effortless scaling Never throws away data Takes action now Delivers analytics at the speed of business Automates and speeds up system discovery I would like to see better marketing. We have used this for four years. There are no deployment issues at this…
Manish Indupuri - PeerSpot reviewer
senior DevOps engineer at a tech services company with 10,001+ employees
AI-driven insights have reduced downtime and improved cross-team collaboration
We encountered some challenges while using Dynatrace. Although the initial setup was smooth, fine-tuning alert thresholds and custom metrics took some time. Another challenge was that Dynatrace charges based on host units, so we had to carefully plan our agent deployments. The licensing model is expensive. Additionally, the complexity of setup is an issue. While OneAgent and auto-discover services are powerful, the setup is more complex compared to other tools such as Prometheus and Grafana. These integrations are simple and basic, but Dynatrace setup requires more complexity based on the environment. For new users wanting to use Dynatrace, it is difficult. However, the AI-related solutions and metrics took us to the next level for identifying and fixing things. Dynatrace requires an agent for operation. OneAgent is powerful, but it is also resource-heavy. On lightweight nodes or older systems, the agent can slightly impact performance. If Dynatrace could implement a lightweight agent behavior, we could make things faster. Additionally, if Dynatrace could add a long-term retention policy so that we could store more data and find fine-grained details, that would help us. While Dynatrace managed edition supports on-premises deployment, the SaaS version depends on cloud connectivity. For highly regulated or air-gapped environments, setup and updates can be challenging. Although the initial setup is smooth, if someone wants to fine-tune it and fully understand the tool end-to-end, it could be tricky.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"From a testing standpoint, ignoring license and cost issues, it's not a bad product."
"This tool has great scaling capabilities, i.e., no limitations."
"It saves your reputation once you have a product out there in the market and what you are doing to keep it up and running."
"The primary use case is to monitor all our applications. We want a single place where we can monitor all our applications that we are building. Therefore, if something goes wrong, we immediately can find out what went wrong."
"The proactive monitoring that we can do with Dynatrace where it is 24/7 on with all the user experience indexed and everything coming into us."
"By using Dynatrace Managed, we have improved customer satisfaction and have also helped internal teams and subcontractors make the application more stable."
"Within IT, we know that if there’s an alert, there’s a real problem."
"It helps to improve code efficiency and has quicker performance analysis."
"I like the full-stack agents, the Oneagents, and the futures dynamic."
"It gives complete stats of the user and what they are doing."
 

Cons

"My concern is with Automation integration."
"We would like to see more third-party tools for training."
"The integration of the tools is getting there. It is still not there yet, because we still have to get a lot of tools to put together."
"I believe that something related to IoT devices should be improved."
"Sometimes we get incidences during the US morning when we are not at the office. If I can get the benefit of a solution, which can alert us and solve itself. It is an automation thing where we do not want to wake up late at night and work on the application."
"One of the new features is "impacted users." I would like to see a rate of impacted users. For example, how long has the problem been going on: 100 users in five minutes. Does that mean that in 3 hours if we don't get this solved, we're impacting x number of people? Understanding the rate at which the problem is impacting people would be a cool feature."
"It could improve its GUI interface. The GUI design is too crowded and the icons are small. Sometimes I end up clicking on the wrong button."
"More integrations could prove very beneficial to us."
"The licensing part is complicated or not transparent. It is very difficult to assess the number of licenses for a prospect. You have to do a PoC, and calculating the number of licenses for two years or three years is sometimes very difficult. It also depends on each case. There are multiple types of licenses. Sometimes, you need only one of them, and sometimes, you need all of them. This is an area for improvement."
 

Pricing and Cost Advice

Information not available
"The only limitation with scaling to cloud-native environments is licensing. It all depends on how many DEM units you're willing to license. The more of DEM units that you purchase, the more user data you can collect."
"Dynatrace has a place for everybody. How you use it and what your budgetary limitations are will dictate what you do with it. But it's within everybody's reach. If you're a small organization and you have a large infrastructure, you may not be able to monitor the whole thing. You may have to pick and choose what you want to monitor, and you have the ability to do so. Your available funds are going to dictate that."
"​I would recommend doing a PoC."
"Financially Dynatrace was a lot more expensive than AppDynamics."
"​Make sure your leadership buy-in is in place. Ensure leadership understands that an APM solution is a fairly expensive, so they know what they are getting into."
"Purchasing through the AWS Marketplace is excellent."
"Dynatrace is an expensive solution."
"It is quite expensive for startups."
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915,341 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
18%
Outsourcing Company
9%
Manufacturing Company
9%
Computer Software Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise50
Large Enterprise300
 

Questions from the Community

Ask a question
Earn 20 points
Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
 

Comparisons

 

Overview

 

Sample Customers

Proximus, Air France-KLM, Barratt Developments, Freedom Mortgage
TD Bank, Zurich North America, Accenture, Macquarie, United Airlines, Raymond James, BT, Vodafone, Air France-KLM, TELUS, American Airlines, Air Canada, ADT, Virgin Money
Find out what your peers are saying about Actional vs. Dynatrace and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.