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Actifio vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Actifio
Ranking in Backup and Recovery
49th
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
8
Ranking in other categories
Test Data Management (7th)
MSP360 Backup
Ranking in Backup and Recovery
55th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (43rd), Disaster Recovery (DR) Software (28th), MSP Backup (4th)
 

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of Actifio is 0.3%, down from 0.4% compared to the previous year. The mindshare of MSP360 Backup is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Anil-Sinha - PeerSpot reviewer
Actifio enables quick and efficient data refreshes
The product is scalable. However, to ensure optimal scalability, you need to work on the underlying hardware and resources. For example, if your network has limited bandwidth, you need to identify and address the bottlenecks by increasing resources. The product is designed to be scalable, but it requires attention to the underlying resources to ensure sufficient capacity. For example, they have the appliance on a given server. And that server would work till a certain stage. Then if you see that the resources are low or have reached the capacity, you have to next level of the VM, like, in terms of if there is a memory or CPU or from the appliance to wherever you are hosting, wherever you are presenting that virtual disk, that network traffic, if you see that network traffic is reaching capacity, then you have to add additional. So it's scalable from the design perspective, but you have to work on the underlying resources to make sure they also have that capacity.
CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Very user-friendly and the QSA is very good."
"This product has unique capabilities that lead the product category in test data management, cloning and recovery."
"They will assist me in achieving whatever budget issue the client may be having."
"Very user-friendly and the QSA is very good."
"Actifio was very stable. Whenever they identified bugs, they would promptly provide us with patches."
"The solution helps reduce costs."
"The initial setup is very easy. It's not overly complex."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"Client-side encryption minimizes worries about data being captured on the back-end."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"Technical support is very good."
"MSP360 Backup's most valuable feature is its backup interface."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
 

Cons

"While the product does support various databases, the company needs to make more of an effort to support N-minus-one compatibility."
"The initial setup is complex."
"The solution doesn't support AIX software or in-cloud, and we have a lot of servers running on AIX and Oracle."
"Google has stopped supporting the on-premise version of the tool."
"Lacks the option to price backup costs within the solution itself."
"Areas that need improvement would be the support for recovery in the physical environment."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The product could be more user-friendly."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The restore time could improve. When we had an issue the restore time was lengthy."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The graphics are looking a bit old and should be updated."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
 

Pricing and Cost Advice

"Actifio is cheaper than other tools."
"Support is very good. They send out a VM link and help you fix any issues."
"Pricing is on a case by case basis."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"Its pricing needs improvement."
"We have a very good return on investment."
"The solution is expensive."
"Pricing is reasonable although can be quite a large upfront cost."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"It provides a good cost savings compared to our previous cloud backup."
"I rate the price of MSP360 Backup a seven out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Computer Software Company
19%
Retailer
8%
Government
5%
Computer Software Company
18%
Financial Services Firm
8%
Construction Company
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Actifio?
Actifio is cheaper than other tools. I rate the pricing an eight out of ten.
What needs improvement with Actifio?
The product must provide AI features. Google has stopped supporting the on-premise version of the tool.
What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
 

Comparisons

 

Also Known As

No data available
Cloudberry Backup
 

Overview

 

Sample Customers

IBM, Waste Industries, Nasdaq, Verizon, Sharp, Rosetta Stone, Dakine, JBS Australia, Texas Wesleyan University, Cintra, People's Choice Credit Union, Lotto NZ, Electric Insurance, Tyler Technologies, Intility, Corporate One Federal Credit Union, Bryant University, pc/nametag, Isagenix, Sungard Availability Services, Databank, Electrocraft, Lifescript, Westfleisch, Interstate National Corporation, RestorePoint, Net3, Access Community Health Network, Newmarket International, Rezolve Group Inc., Piri Reis University, MC Assembly, Grass-Merkur, dbMotion, Christian Broadcasting Network, Bezeq, Abilene Christian University, CNW Group, Softcat, Migliori, City of South Portland, NaviSite, News-Press & Gazette, Comtec, Equity Insurance, Admirals Bank, Assistra, Dassault, Henry Davis York Lawyers, SAI Global, Audax Group, DSM, Triad Retail Media, Euronet Worldwide, Palm Beach County School District, iGate, Emerald Queen Casino
StratX
Find out what your peers are saying about Actifio vs. MSP360 Backup and other solutions. Updated: April 2025.
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