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Acronis Cyber Protect vs Norton Small Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Organizations value Acronis Cyber Protect for its time efficiency and data protection, despite challenges in quantifying its monetary ROI.
Sentiment score
8.6
Norton Small Business reduces security threat downtime, enhancing productivity, efficiency, and ROI by allowing focus on critical tasks.
My customers see value in money and ROI with Acronis Cyber Protect, so they purchase it.
Responsible for Internet Technology Development at College of International Transport & Logistics - CITLC
 

Customer Service

Sentiment score
6.5
Acronis Cyber Protect support is generally praised for effectiveness, but some users experience delays and communication issues.
Sentiment score
8.1
Norton Small Business's technical support is rated excellent for its efficiency, helpfulness, and responsiveness, though some see room for improvement.
I'll give them a nine for how responsive they are in technical support.
Independent Business Owner at 3Kay Solutions
Whenever I have a question, they respond very quickly each time.
IT Manager at HASNER TECNOLOGIA
We go to our control system OEM for support, including backup, restoration, and cybersecurity protocols.
Chairman at ONGC
 

Scalability Issues

Sentiment score
7.0
Acronis Cyber Protect is praised for scalability, supporting various business sizes with ease of use and backup management.
Sentiment score
8.1
Norton Small Business is highly scalable, allowing easy license expansion and adaptability for diverse business sizes and device platforms.
Acronis Cyber Protect is a scalable product.
IT Specialist at Ramton Technologies Pvt Ltd
I would rate it eight on a scale from 1 to 10 for scalability, considering it will be multiple assets.
Independent Business Owner at 3Kay Solutions
 

Stability Issues

Sentiment score
7.4
Acronis Cyber Protect receives mixed stability reviews, praised for features but facing occasional performance issues and configuration challenges.
Sentiment score
8.2
Norton Small Business is highly rated for its stability, with minor password manager issues on mobile devices.
It ended up being at a point where we actually had to disable some features in order for the client to work through that specific purpose.
Independent Business Owner at 3Kay Solutions
The stability of Acronis Cyber Protect is very high.
IT Specialist at Ramton Technologies Pvt Ltd
 

Room For Improvement

Acronis Cyber Protect requires improvements in interface design, compatibility, scalability, integration, performance, support, documentation, and security measures.
Norton Small Business requires better pricing, enhanced features, and fewer notifications to improve user experience and market availability.
We are not very comfortable with cloud-based solutions at this time. We are looking for products which are entirely on-premises, so they remain within our control.
Chairman at ONGC
If they can provide a waiver or discount for low-income countries, it would help to spread adoption.
Responsible for Internet Technology Development at College of International Transport & Logistics - CITLC
It's only after we discovered there was a compatibility issue with the application that the client was running that we actually had to do a lot of log file shipping to Acronis themselves and getting solutions because of other problems.
Independent Business Owner at 3Kay Solutions
 

Setup Cost

Acronis Cyber Protect offers flexible licensing and reasonable ongoing costs, providing value and cost-effectiveness for smaller environments.
Norton Small Business offers affordable yearly licenses but frequent upsells for additional features can be a drawback for some.
I would rate the price as nine out of ten.
IT Specialist at Ramton Technologies Pvt Ltd
 

Valuable Features

Acronis Cyber Protect offers a user-friendly interface, comprehensive protection, cloud integration, and secure backups with advanced cybersecurity features.
Norton Small Business offers comprehensive virus protection, secure features, multi-platform compatibility, and 24/7 support via a user-friendly dashboard.
The biggest benefit of Acronis Cyber Protect for my customers is that it is a great asset to protect business data and ensure data is in a secure Vault.
Responsible for Internet Technology Development at College of International Transport & Logistics - CITLC
One of the features that takes the image backup of all our HMIs is a particularly good feature that we use frequently.
Chairman at ONGC
This is beneficial because any backup package stored in the cloud is not free, and if it shrinks well, it allows users to pay less for cloud storage.
IT Manager at HASNER TECNOLOGIA
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Cloud Backup
11th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
124
Ranking in other categories
Backup and Recovery (16th)
Norton Small Business
Ranking in Cloud Backup
37th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
9
Ranking in other categories
SSL VPN (11th), Endpoint Protection Platform (EPP) (27th)
 

Mindshare comparison

As of May 2026, in the Cloud Backup category, the mindshare of Acronis Cyber Protect is 3.4%, down from 6.1% compared to the previous year. The mindshare of Norton Small Business is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Protect3.4%
Norton Small Business0.6%
Other96.0%
Cloud Backup
 

Featured Reviews

ArunKumar24 - PeerSpot reviewer
Chairman at ONGC
Reliable image backups have protected our HMIs and simplified on‑premises recovery
We have not tried the vulnerability assessment feature yet because we have a different set of protocols for our cybersecurity. We conduct audits and plug the gaps as part of our security approach. We are not using AI with the anti-malware from Acronis; we are using it only for backup and recovery. On the backup and restoration side with Acronis Backup, some on-premises AI features which can detect anomalies may be something which would improve the product significantly. Otherwise, we are not very comfortable with cloud-based solutions at this time. We are looking for products which are entirely on-premises, so they remain within our control.
Balaguru Paramasivan - PeerSpot reviewer
Delivery Manager - DBA at HTC Global Services (INDIA) Private
The initial setup phase is very easy and user-friendly
I had tried Kaspersky a long time ago. I think it is available only in India. I don't know for sure. I have used that one for a couple of years, but I didn't like it, and that is the only reason I went back to Norton. Kaspersky was not safeguarding me in all aspects. I had seen some loopholes in the tool, so that is the only reason I went for Norton. The only thing I like about Kaspersky is that it supports the mobile version.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Comms Service Provider
12%
Manufacturing Company
8%
Financial Services Firm
7%
Comms Service Provider
12%
Manufacturing Company
8%
Healthcare Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise15
Large Enterprise24
By reviewers
Company SizeCount
Small Business9
Large Enterprise2
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What is your experience regarding pricing and costs for Acronis Backup?
Overall, the price is very good. I would rate the price as nine out of ten.
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
What is your primary use case for Norton 360?
I use the solution for the general protection of my computer. It runs in the background.
 

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
No data available
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
Information Not Available
Find out what your peers are saying about Acronis Cyber Protect vs. Norton Small Business and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.