

Acronis Cyber Protect and Norton Small Business are contenders in the data protection and cybersecurity markets. Acronis appears to have a competitive edge due to its robust backup capabilities, whereas Norton excels with its streamlined security features.
Features: Acronis Cyber Protect provides versatile backup and recovery options, including incremental backups, disk cloning, and universal restore. It supports a wide array of hardware and operating systems, making it adaptable to various environments. Additionally, it offers comprehensive data synchronization and security features. Norton Small Business, on the other hand, focuses on essential cybersecurity measures like antivirus protection, firewall, and identity management, offering necessary tools without the complexity of advanced backup services.
Room for Improvement: Acronis Cyber Protect users request better user guidance and support, citing challenges in installation complexity, resource usage, and intermittent backup corruption. There are also calls for more efficient customer support. Users of Norton Small Business wish to see a reduction in upsell notifications and improvements in cloud backup speed and security features. The pricing structure and additional costs of features could also be clearer for Norton.
Ease of Deployment and Customer Service: Acronis Cyber Protect provides extensive deployment options, including hybrid, public, and private cloud setups. Feedback on its customer service is mixed, with some users praising the service while others report inconsistencies in technical issue resolutions. Norton Small Business is less flexible in cloud deployment but offers reliable on-premises and private cloud setups. Its customer and technical support generally earn positive feedback for speed and efficiency, albeit with occasional accessibility issues.
Pricing and ROI: Acronis Cyber Protect is seen as high-priced but justified by its extensive feature set. Users find its licensing flexible and cost-effective for SMBs, with significant ROI in data protection and disaster recovery. Norton Small Business is considered affordable, with licensing options catering to small business needs, though the impact of frequent upsells is noted.
My customers see value in money and ROI with Acronis Cyber Protect, so they purchase it.
I'll give them a nine for how responsive they are in technical support.
Whenever I have a question, they respond very quickly each time.
We go to our control system OEM for support, including backup, restoration, and cybersecurity protocols.
Acronis Cyber Protect is a scalable product.
I would rate it eight on a scale from 1 to 10 for scalability, considering it will be multiple assets.
It ended up being at a point where we actually had to disable some features in order for the client to work through that specific purpose.
The stability of Acronis Cyber Protect is very high.
We are not very comfortable with cloud-based solutions at this time. We are looking for products which are entirely on-premises, so they remain within our control.
If they can provide a waiver or discount for low-income countries, it would help to spread adoption.
It's only after we discovered there was a compatibility issue with the application that the client was running that we actually had to do a lot of log file shipping to Acronis themselves and getting solutions because of other problems.
I would rate the price as nine out of ten.
The biggest benefit of Acronis Cyber Protect for my customers is that it is a great asset to protect business data and ensure data is in a secure Vault.
One of the features that takes the image backup of all our HMIs is a particularly good feature that we use frequently.
This is beneficial because any backup package stored in the cloud is not free, and if it shrinks well, it allows users to pay less for cloud storage.
| Product | Mindshare (%) |
|---|---|
| Acronis Cyber Protect | 3.4% |
| Norton Small Business | 0.6% |
| Other | 96.0% |


| Company Size | Count |
|---|---|
| Small Business | 69 |
| Midsize Enterprise | 15 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Large Enterprise | 2 |
Acronis Cyber Protect streamlines data recovery and security with cloud compatibility, supporting diverse environments seamlessly. Its powerful interface facilitates management and deployment, ensuring data integrity for businesses prioritizing operational efficiency.
Acronis Cyber Protect delivers comprehensive protection with easy data recovery, encryption, and a user-centric interface that simplifies management tasks. It excels in supporting a broad range of hardware and operating systems. Featuring universal restore and image backup, it enables rapid deployment, while providing robust anti-malware and ransomware protection, coupled with backup deduplication. The flexible deployment options and effective management console are complemented by real-time reporting and customizable backups, enhancing operational efficiency. However, resource consumption during installation, complex interface, and limited database support can be points of consideration. The complexity in installation and pricing structure can affect affordability, yet its multifaceted utility in securing critical data remains a compelling advantage.
What are the key features of Acronis Cyber Protect?Acronis Cyber Protect finds significant use in industries such as finance, healthcare, and IT services where data security and recovery are paramount. By supporting server, workstation, and cloud environments like Azure VMs, it provides versatile recovery and backup solutions. Its implementation by solution providers ensures clients benefit from comprehensive data protection strategies, enhancing business resilience.
Norton Small Business provides comprehensive security with reliability for small enterprises, ensuring robust protection and easy management.
Norton Small Business delivers superior security services tailored for small businesses. With rapid issue resolution and constant support, it offers powerful antivirus protection, a reliable firewall, identity protection, secure VPN, and password management. Automatic encrypted backup, parental controls, and spam email alerts further enhance its utility. Users appreciate its seamless integration with dashboards, offering a more consistent and efficient user experience. Although improvements in device optimization and security measures are needed, it stands as a robust option for those seeking reliable security solutions. Some challenges include frequent pop-up ads, pricing concerns, and stability issues.
What are the key features of Norton Small Business?Norton Small Business thrives in industries that require a seamless blend of robust security and management simplicity. It supports antivirus protection, identity protection, and seamless data backups, making it ideal for businesses focusing on protecting customer information and ensuring operational continuity.
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