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Acronis Cyber Protect vs Dell NetWorker comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Users report a positive ROI for Acronis Cyber Protect, valuing recovery capabilities despite some financial challenges with bundled packages.
Sentiment score
4.8
Dell NetWorker enhances efficiency and savings, minimizing expenses, and proving valuable despite limited financial insight among some users.
My customers see value in money and ROI with Acronis Cyber Protect, so they purchase it.
 

Customer Service

Sentiment score
6.5
Customer service and technical support vary, with unreliable response times despite valued 24/7 availability and remote access.
Sentiment score
6.0
Dell NetWorker support is responsive and friendly, but expertise and resolution timeliness vary, with better higher-level assistance.
I'll give them a nine for how responsive they are in technical support.
Whenever I have a question, they respond very quickly each time.
I rate the support of Acronis Cyber Protect as excellent, which means very good support.
quick responses whenever we log a complaint
Technical support from Dell is excellent.
They are very responsive and helpful.
 

Scalability Issues

Sentiment score
7.0
Acronis Cyber Protect is scalable, flexible, and performant, with minor issues affecting on-premise users more than cloud users.
Sentiment score
6.8
Dell NetWorker scalability experiences vary; some praise its enterprise scalability, while others face challenges with licensing and configurations.
I would rate it eight on a scale from 1 to 10 for scalability, considering it will be multiple assets.
Acronis Cyber Protect is a scalable product.
While the solution is scalable, the cost involved in upgrading or enhancing the solution can be significant.
Dell NetWorker is very scalable and flexible, deserving a high rating for its scalability.
It is scalable enough for our environment.
 

Stability Issues

Sentiment score
7.4
Acronis Cyber Protect is dependable, stable, with efficient backups, though updates and UI delays pose occasional challenges.
Sentiment score
7.9
Dell NetWorker's stability varies by setup; newer versions and best practices improve reliability despite initial version issues.
It ended up being at a point where we actually had to disable some features in order for the client to work through that specific purpose.
The stability of Acronis Cyber Protect is very high.
The stability of Dell NetWorker is excellent.
Dell NetWorker is stable.
 

Room For Improvement

Acronis Cyber Protect could improve user interface, installation, compatibility, performance, support, pricing, and integration for enhanced functionality.
Dell NetWorker needs user-friendly improvements, better cloud integration, enhanced support, and automation features to address user dissatisfaction.
Having something such as a community for peer-to-peer interaction would be a valuable asset.
It's only after we discovered there was a compatibility issue with the application that the client was running that we actually had to do a lot of log file shipping to Acronis themselves and getting solutions because of other problems.
The Protect environment should automatically secure the last backup screens to prevent any changes, even by an admin.
To connect to a server, it's necessary to install a client on the server, which is challenging.
It is complex, and compared to solutions like Tivoli, Veritas, Veeam, and others, its look and feel are not up to par.
The interface on the Java application makes it difficult, whereas the web interface is simple to use.
 

Setup Cost

Acronis Cyber Protect offers affordable licensing options, though some find it expensive in large environments, yet valued for capabilities.
Dell NetWorker is mid-range priced but has complex licensing; bundling offers savings despite newer competitive options.
I would rate the price as nine out of ten.
The licensing cost is somewhat expensive.
 

Valuable Features

Acronis Cyber Protect combines easy interface, backup, and cybersecurity for versatile OS support with centralized management and cloud storage.
Dell NetWorker offers efficient data protection with automation, scalability, user-friendly GUI, and integration with diverse systems and applications.
The biggest benefit of Acronis Cyber Protect for my customers is that it is a great asset to protect business data and ensure data is in a secure Vault.
It also encrypts your backups and makes it safe, so it doesn't get affected with viruses.
This is beneficial because any backup package stored in the cloud is not free, and if it shrinks well, it allows users to pay less for cloud storage.
Dell NetWorker is versatile, allowing server backups and IBM tape library backups.
I find NetWorker valuable for its wide range of automation features, including replication and data processing systems.
The new deduplication feature helps significantly with data compression and saves disk space by using pointers for repeated data, improving backup speed.
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Backup and Recovery
11th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
123
Ranking in other categories
Cloud Backup (6th)
Dell NetWorker
Ranking in Backup and Recovery
10th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
85
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 3.4%, down from 4.7% compared to the previous year. The mindshare of Dell NetWorker is 2.3%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Dell NetWorker2.3%
Acronis Cyber Protect3.4%
Other94.3%
Backup and Recovery
 

Featured Reviews

Mohamed Naeem - PeerSpot reviewer
Has ensured reliable data protection and quick recovery across various industries
The features of Acronis Cyber Protect that I find most useful for my customers are the Vault, data protection, and the ability to protect and access data anytime with the Vault feature. The AI-based antimalware feature in Acronis Cyber Protect is very effective in preventing cyber threats. AI is a good asset in protecting cybersecurity because it provides inception into threats and how to react with them before securing. It is very important and a great asset as a feature. The biggest benefit of Acronis Cyber Protect for my customers is that it is a great asset to protect business data and ensure data is in a secure Vault. Users can gain access to their data anytime. My future work will require mobility, so cloud-based access to data will be very beneficial.
ErmiasGirma - PeerSpot reviewer
Offers seamless integration and cost-saving benefits with enhanced recovery capabilities
Currently, in my organization, I am using Dell NetWorker for open-source solutions like PostgreSQL and MySQL databases, and some large VM environments. It also supports the Dell library and is used for the library archiving system Dell NetWorker allows for extensive customization, supporting…
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
12%
Manufacturing Company
8%
Retailer
4%
Financial Services Firm
15%
Comms Service Provider
9%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business67
Midsize Enterprise15
Large Enterprise23
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise33
Large Enterprise37
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What do you like most about Acronis Backup?
One of its most valuable aspects is its user-friendly interface.
What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What do you like most about Dell NetWorker?
The feature that offers the greatest benefits in ensuring data integrity is its backup capability.
What is your experience regarding pricing and costs for Dell NetWorker?
The licensing cost is somewhat expensive. While we use a traditional license, there is a capacity-based license available, but our customer is not comfortable switching to it. A five to seven perce...
 

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
NetWorker
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport
Find out what your peers are saying about Acronis Cyber Protect vs. Dell NetWorker and other solutions. Updated: September 2025.
868,759 professionals have used our research since 2012.