

Acronis Cyber Protect and Dell NetWorker are both reputable solutions in the data protection market. Users appear more satisfied with the overall features and customer support of Acronis Cyber Protect, but Dell NetWorker's robustness in advanced functionalities makes it preferable for complex IT environments.
Features: Acronis Cyber Protect reviews highlight its comprehensive protection, integration of backup and anti-malware, and ease of use as significant strengths. Dell NetWorker is praised for its extensive backup capabilities, scalability, and support for a broad range of data sources. Acronis is noted for a smoother experience, whereas NetWorker excels in dealing with large-scale environments.
Room for Improvement: Users of Acronis Cyber Protect suggest enhancements in reporting capabilities and occasional user interface glitches. Dell NetWorker users seek improvements in the product's performance speed and a more modern, intuitive user design. Acronis users point out minor issues, while Dell users feel the need for more substantial overhauls.
Ease of Deployment and Customer Service: Acronis Cyber Protect is recognized for its straightforward and swift deployment process with excellent support services. Dell NetWorker, while versatile, is seen as requiring more time and expertise to deploy effectively. Acronis offers a more user-friendly deployment and responsive support, while Dell NetWorker provides more robust options for experienced IT teams.
Pricing and ROI: Acronis Cyber Protect is generally viewed as cost-effective with a solid return on investment, especially for smaller to mid-sized enterprises. In contrast, Dell NetWorker is considered more expensive, but users justify the cost with its high functionality and scalability, beneficial for extensive IT infrastructures.
My customers see value in money and ROI with Acronis Cyber Protect, so they purchase it.
Whenever I have a question, they respond very quickly each time.
I'll give them a nine for how responsive they are in technical support.
The support takes too much time to respond to callbacks.
Technical support from Dell is excellent.
quick responses whenever we log a complaint
They are very responsive and helpful.
Acronis Cyber Protect is a scalable product.
I would rate it eight on a scale from 1 to 10 for scalability, considering it will be multiple assets.
While the solution is scalable, the cost involved in upgrading or enhancing the solution can be significant.
Dell NetWorker is very scalable and flexible, deserving a high rating for its scalability.
It is scalable enough for our environment.
It ended up being at a point where we actually had to disable some features in order for the client to work through that specific purpose.
The stability of Acronis Cyber Protect is very high.
The stability of Dell NetWorker is excellent.
In terms of stability, I would say it is about 80% stable now.
Dell NetWorker is stable.
We are not very comfortable with cloud-based solutions at this time. We are looking for products which are entirely on-premises, so they remain within our control.
It's only after we discovered there was a compatibility issue with the application that the client was running that we actually had to do a lot of log file shipping to Acronis themselves and getting solutions because of other problems.
Having something such as a community for peer-to-peer interaction would be a valuable asset.
The interface on the Java application makes it difficult, whereas the web interface is simple to use.
It is complex, and compared to solutions like Tivoli, Veritas, Veeam, and others, its look and feel are not up to par.
To connect to a server, it's necessary to install a client on the server, which is challenging.
I would rate the price as nine out of ten.
The licensing cost is somewhat expensive.
The biggest benefit of Acronis Cyber Protect for my customers is that it is a great asset to protect business data and ensure data is in a secure Vault.
The NASDAQ level CFS level backup is the feature I find most beneficial for our data protection strategy.
This is beneficial because any backup package stored in the cloud is not free, and if it shrinks well, it allows users to pay less for cloud storage.
I find NetWorker valuable for its wide range of automation features, including replication and data processing systems.
Dell NetWorker is versatile, allowing server backups and IBM tape library backups.
The new deduplication feature helps significantly with data compression and saves disk space by using pointers for repeated data, improving backup speed.
| Product | Market Share (%) |
|---|---|
| Dell NetWorker | 1.7% |
| Acronis Cyber Protect | 2.5% |
| Other | 95.8% |


| Company Size | Count |
|---|---|
| Small Business | 68 |
| Midsize Enterprise | 15 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 33 |
| Large Enterprise | 38 |
Built on a reputation of efficiency and reliability, thousands of customers trust Dell NetWorker to protect their data and applications across multiple environments, from core to edge to cloud.
Inherently flexible, NetWorker helps you deploy and leverage the data protection that fits your needs. NetWorker protects both physical and virtual environments, including VMware and Microsoft Hyper-V, as well as cloud workloads on AWS, Microsoft Azure and Google Cloud.
NetWorker is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. NetWorker is delivered as software and as a virtual edition.
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