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Acronis Cyber Protect Home Office vs Arcserve UDP comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect Home ...
Ranking in Backup and Recovery
37th
Average Rating
9.0
Reviews Sentiment
6.7
Number of Reviews
3
Ranking in other categories
Anti-Malware Tools (25th)
Arcserve UDP
Ranking in Backup and Recovery
19th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (11th)
 

Mindshare comparison

As of August 2025, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect Home Office is 0.3%, up from 0.1% compared to the previous year. The mindshare of Arcserve UDP is 1.2%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

BH
Reliable backup tool ensures quick restoration and peace of mind
I use Acronis for backups. I use it to back up to other drives on the network, back up the entire system, including system images of the Windows C drive and all the data drives. This is for a small business, just myself The reliable tool allows for quick restoration from backup copies, meaning I…
TeresitaSabile - PeerSpot reviewer
Cost savings and efficient decompression but needs better cloud integration
Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The customer service and support are excellent."
"The malware feature is most valuable."
"Acronis schedules in the background and does incremental images so it doesn’t take forever to backup."
"The reliable tool allows for quick restoration from backup copies, meaning I do not have to reload Windows or programs."
"The most valuable feature of Arcserve UDP is its decompression capability."
"It is very stable."
"The recovery part of the product is very good."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"It allows us to back up all the servers and centrally manage them."
"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."
"Our customers are happy with the product’s functionality."
"One of the things that I do like about it is that it has a very good deduplication feature."
 

Cons

"I originally intended to use Acronis for cloud backup, however, the cloud backup had major problems."
"I had a couple of false positives, but that’s it."
"The configuration needs improvement."
"I originally intended to use Acronis for cloud backup, however, the cloud backup had major problems. After struggling with it for about two years, I switched to Carbonite and have not gone back."
"A lot of their new technologies are not very good."
"The initial setup was complex."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"Backups are very slow and time consuming."
"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."
"The support could be more knowledgeable and faster."
 

Pricing and Cost Advice

Information not available
"The price of this product is high and it should be lower."
"The solution is priced well compared to other solutions."
"As an MSP partner, I believe that the prices are fair."
"The solution is very expensive."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."
"I feel that the product is fairly priced."
"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."
"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."
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Top Industries

By visitors reading reviews
Comms Service Provider
35%
Computer Software Company
12%
Performing Arts
6%
Financial Services Firm
6%
Computer Software Company
16%
Non Profit
12%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Acronis Cyber Protect Home Office?
I originally intended to use Acronis for cloud backup, however, the cloud backup had major problems. After struggling with it for about two years, I switched to Carbonite and have not gone back.
What is your primary use case for Acronis Cyber Protect Home Office?
I use Acronis for backups. I use it to back up to other drives on the network, back up the entire system, including system images of the Windows C drive and all the data drives. This is for a small...
Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
 

Also Known As

No data available
StorageCraft ShadowProtect, StorageCraft Backup Analyzer
 

Overview

 

Sample Customers

Information Not Available
ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Find out what your peers are saying about Acronis Cyber Protect Home Office vs. Arcserve UDP and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.