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Acronis Cyber Protect Home Office vs Arcserve UDP comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect Home ...
Ranking in Backup and Recovery
37th
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
4
Ranking in other categories
Anti-Malware Tools (22nd)
Arcserve UDP
Ranking in Backup and Recovery
28th
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Disaster Recovery (DR) Software (18th)
 

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect Home Office is 0.6%, up from 0.2% compared to the previous year. The mindshare of Arcserve UDP is 1.2%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Arcserve UDP1.2%
Acronis Cyber Protect Home Office0.6%
Other98.2%
Backup and Recovery
 

Featured Reviews

GR
General Manager at Tilaknagar Industries Ltd
Reliable backups have protected our manufacturing data and now provide confident disaster recovery
Acronis Cyber Protect Home Office is used to take care of the data for our manufacturing company and its users. I work with CrowdStrike only for antivirus. We have antivirus products, but not as a main solution. The antiviruses we are using are from another vendor. For antiviruses, we are using Falcon CrowdStrike. My main experience is with CrowdStrike antivirus and Palo Alto firewall. These are the two things for security, and we are exploring other software solutions that will be beneficial for us. I track two levels of ransomware protection: one from Acronis Cyber Protect Home Office and one from CrowdStrike. I do not work with Cortex cloud by Palo Alto; I have the hardware on-premise at my location. I do not work with WildFire, Prisma Access, or Prisma SD-WAN, but I will be looking forward to it. This is the only firewall I am using, but very soon, I will be opting for another Palo Alto firewall of the same model that will be working on high availability. I am not knowledgeable about the CN-Series firewall; I can only talk about the one I have. We have acquired one particular brand, a company called Pernod Ricard, which manufactures products like Chivas Regal whisky and Beefeater. Endpoint Detection and Response is something we will explore after a certain period of time and we are looking for it very soon. I would rate this review an overall eight out of ten.
Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The reliable tool allows for quick restoration from backup copies, meaning I do not have to reload Windows or programs."
"Acronis schedules in the background and does incremental images so it doesn’t take forever to backup."
"The customer service and support are excellent."
"When it comes to backup, the biggest benefits of Acronis Cyber Protect Home Office are its reliability and the assurance it provides, which we have specifically tried and tested during disasters as it saved us from losing data."
"The malware feature is most valuable."
"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want, I do not have to restore the whole virtual machine, I can just right-click, open it in Arcserve view, and copy anything I want to add to the production, and the restore function is very fast, which is a huge benefit."
"It is a very stable solution...It is a scalable solution."
"The backup is the most valuable feature. It also makes storage very easy."
"I like the solution; it's working well for us."
"Data store deduplication, which saves space on storage and time to backup."
"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups, as the compressed backed-up files do not take up as much storage and the incremental backups can be done in one minute and be backed up on a disc very fast."
"Global deduplication is the best feature of this solution."
"The most valuable feature is the duplication."
 

Cons

"The configuration needs improvement."
"I had a couple of false positives, but that’s it."
"Acronis Cyber Protect Home Office needs to improve their reporting part, and the support provided is sometimes inadequate, which causes issues for customers."
"I originally intended to use Acronis for cloud backup, however, the cloud backup had major problems."
"I originally intended to use Acronis for cloud backup, however, the cloud backup had major problems. After struggling with it for about two years, I switched to Carbonite and have not gone back."
"Its interface can be improved. I find it unintuitive."
"Customer service and support need to be improved. Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"Bad. They delay completing the analysis of a problem and absence of contouring solution for unresolved problems."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"Licensing is an area that needs improvement."
"I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those."
"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."
"Backups are very slow and time consuming."
 

Pricing and Cost Advice

Information not available
"The pricing is moderate."
"The solution is expensive."
"The solution is not very expensive, but it is not cheap."
"Pricing is most likely comparable."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"I feel that the product is fairly priced."
"In comparison to other vendors, it is a low-cost solution."
"The solution is very expensive."
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Top Industries

By visitors reading reviews
Comms Service Provider
28%
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
6%
Computer Software Company
12%
Manufacturing Company
10%
Marketing Services Firm
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise9
 

Questions from the Community

What needs improvement with Acronis Cyber Protect Home Office?
Acronis Cyber Protect Home Office needs to improve their reporting part, and the support provided is sometimes inadequate, which causes issues for customers. The technical support from the third pa...
What is your primary use case for Acronis Cyber Protect Home Office?
Acronis Cyber Protect Home Office is used to take care of the data for our manufacturing company and its users. We are just exploring ourselves in cybersecurity, and it will take time for us to mat...
What advice do you have for others considering Acronis Cyber Protect Home Office?
Acronis Cyber Protect Home Office is used to take care of the data for our manufacturing company and its users. I work with CrowdStrike only for antivirus. We have antivirus products, but not as a ...
Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What needs improvement with StorageCraft ShadowProtect?
One area for improvement in Arcserve UDP is its capability to interact with other cloud servers. We faced challenges in capturing the data from these servers and had to subscribe to another applica...
 

Also Known As

No data available
StorageCraft ShadowProtect, StorageCraft Backup Analyzer
 

Overview

 

Sample Customers

Information Not Available
ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Find out what your peers are saying about Acronis Cyber Protect Home Office vs. Arcserve UDP and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.