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Acronis Cyber Protect Cloud vs Carbonite Safe Backup comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect Cloud
Ranking in Cloud Backup
8th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
55
Ranking in other categories
SaaS Backup (3rd)
Carbonite Safe Backup
Ranking in Cloud Backup
32nd
Average Rating
10.0
Reviews Sentiment
7.8
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Cloud Backup category, the mindshare of Acronis Cyber Protect Cloud is 1.4%, down from 1.5% compared to the previous year. The mindshare of Carbonite Safe Backup is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Protect Cloud1.4%
Carbonite Safe Backup0.5%
Other98.1%
Cloud Backup
 

Featured Reviews

Bala_Krishna - PeerSpot reviewer
Director at esupport Solutions Pvt ltd
Has supported virtual and file backups efficiently while some support issues remain
Our major use case is virtual systems backup as well as file backups The centralized management dashboard helps with team efficiency as well as handling security tasks. The product also includes an AI-based anti-malware feature. It effectively helps us with team efficiency and managing security…
BH
Owner at Stoneridge Engineering, LLC
Continuous backup ensures data safety and seamless operation
One of the most valuable features of Carbonite Safe Backup is its ability to support versioning, which allows me to restore previous versions if I accidentally mess up the data. It works silently in the background, and when needed, it's readily available. The seamless operation, 'set it and forget it,' ensures ease of use without causing system issues or interactions. Additionally, the continuous backup mode functions flawlessly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The management, backup, and recovery features are all very good."
"The solution has helped us maintain the backups, compliance, and integrity of the data residing on the servers and endpoints."
"The tool's backup and cybersecurity features are good. I haven't had any complaints from any users. Everybody likes the XDR and EDR that it provides. The solution is simple and easy to use."
"The product is a good anti-ransomware solution."
"Data protection and ransomware protection are the most valuable features of the solution."
"The product has been very reliable from day one. The biggest advantage of the cloud is that you can scale up and down as you go along."
"This is a solution that I recommend everybody try."
"Once you deploy, it's very easy to manage. It took us about an hour to deploy."
"I would recommend Carbonite to others with simple requirements. It does exactly what I need."
"One of the most valuable features of Carbonite Safe Backup is its ability to support versioning, which allows me to restore previous versions if I accidentally mess up the data."
 

Cons

"Technical support needs to be improved because they do not respond in a timely fashion."
"I faced some problems with the solution's local sign-in part."
"We'd like to see more DLP, data loss prevention."
"The logs could be better. Logs through the website are just too simple and basic."
"Technical support needs to be improved because they do not respond in a timely fashion."
"Not many people know about this product, so they may need to concentrate more on marketing."
"The platform's interface could be user-friendly."
"​The logs could be better. Logs through the website are just too simple and basic.​"
"In the past, I faced a problem where Carbonite would interfere with system restore operations on a Windows 10 machine. This issue was resolved with Windows 11."
"In the past, I faced a problem where Carbonite would interfere with system restore operations on a Windows 10 machine."
 

Pricing and Cost Advice

"I have been using pay as you go with Acronis, so the price is good.​"
"We pay for whatever we use, and they bill us accordingly."
"The solution is a bit expensive for medium-sized companies."
"There is a free trial available in order for people to evaluate it."
"Acronis offers a 30-day free trial of the product."
"The solution is a bit expensive, but it's worth the price."
"When we tested the scenario for over 20 employees, the cost was much lower than the other solutions in the market."
"The pricing is a little lower than the competition, at least in India."
Information not available
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Top Industries

By visitors reading reviews
Comms Service Provider
18%
Computer Software Company
8%
Construction Company
7%
Marketing Services Firm
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise4
Large Enterprise8
No data available
 

Questions from the Community

What do you like most about Acronis Cyber Protect Cloud?
It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends.
What needs improvement with Acronis Cyber Protect Cloud?
Support could be improved, and awareness is important.
What is your primary use case for Acronis Cyber Protect Cloud?
Our major use case is virtual systems backup as well as file backups.
What is your experience regarding pricing and costs for Carbonite Safe Backup?
My experience with pricing is positive. The plan is fairly priced, and since Carbonite meets my needs, I have no reason to change.
What needs improvement with Carbonite Safe Backup?
In the past, I faced a problem where Carbonite would interfere with system restore operations on a Windows 10 machine. This issue was resolved with Windows 11. That said, initially, Carbonite and W...
What is your primary use case for Carbonite Safe Backup?
I utilize Carbonite Safe Backup for continuous cloud backup. It is set to continually back up my files and data.
 

Also Known As

Acronis Protect Cloud, Acronis Backup Cloud
No data available
 

Overview

 

Sample Customers

Zebra Systems
Information Not Available
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886,906 professionals have used our research since 2012.