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Acronis Cyber Protect Cloud vs Carbonite Safe Backup comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect Cloud
Ranking in Cloud Backup
8th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
54
Ranking in other categories
SaaS Backup (5th)
Carbonite Safe Backup
Ranking in Cloud Backup
27th
Average Rating
10.0
Reviews Sentiment
7.8
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Cloud Backup category, the mindshare of Acronis Cyber Protect Cloud is 1.6%, down from 1.8% compared to the previous year. The mindshare of Carbonite Safe Backup is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

Vinoth Thangavelu - PeerSpot reviewer
Effective data loss prevention and good for small and medium enterprises
We are almost ready to acquire ManageEngine Endpoint DLP Plus. We have a lot of tools. We currently use Acronis Cyber Protect and are looking at zero trust file transfer tools. We have hands-on experience with some tools and are continuously upgrading our infrastructure and security tools. We started with Acronis. I think we had McAfee before I joined, and then we switched to Acronis. We are okay with it. Price and features were the main reason you decided to go with Acronis. It is good value for the money.
BH
Continuous backup ensures data safety and seamless operation
One of the most valuable features of Carbonite Safe Backup is its ability to support versioning, which allows me to restore previous versions if I accidentally mess up the data. It works silently in the background, and when needed, it's readily available. The seamless operation, 'set it and forget it,' ensures ease of use without causing system issues or interactions. Additionally, the continuous backup mode functions flawlessly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We turn on the solution and it works well for backing up our data, it is easy to use."
"The platform's most valuable features include its backup functionality, particularly the snapshot and image backup capabilities."
"We like the backup functionality."
"We can block certain ports and USB ports for data loss prevention."
"The user interface is the most valuable feature for me because I can manage backups and teams in one console."
"The update process is quite efficient. They send admin alerts one day in advance when updating data centers or products."
"Acronis Cyber Protect Cloud has very easy backup and recovery capabilities."
"The tool's backup and cybersecurity features are good. I haven't had any complaints from any users. Everybody likes the XDR and EDR that it provides. The solution is simple and easy to use."
"I would recommend Carbonite to others with simple requirements. It does exactly what I need."
"One of the most valuable features of Carbonite Safe Backup is its ability to support versioning, which allows me to restore previous versions if I accidentally mess up the data."
 

Cons

"We've had some troubles with the data center."
"The agent stability needs improvement."
"​The logs could be better. Logs through the website are just too simple and basic.​"
"The technical support could be improved. When you create a ticket, the responsiveness you'd expect is lacking."
"We are forced to purchase space in Acronis' private cloud, which is expensive."
"There is more room for improvement in the training."
"While we use the product to perform daily backups, restoring them from the cloud server often takes a significant amount of time."
"What's lacking in Acronis Backup Cloud is a unified dashboard or console that lets you see the backup status of all clients."
"In the past, I faced a problem where Carbonite would interfere with system restore operations on a Windows 10 machine."
"In the past, I faced a problem where Carbonite would interfere with system restore operations on a Windows 10 machine. This issue was resolved with Windows 11."
 

Pricing and Cost Advice

"The product is not that expensive, making it a product that can be considered for purchase. I rate the product's price a four on a scale of one to ten, where one is expensive and ten is cheap."
"The product is not expensive. It's in the middle. For its capabilities, it's on the affordable side."
"I would rate the product's pricing a seven out of ten. The solution costs around 75 USD for 1TB per month."
"The cost of Acronis Backup Cloud is good. They have several licensing models that customers can choose from."
"I recommend the tool's monthly licensing model."
"The solution is a bit expensive, but it's worth the price."
"It is not a cheap product."
"We pay for whatever we use, and they bill us accordingly."
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Top Industries

By visitors reading reviews
Comms Service Provider
17%
Computer Software Company
15%
Real Estate/Law Firm
9%
Retailer
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Acronis Cyber Protect Cloud?
It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends.
What needs improvement with Acronis Cyber Protect Cloud?
I would like to see more mature XDR and EDR features. Additionally, for backups, I would like more replication options beyond the current VMXI replication. Specific areas also need improvement, and...
What is your primary use case for Acronis Cyber Protect Cloud?
We are a distributor of cybersecurity and IT solutions. I am responsible for Acronis development in our country. We use both Acronis Cyber Protect On Prem and Cyber Protect Cloud.
What is your experience regarding pricing and costs for Carbonite Safe Backup?
My experience with pricing is positive. The plan is fairly priced, and since Carbonite meets my needs, I have no reason to change.
What needs improvement with Carbonite Safe Backup?
In the past, I faced a problem where Carbonite would interfere with system restore operations on a Windows 10 machine. This issue was resolved with Windows 11. That said, initially, Carbonite and W...
What is your primary use case for Carbonite Safe Backup?
I utilize Carbonite Safe Backup for continuous cloud backup. It is set to continually back up my files and data.
 

Also Known As

Acronis Protect Cloud, Acronis Backup Cloud
No data available
 

Overview

 

Sample Customers

Zebra Systems
Information Not Available
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