

Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
Initially, ten people were in the IT support team, but with the reduced ticket volume from 300 to 500 to just 70 to 80 calls monthly, only two IT staff members are now required.
We have seen around a 40 to 50% reduction in password-related help desk tickets, faster login times, and reduced IT administrative effort, resulting in measurable productivity gains and a strong return on investment without needing additional support staff.
Time has certainly been saved and user experience has increased multiple times over, which I consider equivalent to an ROI.
The support professional was very knowledgeable and resolved the issue within 20 to 30 minutes, providing a well-explained manual guide as well.
SOPs and documentation were so seamless and easy to operate.
Support has been responsive and knowledgeable, especially when helping with deployment questions and technical issues.
I have reached out to technical support for troubleshooting SAML certificate mismatches and federated errors between Ping and enterprise apps.
The problem with the support team is that I do not like support; the day of the threat image, they never come on the call and unless it is a priority, they never come to call to defend it and to provide any kind of solutions.
I would rate the technical support for Ping Identity Platform seven out of ten because of their limited support and late availability.
The architecture allows us to add nodes using a horizontal scalability method without challenges.
1Kosmos BlockID has excellent scalability; the company has 3,000 employees, and it handles them very well, suggesting that it could easily scale to accommodate 20,000 to 30,000 users without issues.
1Kosmos BlockID has scaled well for us, handling a growing number of users and applications without noticeable performance issues.
1Kosmos BlockID is highly stable and reliable, with minimal downtime and consistent authentication performance in daily operations.
1Kosmos BlockID is completely stable, and no downtime has been experienced so far.
The majority of the issues were related to basic app configuration in the initial steps.
Ping Identity Platform demonstrates strong stability, as it is not prone to bugs.
In terms of stability for Ping Identity Platform, we haven't faced any issues till now.
Overall, I see PingFederate as a stable product.
Governance and security are equally important, and I appreciate that the solution focuses on secure authentication, data protection, and controlled access while using AI-driven processes.
1Kosmos BlockID could be improved with broader out-of-the-box integrations with third-party applications.
Implementing optimistic execution that allows nodes to process blocks ahead of time for quicker responses, potentially cutting down block times.
I would like to enable ServiceNow Generative AI for auto-diagnosing PingFederate SSO failures and suggest remediation steps.
Ping Identity Platform has multiple products for access management, identity management, a solution for API security, a solution for authorization, and a product for identity verification.
There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems.
Licensing has also been beneficial, as one of the largest licensors in the USA works with clients such as Disney and Marvel, helping manage contracts effectively and reminding of timelines for price changes.
Based on my experience, the pricing of 1Kosmos BlockID is very affordable.
My experience with 1Kosmos BlockID in terms of pricing, setup cost, and licensing is that it could be cheaper; it is somewhat expensive, but I believe it could be more affordable.
Regarding pricing for Ping Identity Platform, I would rate it eight out of ten.
The digital wallet feature also stores user identity information in a private or permissioned blockchain, allowing users to control their personal data.
We saved 80% of the allocation budget for this project.
Passwordless authentication has made the biggest impact for our team as it significantly reduced login issues and helped users access applications faster with less reliance on IT support.
The platform enhances security measures by analyzing multi-factor authentication attempts, highlighting suspicious patterns, and generating compliance reports.
Ping Identity Platform can be accessed both on-premises and in the cloud, allowing for high flexibility in creating user flows and policies tailored to client requirements.
It's a converged platform which can do both identity management, access management, and recently they are bringing privilege management capability as well.
| Product | Mindshare (%) |
|---|---|
| Ping Identity Platform | 2.8% |
| 1Kosmos BlockID | 0.7% |
| Other | 96.5% |

| Company Size | Count |
|---|---|
| Small Business | 18 |
| Midsize Enterprise | 3 |
| Large Enterprise | 14 |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 2 |
| Large Enterprise | 22 |
1Kosmos BlockID is a highly praised solution for identity verification, authentication, and securing access to company resources. Users appreciate its robust security, easy integration, user-friendly interface, and reliable performance.
Its valuable features include seamless integration, robust security measures, biometric authentication, and mobile app convenience. Organizations have seen improved efficiency, communication, and productivity with this solution.
Ping Identity Platform offers cloud capabilities for applications, supporting Single Sign-On, Multi-Factor Authentication, and passwordless authentication. It features flexible integrations and federated identity management, enhancing security through detailed compliance features and seamless IDP integration.
This platform meets enterprise needs with role-based access control, device management, API security, and risk-based adaptations. Its BYOD support, ease of integration, biometric authentication methods, and customizable options with PingFederate aid in enhancing security and convenience. Challenges such as the complex management console, network reliability, and limited customization are present. Users find areas for improvement in incident response features, bio-certification, and network handling for IP classification. Community support and documentation need strengthening to address existing device tracking and token management issues.
What are the key features of Ping Identity Platform?In industries such as finance, healthcare, and IT, enterprises deploy Ping Identity Platform for its ability to implement seamless SSO and MFA. It integrates with protocols like SAML, OAuth, and OpenID Connect to secure communications and user identities. This enhances security and user convenience for customer-facing and internal applications.
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