

Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
Initially, ten people were in the IT support team, but with the reduced ticket volume from 300 to 500 to just 70 to 80 calls monthly, only two IT staff members are now required.
Time has certainly been saved and user experience has increased multiple times over, which I consider equivalent to an ROI.
After implementing it, there is no longer a requirement for personnel to handle these issues because it is a passwordless process, which is very helpful for us.
The support professional was very knowledgeable and resolved the issue within 20 to 30 minutes, providing a well-explained manual guide as well.
SOPs and documentation were so seamless and easy to operate.
My team has used it and found them to be very helpful, kind, and timely in their support.
I have reached out to technical support for troubleshooting SAML certificate mismatches and federated errors between Ping and enterprise apps.
The problem with the support team is that I do not like support; the day of the threat image, they never come on the call and unless it is a priority, they never come to call to defend it and to provide any kind of solutions.
I would rate the technical support for Ping Identity Platform seven out of ten because of their limited support and late availability.
The architecture allows us to add nodes using a horizontal scalability method without challenges.
1Kosmos BlockID has excellent scalability; the company has 3,000 employees, and it handles them very well, suggesting that it could easily scale to accommodate 20,000 to 30,000 users without issues.
Regarding the scalability of 1Kosmos BlockID, we never encountered anything related to resource consumption with this product.
1Kosmos BlockID is completely stable, and no downtime has been experienced so far.
Ping Identity Platform demonstrates strong stability, as it is not prone to bugs.
In terms of stability for Ping Identity Platform, we haven't faced any issues till now.
Overall, I see PingFederate as a stable product.
Implementing optimistic execution that allows nodes to process blocks ahead of time for quicker responses, potentially cutting down block times.
The onboarding and initial configuration experience with 1Kosmos BlockID could be improved, especially in larger enterprise environments with multiple integration authentication rules.
Providing better guidance during selfie or liveness checks.
I would like to enable ServiceNow Generative AI for auto-diagnosing PingFederate SSO failures and suggest remediation steps.
Ping Identity Platform has multiple products for access management, identity management, a solution for API security, a solution for authorization, and a product for identity verification.
There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems.
Licensing has also been beneficial, as one of the largest licensors in the USA works with clients such as Disney and Marvel, helping manage contracts effectively and reminding of timelines for price changes.
While it is expensive according to our initial expectations, it is very helpful because investing in a tool that helps our organization from a security point of view provides significant value.
Based on my experience, the pricing of 1Kosmos BlockID is very affordable.
Regarding pricing for Ping Identity Platform, I would rate it eight out of ten.
The digital wallet feature also stores user identity information in a private or permissioned blockchain, allowing users to control their personal data.
We saved 80% of the allocation budget for this project.
The best features that 1Kosmos BlockID offers are passwordless authentication, phishing-resistant authentication so that no one can steal OTPs, biometric authentication with live detection, and a decentralized identity wallet that allows users to securely store verified credentials.
The platform enhances security measures by analyzing multi-factor authentication attempts, highlighting suspicious patterns, and generating compliance reports.
Ping Identity Platform can be accessed both on-premises and in the cloud, allowing for high flexibility in creating user flows and policies tailored to client requirements.
It's a converged platform which can do both identity management, access management, and recently they are bringing privilege management capability as well.
| Product | Mindshare (%) |
|---|---|
| Ping Identity Platform | 2.9% |
| 1Kosmos BlockID | 0.6% |
| Other | 96.5% |

| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 2 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 2 |
| Large Enterprise | 22 |
1Kosmos BlockID is a highly praised solution for identity verification, authentication, and securing access to company resources. Users appreciate its robust security, easy integration, user-friendly interface, and reliable performance.
Its valuable features include seamless integration, robust security measures, biometric authentication, and mobile app convenience. Organizations have seen improved efficiency, communication, and productivity with this solution.
Ping Identity Platform offers cloud capabilities for applications, supporting Single Sign-On, Multi-Factor Authentication, and passwordless authentication. It features flexible integrations and federated identity management, enhancing security through detailed compliance features and seamless IDP integration.
This platform meets enterprise needs with role-based access control, device management, API security, and risk-based adaptations. Its BYOD support, ease of integration, biometric authentication methods, and customizable options with PingFederate aid in enhancing security and convenience. Challenges such as the complex management console, network reliability, and limited customization are present. Users find areas for improvement in incident response features, bio-certification, and network handling for IP classification. Community support and documentation need strengthening to address existing device tracking and token management issues.
What are the key features of Ping Identity Platform?In industries such as finance, healthcare, and IT, enterprises deploy Ping Identity Platform for its ability to implement seamless SSO and MFA. It integrates with protocols like SAML, OAuth, and OpenID Connect to secure communications and user identities. This enhances security and user convenience for customer-facing and internal applications.
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