


Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
We were able to implement zero trust extremely quickly because of the platform and its ongoing developments, including Cisco Duo Network Gateway, which enabled that transition to zero trust extremely quickly.
Not having MFA means you cannot put a price tag on that because you will be hit with ransomware immediately.
The biggest return on investment was the ease of use for the end users to have that secondary authentication when logging into the critical systems.
Initially, ten people were in the IT support team, but with the reduced ticket volume from 300 to 500 to just 70 to 80 calls monthly, only two IT staff members are now required.
We have seen around a 40 to 50% reduction in password-related help desk tickets, faster login times, and reduced IT administrative effort, resulting in measurable productivity gains and a strong return on investment without needing additional support staff.
Time has certainly been saved and user experience has increased multiple times over, which I consider equivalent to an ROI.
We leverage existing licensing, like Windows Server or SQL, and hybrid benefits, and our sales and marketing teams benefit from co-selling and partnership advantages.
We get a return from not needing to pay other vendors to do what we already had from Microsoft, which was better than the competition.
By eliminating the need for multiple VPN channels and enabling direct work from Azure servers, we have achieved approximately 30% efficiency savings.
They got back to us quickly, were nice, and gave us what we needed.
I would rate their support 10 out of 10.
I would rate support for Cisco Duo a 10, as I have never had a negative experience.
The support professional was very knowledgeable and resolved the issue within 20 to 30 minutes, providing a well-explained manual guide as well.
SOPs and documentation were so seamless and easy to operate.
Support has been responsive and knowledgeable, especially when helping with deployment questions and technical issues.
The actual support when you get to that level is a ten out of ten.
There are immediate answers to any issues that arise with great knowledge and a deep understanding of the product and business needs.
They usually try to deflect, buy time, and often do not address the problem immediately.
In my last contracting position, it was a large one for a major worldwide airline that had hundreds of thousands of devices that could use Cisco Duo, and it scaled very well.
You would not need many more engineers to manage Cisco Duo even if we scale up to 500 employees because it is so simple to manage.
Cisco Duo is scalable for organizational growth.
The architecture allows us to add nodes using a horizontal scalability method without challenges.
1Kosmos BlockID has excellent scalability; the company has 3,000 employees, and it handles them very well, suggesting that it could easily scale to accommodate 20,000 to 30,000 users without issues.
1Kosmos BlockID has scaled well for us, handling a growing number of users and applications without noticeable performance issues.
Microsoft Entra ID meets our needs better, especially when discussing integration.
Integrating seamlessly with Microsoft services like Microsoft 365, Azure, and other Microsoft platforms, while also supporting integration with thousands of third-party applications such as Salesforce, ServiceNow, and Google Workspace using standards including SAML, OAuth, and OpenID Connect.
We experienced no scalability issues with Microsoft Entra ID.
We have not had any Cisco Duo outages across all the companies I have worked for that utilize Cisco Duo.
The stability has been excellent.
I did not notice any downtime or crashes with Cisco Duo.
1Kosmos BlockID is highly stable and reliable, with minimal downtime and consistent authentication performance in daily operations.
1Kosmos BlockID is completely stable, and no downtime has been experienced so far.
The majority of the issues were related to basic app configuration in the initial steps.
It's a critical solution that we can't do without.
I haven't experienced any downtime, crashes, or performance issues with Microsoft Entra ID.
I have not experienced any downtime, crashes, or performance issues with Microsoft Entra ID.
If you don't have internet access, you can't access your computer, only local access is available.
It lacks some dynamic identity management features compared to other products such as SailPoint.
Not only has the product been very good and we have done fewer support cases, but I think support overall has been very fast.
Governance and security are equally important, and I appreciate that the solution focuses on secure authentication, data protection, and controlled access while using AI-driven processes.
1Kosmos BlockID could be improved with broader out-of-the-box integrations with third-party applications.
Implementing optimistic execution that allows nodes to process blocks ahead of time for quicker responses, potentially cutting down block times.
A recent incident we dealt with took four months to resolve with a seven-day deadline, which was quite frustrating.
Synchronization issues occasionally occur, making it challenging to analyze logs and pinpoint the exact problem.
Once you have the connector, there are multiple methods to set up Microsoft Entra ID, but fundamentally, it depends on how you want to integrate your on-premises Active Directory with Azure Active Directory.
The pricing is acceptable to them.
Their website lists $3 per month per user for the Essential license.
One of my customers recently received a billing statement charging 3,600 US dollars for 100 users for one year.
Licensing has also been beneficial, as one of the largest licensors in the USA works with clients such as Disney and Marvel, helping manage contracts effectively and reminding of timelines for price changes.
Based on my experience, the pricing of 1Kosmos BlockID is very affordable.
My experience with 1Kosmos BlockID in terms of pricing, setup cost, and licensing is that it could be cheaper; it is somewhat expensive, but I believe it could be more affordable.
We are getting our money's worth.
Microsoft sets pricing based on customer demand, adjusting to find the optimal balance between sales volume and profit per unit, similar to how Costco manages product prices.
Most features of Entra ID are part of Microsoft's ecosystem and included in Microsoft 365 bundles, which means there are no additional costs associated with pricing and licensing.
From a management perspective, I appreciate that we can enroll or control devices on the back end for people who get a new phone and forget to handle Cisco Duo properly and need to add a new device.
Our company benefits from all those features of Cisco Duo with confidence, and we feel very secure with it in terms of authentication of our logins.
The benefit of having a complete passwordless environment in our organization is that it's gotten people away from using the sticky note under their keyboard - which is a huge problem.
The digital wallet feature also stores user identity information in a private or permissioned blockchain, allowing users to control their personal data.
We saved 80% of the allocation budget for this project.
Passwordless authentication has made the biggest impact for our team as it significantly reduced login issues and helped users access applications faster with less reliance on IT support.
We can secure the applications that we are building and make sure that if the application were to be compromised, there is no full access to a customer's environment causing issues and other security concerns.
It's integrated with Microsoft technologies like Authenticator, SSO, and MFA, streamlining operations and creating a seamless environment.
The granular control, such as preventing logins from specific locations, enhances security significantly.
| Product | Mindshare (%) |
|---|---|
| Microsoft Entra ID | 5.6% |
| Cisco Duo | 3.7% |
| 1Kosmos BlockID | 0.7% |
| Other | 90.0% |


| Company Size | Count |
|---|---|
| Small Business | 66 |
| Midsize Enterprise | 29 |
| Large Enterprise | 92 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 4 |
| Large Enterprise | 15 |
| Company Size | Count |
|---|---|
| Small Business | 91 |
| Midsize Enterprise | 42 |
| Large Enterprise | 162 |
Cisco Duo is a cloud-based identity security platform safeguarding critical resources for any user and device worldwide. Known for its ease of use, Duo offers seamless protection across multi-cloud, hybrid, and on-premises environments.
Cisco Duo is designed to secure access with identity-first protection and provides extensive visibility throughout an organization's identity ecosystem. Offering multi-factor authentication, Duo facilitates easy integration and management, allowing teams to protect data effectively on VPNs, applications, and networks. Its single-pane management improves security processes while enhancing trust, making it suitable for diverse IT infrastructures.
What are the key features of Cisco Duo?
Which benefits and ROI should users consider?
In industries like education and finance, Cisco Duo is widely employed to secure multi-factor authentication across platforms such as email, databases, and servers. Its integration capabilities with Microsoft 365, Active Directory, and VPNs like AnyConnect are instrumental in verifying user identities using mobile apps or OTPs, catering effectively to both remote and on-premise environments.
1Kosmos BlockID is a highly praised solution for identity verification, authentication, and securing access to company resources. Users appreciate its robust security, easy integration, user-friendly interface, and reliable performance.
Its valuable features include seamless integration, robust security measures, biometric authentication, and mobile app convenience. Organizations have seen improved efficiency, communication, and productivity with this solution.
Microsoft Entra ID offers advanced identity management capabilities, ensuring security and efficiency with features like single sign-on and multifactor authentication.
Designed for hybrid environments, Microsoft Entra ID provides seamless synchronization between on-premises Active Directory and Azure Active Directory, enhancing security with multifactor authentication and conditional access. By integrating with a broad spectrum of cloud services, it supports user authentication and mobile device management, facilitating streamlined application registration and secure API access.
What are the most notable features of Microsoft Entra ID?In finance and healthcare, Microsoft Entra ID plays a crucial role in managing access to sensitive information while maintaining compliance with industry regulations. Retail and manufacturing sectors leverage its capabilities for secure supply chain operations and partner collaboration.
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