CMW Tracker Reviews

Small law firm, each staff member has individual tasks with a requirement for some teamwork. Each employee must be responsible and accountable for their own tasks and timeframes. Delegation is often required between team members. Workflow is imperative and must be constant to ensure client satisfaction.

Excellent task manager software - supports both management and workflow. Time tracking is available and much used in our firm. Integration with Microsoft Outlook is also a great feature, along with the ability to access from mobile. Being able to use Comindware Tracker for common processes or standalone tasks for crucial in our decision to test the software. The software is flexible and computer-novice friendly, making training required minimal and efficient to implement.

The ability to access Comindware Tracker from mobile has been greatly valuable to our organization. We are often out of office and this can create timeframe and task management issues. Being able to access tasks and time tracking while on the move is a great asset.

The initial setup can be quite slow and finicky. I am still learning how to implement formulas for creating the 'rules' applicable. A walk-through video would be preferable however some one-click business application setups do assist with this in a wider range.

We have implemented the software for collaboration between our purchasing team and operations team. It has helped immensely with ensuring that both teams are in the loop about which orders, entered by the operations team, are pending and should be urgently looked into by our purchasing team.

Our purchasing team's efficiency and the productivity of our operations team have improved since implementing this solution. Its performance has exceeded our expectations. There are multiple functions for easy management of the workflow, as well as for connecting with all types of devices. Together, these features have helped to reduce the efforts of both of our teams.

• You don't need technical skills to develop, maintain, and update workflows.
  
• The user interface looks great and navigation around it is simple.
• It is easily accessible through any web browser.
• Tracking the status of a workflow is very simple and fast.

• There is no mobile app.
• There are not very many report templates, and if there were more, it would really help.
• There are no contextual menus.
• Sometimes requires that we refresh the page and restart the order.
• Mobile Browser View: The Responsive view needs some improvement.

This solution can be useful for tracking the different stages of projects and the people working on them. Moving along and collaborating with the next person in the chain of events is made easier.

It's also useful for tracking different stages of the service process, as well as the technical hands that are making it happen. It enables them to collaborate better and ultimately get their work done faster.

It's very useful for us in terms of tracking the status between the purchasing and operations teams, and it has enabled easy tracking of resolutions to queries and issues.

Comindware is great for workflow management. It's user-friendly and trustworthy. You don't need technical skills to develop, maintain and update workflows. Using the intuitive web-based user interface of the visual workflow builder, you can design and set up workflows.

Comindware Tracker is a good fit to streamline heavy and nonlinear workflows of information. Especially for workflows with multiple collaborators who input information and several approvers that require a lot of back and forth.

In my department, this software is extremely useful. It is great for keeping everybody in the loop. Projects are also released much more quickly and efficiently for production. We have implemented the collaboration software between our support team and the operations team.

The user interface looks great and it's simple to navigate around. You do not have to be a genius in coding to use it. Customize workflow processes visually and interactively. In addition, excellent customer service and technical support. Great value for the money.

This solution lacks API integration with some popular websites. It would be helpful to have more documentation about setup and use.

It might be possible to improve reporting. Creation of reports is ok, but templates for reporting would help a lot. Some improvement is needed for automated emails.

They have excellent customer service and technical support.

We didn't have a different solution. 

Web-form and workflow creation are super easy.

This is a reasonable price. Can manage all within my budget.

The licensing is also easy.

We evaluated a few different solutions, including Wrike.

The Outlook Workflow Tool is another one of my favorite tools. This feature really helped me keep a close eye on my workflow.

We use Comindware Tracker to improve collaboration and standardize communication among team members.

We have been using Comindware Tracker in our own department to build and solve problems regarding process management, task management, and workflow definition. This is an important element for us in order to standardize our business processes, keep track of them, and automate as much as possible. Using this solution has enabled us to address issues with respect to a lack of data and process standardization, as well as avoiding high-effort manual tasks.

This solution has improved our organization in the following ways:

• Process Improvement
• Operational efficiency improvement
• Analysis lead time reduction
• Improved decision-making process
• Lean mindset

Siloed working and non-standardized processes are very common aspects of any company.

Comindware tracker workflows and business process management features allow easy and straightforward design and representation of processes, helping to standardize activities across areas, identify bottlenecks and time constraints, and serve as a valuable input for lean management and process improvement.  

The most valuable feature is that any non-technical personnel can easily work on the solution, redefining processes and creating drag and drop workflows according to the department or cross-department needs.

There are two key topics which could be improved in this product:

1. The UX/UI could be reviewed and revamped to meet new the criteria of digitalization and innovation. Structure of functionalities and general storyline/rational of the solution could be reviewed.
2. There are not many report templates to be used; the list of available templates could be improved and expanded. The solution should take advanced of advanced analytics to provide a rich and compelling set of dashboards with metrics and useful insights.

This is a very stable and mature product, and I have not yet found any errors.

I find that this solution is very scalable and mature, being flexible as well (mobility-based).

I find that technical support is very professional and skilled. Good to interact with.

We did not use a different solution prior to this.

The implementation of this solution is very easy, it took us less than three months.

We used an in-house implementation team.

Standardizing our business processes has lead to a drastic improvement in efficiency.

We evaluated the BPM BizAgi solution in addition to this one.

Comindware Tracker is really in an upper class due to the great UX/UI, easy features, and mobile flexibility. It is well aligned with the new digital and innovative solutions that are being demanded by the market. Therefore, I really believe they are uniquely positioned in the market of BPM and Workflow Management.

So far, we have no issues to raise. I am a very experienced IT resource with more than ten years of experience, and I find this solution is outstanding.

Our primary use case for this tool is managing multiple separated teams if they need to work together on a single project. Workflows are shared easily among team members. 

This tool is used across the entire development team for workflow management. With little training, any non-technical member can use it.

The feature I have found most valuable is the easy synchronization with other tools. It also provides an easy interface. There are multiple features for workflow management, connecting with all types of devices, etc. Overall, it reduces team effort.

The user interface can be changed to be responsive. Cost of the product can also be reduced. No other suggestions to incorporate.

With respect to stability, in our experience, we have seen less than fifteen failures.

In terms of scalability, I feel that this is a good option for large teams.

Prior to this solution, we used Confluence. We switched for more flexibility and features.

The initial setup was easy.

We implemented this solution in-house.

Our return of investment with this solution is good.

This solution has a very lost cost.

We did not evaluate other options before settling on this solution.

Overall, this is an excellent workflow management tool.

This application has been used across all of the organization for better and faster software development. It is used to design and launch our business applications with a drag and drop interface instead of coding.

This solution has solved a lot of our business problems, including the purchase of additional software for generating web forms and records. This enables the seamless addition and changing of data and processes with no interruption to our business operations.

It is a great workflow management tool. The best part for us is its "low code approach", which means that we start with simple cases and grow as needed. Full support for the agile methodology is an additional benefit.

The configurable dashboard analytics and reporting capabilities ensure timely decision making. It includes a drag and drop interface to configure your data and processes.

The design of the software is pretty straightforward. Comindware has fully open web APIs, and it is enabled with unified security and administration across the entire application dashboard. Data is exchanged bidirectionally, as it is enabled through the Enterprise Service Bus.

The Comindware Digital Workspace ensures that all tasks, data, and communications are easily accessible to team members. The customer and partner self-service portal provides real-time access to external data and statistics.

Very great software for a small budget. The time and workflow maintenance efforts are reduced, and it saves a lot of time in project implementation. The workflow and business process are transparent and smooth.

Commindware is a bit complex and is difficult to understand. This is because everything we need to buy is here. We would like documentation that is helpful for setup and usage of the application.

The Open API is great, but more could be done in my opinion. It lacks out-of-the-box integration with popular web services. We are expecting this change in the next build or release.

Comindware has great stability when compared to that of the other products on the market. If there are small changes in the other products then Comindware makes enhancements and gives us a new version. It is a great software tool for the entire enterprise, including business applications.

The application is very flexible and can be used across the entire organisation for better implementation of various workflows.

The customer support is fast and responsive, but it could still be improved. Sometimes there is a customer support delay. Improving this would make for a better experience.

Prior to using Comindware, we were completely relying on Google Gmail, which is a very manual and time-consuming process. We felt it was better to switch, and we found Comindware. 

Prior to using this product, we used dotProject. It looks and works similarly to Comindware, but Comindware comes with the latest features. It helps very well with project management, and the workflow process is very easy and fast. Using dotProject, the application maintenance seemed to be harder and more costly.

The initial setup seemed a bit complex, and there is no great documentation. It was a bit difficult to identify things in the setup process. We are looking forward to Comindware giving complete documentation, in terms of the setup and usage, in the near future.

We implemented this solution with an in-house team.

It has very great software for a small budget.

Regarding the setup process, it needs better documentation. This will help us to understand the procedure and other features of the application. There is a bit of complexity to using the Comindware tracker, as it lacks documentation. This is something that we are expecting in the near future.

Apart from that, the cost is low and it fits all of the company's requirements. The pricing and licensing is as per market standards, except that the process of extending licenses is also easy.

Prior to using this solution we tried dotProject. After using this and checking with various other vendors, we feel that Comindware is one of the best applications to fit our needs and business style.

It's a great tool that I would recommend to all organizations for maintaining a better workflow management process. I recommend that everybody go with Comindware, as it is simple, secure, and fast.

Ease of use is a big plus. Timely notifications make sure we don't miss anything. Also, since it can be used via any web browser, the headache of setup is saved.

• It has reduced the cost of training people as hardly any coding knowledge is required. 


• Repeated tasks have been automated easily.

The best part is no coding is required. Hence it's extremely easy to understand. Usage with the non-technical team has reduced the need for commercial training of the workforce.

A mobile app will be a big plus. Also, more API integration with popular websites will be more helpful.

Very stable. More than 98% time stable. It crashed one or two times, but I'm not sure if it was because of the software or internal computer configuration.

I think it's easily scalable. Ive never faced any problem in this aspect.

Will give them 4/5. I don't need to use tech support much in any case.

Comindware Tracker is more easy to use as compared to Zoho. Bug tracking and requirement tracking is more flexible compared to Zoho. Coordinating and processing real-time reports is a bit easier than Zoho. Zoho has a mobile app also so that's the only plus for Zoho as far as I can tell.

It was straightforward. I didn't face any problem.

The in-house team helped with it.

I saved a lot of money. People don't need to go through additional training for its use.

It is very cost effective. There's no need for training your workforce which will be very helpful in the long run.

It was suggested by colleagues who have used it earlier. Reviews were very rave, so we decided to opt for it.

I have found it very easy to use. It has automated a lot of repeatable tasks for us.

We are using Comindware Tracker to build and run custom workflow apps across the company. We have already automated a bulk of routine workflows like SLA tracking, document approvals, client request management, etc.

It has enabled us to quickly build end-to-end management of back-office workflows and automate a number of manual steps.

Comindware Tracker gives a lot of configurations and business rules to the administrators, and these can also be delegated to business users so that they could build and maintain their own step-based workflows. No coding required.

It lacks workflow samples, which would make it even easier for non-technical users to build their own apps.

I have been testing different project management solutions for our firm, and Comindware Tracker offers unique functionality when compared with other tested solutions. Other solutions are difficult for us to master and utilize. Comindware Tracker features a clear layout with a clean, professional interface that people can use with ease. 

Project management software helps me keep track of complete and incomplete tasks.

The clean interface, prioritization, and private task lists aren't present in other solutions.

Figuring out how to integrate defined teams or groups into this system is difficult, and there are no contextual menus.

Comindware Tracker is being used to track the full lifecycle of our service from managing offer requests which come through a web form, then processing a service request and managing service delivery. This workflow management and collaboration tool adds a tremendous amount of transparency to our consultation and research process. It allows for successful management of hand-offs which are necessary between different teams.

This software added transparency to our workflows. It helped with increasing throughput of clients and their satisfaction.

Comindware Tracker make it easy to tweak workflows and forms, so users could easily optimize without breaking stride. It successfully routes hand-offs between different teams, adds transparency to workflows, and has a set of social collaboration tools.

The OpenAPI is good, but it is not enough. It lacks out-of-box integrations with popular web services.