

CMW Tracker and WorkFusion are in the business process management and task automation market. CMW Tracker has an advantage in pricing and customer support, whereas WorkFusion stands out for its advanced feature set.
Features: CMW Tracker shines with its customizable workflows, versatile process tracking, and user-friendly interface requiring no coding skills. It enhances collaboration and boosts efficiency with a focus on ease of use for non-technical teams. WorkFusion offers AI-driven automation, extensive analytics, and robust document processing capabilities. Its AutoML capabilities make it suitable for complex tasks, while cognitive features and flexible integration options enhance adaptability.
Room for Improvement: CMW Tracker could enhance its automation capabilities and offer more advanced analytics tools. Expanding on AI-driven features may attract tech-savvy users and those looking for more powerful integrations. WorkFusion may benefit from streamlining its deployment process to reduce initial setup complexity. Improving seamlessness in its user interface could also make it more accessible for those new to automation.
Ease of Deployment and Customer Service: CMW Tracker offers straightforward deployment and robust support, facilitating an easy start for businesses. Its ease of use makes it accessible for non-technical users. WorkFusion, while offering comprehensive support post-implementation, involves a more complex deployment requiring significant resources initially. However, once implemented, it effectively handles intricate automation tasks.
Pricing and ROI: CMW Tracker provides a budget-friendly solution with lower upfront costs, appealing to cost-conscious buyers. It delivers moderate ROI due to its straightforward and efficient functionality. WorkFusion, despite higher initial costs, justifies its price through superior long-term ROI, thanks to extensive automation capabilities and the value of advanced features that drive robust business improvements.
Some issues are resolved quickly, while others might take time as they require further analysis.
They respond quickly, collect necessary logs, and sometimes propose new solutions.
Initial support often struggles to find solutions, leading to delays until more experienced personnel get involved.
The number of bots currently running on the platform should be more than 1,000, including RPA and non-RPA bots.
WorkFusion is efficient for structured automation tasks with predefined templates and clear documentation.
WorkFusion requires a strong background in Java to meet requirements effectively.
I frequently face issues with infrastructure and some WorkFusion-related problems, such as login issues.
Some stability problems may arise from processes that have not been designed or coded properly, leading to glitches.
In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity.
The main concern is the technical nature, which requires significant Java skills.
Currently, I would rate their pricing around two, as WorkFusion's cloud version seems costly compared to others.
It is worth the money as a tool.
I am not familiar with the exact pricing, however, it is considered pricey.
They provide an inbuilt Selenium framework and infrastructure that eases my workload, allowing me to write Java code and embed it within Groovy classes.
It also supports reusable code components through Java, making it efficient for developers.
The platform now includes auto machine learning and AI capabilities.
| Product | Market Share (%) |
|---|---|
| WorkFusion | 1.0% |
| CMW Tracker | 1.1% |
| Other | 97.9% |

| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 4 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Large Enterprise | 23 |
CMW Tracker offers a browser-accessible workflow management platform supporting low code development with features such as team collaboration and excellent customer service. Users value its affordability and ability to enhance transparency and standardize processes.
CMW Tracker streamlines project management by allowing non-technical users to create workflows, manage tasks, and synchronize tools efficiently. This platform emphasizes ease of deployment and modification, bringing transparency and clarity to processes while enabling workflow automation. Its user-friendly design, robust analytics, and cost-effectiveness make it a favored choice for organizations needing efficient workflow management.
What are the main features of CMW Tracker?CMW Tracker is widely implemented across industries requiring efficient workflow management, particularly in settings where collaboration and process transparency are critical. Organizations benefit from its ability to standardize operations, reduce IT dependency, and enhance service delivery by enabling seamless communication among dispersed team members working on joint projects.
WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.
We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.