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CMW Tracker vs WorkFusion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.4
CMW Tracker streamlined workflows, reduced risks, increased transparency, lowered costs, standardized processes, and maximized investment returns efficiently.
Sentiment score
7.6
WorkFusion's automation boosts productivity, cuts costs, and enhances accuracy, enabling significant returns and efficiency without extra hiring.
 

Customer Service

Sentiment score
7.9
CMW Tracker's customer service is quick and attentive with efficient technical support, though occasional delays exist in uncommon situations.
Sentiment score
7.4
WorkFusion's support team is praised for responsiveness and expertise, though some desire improved upgrade support and communication.
Some issues are resolved quickly, while others might take time as they require further analysis.
Intelligent Automation SME at a financial services firm with 10,001+ employees
They respond quickly, collect necessary logs, and sometimes propose new solutions.
Associate II at Affirm
Initial support often struggles to find solutions, leading to delays until more experienced personnel get involved.
Works at Awery Aviation Software
 

Scalability Issues

Sentiment score
9.1
CMW Tracker scales seamlessly, supporting large teams and diverse workflows, enabling effortless growth without complex setups.
Sentiment score
7.3
WorkFusion offers scalable automation, robust integration, and widespread deployment despite version-specific challenges, meeting substantial automation needs effectively.
The number of bots currently running on the platform should be more than 1,000, including RPA and non-RPA bots.
Intelligent Automation SME at a financial services firm with 10,001+ employees
WorkFusion is efficient for structured automation tasks with predefined templates and clear documentation.
Associate II at Affirm
 

Stability Issues

Sentiment score
8.5
CMW Tracker is praised for its 98% uptime, stability, reliability, and effective technical support, outperforming other market offerings.
Sentiment score
6.9
WorkFusion is generally reliable with effective support, but faces challenges in memory usage, infrastructure, and high-volume task stability.
WorkFusion requires a strong background in Java to meet requirements effectively.
Associate II at Affirm
I frequently face issues with infrastructure and some WorkFusion-related problems, such as login issues.
Works at Awery Aviation Software
Some stability problems may arise from processes that have not been designed or coded properly, leading to glitches.
Intelligent Automation SME at a financial services firm with 10,001+ employees
 

Room For Improvement

CMW Tracker needs frequent updates, interface improvements, API expansion, more reporting, better setup guidance, and a mobile app.
WorkFusion needs ERP integration, user-friendly features, codeless options, improved ML and OCR, plus accessible global training.
In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity.
Associate II at Affirm
The main concern is the technical nature, which requires significant Java skills.
Intelligent Automation SME at a financial services firm with 10,001+ employees
 

Setup Cost

CMW Tracker offers cost-effective, user-based licensing with valuable features, easy extensions, and no workforce training required.
WorkFusion is costly but offers unlimited licenses for some, making it worthwhile for enterprise-scale deployments despite complex pricing.
Currently, I would rate their pricing around two, as WorkFusion's cloud version seems costly compared to others.
Intelligent Automation SME at a financial services firm with 10,001+ employees
It is worth the money as a tool.
Associate II at Affirm
I am not familiar with the exact pricing, however, it is considered pricey.
Works at Awery Aviation Software
 

Valuable Features

CMW Tracker offers easy deployment, low-code development, and seamless collaboration, excelling in workflow management with budget-friendly integration.
WorkFusion offers robust automation with user-friendly features, comprehensive integrations, scalability, and efficient document processing capabilities.
They provide an inbuilt Selenium framework and infrastructure that eases my workload, allowing me to write Java code and embed it within Groovy classes.
Works at Awery Aviation Software
It also supports reusable code components through Java, making it efficient for developers.
Associate II at Affirm
The platform now includes auto machine learning and AI capabilities.
Intelligent Automation SME at a financial services firm with 10,001+ employees
 

Categories and Ranking

CMW Tracker
Ranking in Process Automation
35th
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Business Process Management (BPM) (36th)
WorkFusion
Ranking in Process Automation
28th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
32
Ranking in other categories
Robotic Process Automation (RPA) (20th), Intelligent Document Processing (IDP) (12th)
 

Mindshare comparison

As of March 2026, in the Process Automation category, the mindshare of CMW Tracker is 1.3%, up from 0.1% compared to the previous year. The mindshare of WorkFusion is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
WorkFusion1.0%
CMW Tracker1.3%
Other97.7%
Process Automation
 

Featured Reviews

Excellent task manager software - supports both management and workflow
Excellent task manager software - supports both management and workflow. Time tracking is available and much used in our firm. Integration with Microsoft Outlook is also a great feature, along with the ability to access from mobile. Being able to use Comindware Tracker for common processes or standalone tasks for crucial in our decision to test the software. The software is flexible and computer-novice friendly, making training required minimal and efficient to implement.
AN
Associate II at Affirm
Enhance task automation through efficient processing of email and document workflows
WorkFusion works well with Microsoft 365, especially Outlook, allowing for efficient processing of multiple emails at once. Code automation is robust, enabling processing of multiple emails in a single transaction. It also supports reusable code components through Java, making it efficient for developers. WorkFusion has clear documentation that facilitates training.
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885,311 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
31%
Comms Service Provider
10%
Performing Arts
8%
Outsourcing Company
6%
Financial Services Firm
29%
Computer Software Company
6%
Comms Service Provider
6%
Construction Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise3
By reviewers
Company SizeCount
Small Business10
Large Enterprise23
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for WorkFusion?
WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricing. It is worth the money as a tool.
What needs improvement with WorkFusion?
In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity. The system can break down, requiring numerous exception cases, thus complic...
What is your primary use case for WorkFusion?
I used WorkFusion ( /products/workfusion-reviews ) mainly for automating tasks related to Microsoft 365, such as automating cases from emails sent to Outlook. This included processing documents usi...
 

Also Known As

Comindware Tracker
No data available
 

Overview

 

Sample Customers

Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services
Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street
Find out what your peers are saying about CMW Tracker vs. WorkFusion and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.