We changed our name from IT Central Station: Here's why
Get our free report covering Broadcom, ServiceNow, Atlassian, and other competitors of Clarizen. Updated: January 2022.
566,121 professionals have used our research since 2012.

Read reviews of Clarizen alternatives and competitors

Program Manager at a energy/utilities company with 501-1,000 employees
Real User
Top 20
Customizable, scalable, reasonably priced, and stable
Pros and Cons
  • "Clarizen's slide publisher is one of my favorite features."
  • "I believe that the graphs, reporting, and connection with the slides are areas that need improvement."

What is our primary use case?

We use Planview Projectplace for project management.

What is most valuable?

Clarizen's slide publisher is one of my favorite features. That is something I frequently use, and that is also highly valued within our company.

What I also like about the system is that it is custom-made. As a result, you won't have a lot of features that you won't use. You can also tailor it to the users' needs in order to provide them with the access they require, which is fantastic, in my opinion.

What needs improvement?

The graphics could be improved. I know they've been working on it, but the visuals could be more organized and easier for the eyes to read.

Sometimes it's slow. I get complaints that it's slow in starting up.

In terms of speed for up and downloads the performance could be better.

In the next release, I would like to see easier functionality for the calculations. When it comes to the reports, I like to see the graphs in a different way or an easy to manage the graphs.

I believe that the graphs, reporting, and connection with the slides are areas that need improvement.

For how long have I used the solution?

I have been using Planview Projectplace since 2017.

What do I think about the stability of the solution?

Planview Projectplace is a stable product.

What do I think about the scalability of the solution?

It's quite easy to scale. Simply add more licenses to have more people added to it.

How are customer service and support?

I would say that up until about a month ago, I was very pleased with the assistance. Then I got a new person on board, and I've been confused about the support since then.

What I also like, and what I am also struggling with is technical support.  While it was Clarizen I received great support, but now that is Planview the level of support is less, but it could be bad luck because my technical support person has left the company, and I have a new person. As a result, the technical support is somewhat reduced.

One of the things I liked best about Clarizen was that they provided excellent technical support even after you'd been using the system for years. You knew exactly what was coming, what the updates were, and if you had any support questions. 

The support allowed us to differentiate between the other solutions. Also, it was one of the reasons we chose this solution and would recommend it to others.

Which solution did I use previously and why did I switch?

We were originally using Clarizen, and Clarizen has been acquired by Planview.

We were a division of a larger corporation. We were sold or divested. As a result, we needed to select a new system. As the system we had was very broad, and we only used a small portion of it. When you notice that it's becoming too complicated, and we simply made less use of it.

We were concerned that we were becoming smaller, we conducted an investigation to find something that would suit our needs. It would be easy to scale as well as adjustable.

If there is anything you will not use, I believe you should not use it at all or not show it to the project manager, rather than taking a very corporate approach and receiving a lot of extra features that you will not use. That is one of the reasons that we have chosen Clarizen instead of Microsoft Project. 

We have reviewed also three other systems, and we stepped away from the system that we were used to because we also found it too broad.

How was the initial setup?

It was complex for me to set up because I don't have a background in ICT. Even though they said it was simple, I found it difficult.

What about the implementation team?

I needed an ICT person to assist me in the system setup.

What's my experience with pricing, setup cost, and licensing?

I believe it is a good value for money for the service they provide and the tailored program. When compared to Microsoft Project. In my opinion, the pricing is reasonable.

Which other solutions did I evaluate?

We evaluated Microsoft and two other solutions. Also, we came from a corporate company that had another system in place, and we have chosen Clarizen because you can customize it to your requirements. You won't have a lot of additional features that you are not using, you can really make it, your own.

What other advice do I have?

I would absolutely recommend the system to other users.

I am very pleased with the system right now. Based on the knowledge, and the experience that I have with other project management systems; I would rate Planview Projectplace an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
Manager - Operations Advisory (Finance transformation and performance improvement) at a consultancy with 10,001+ employees
Real User
User friendly, stable, and easy to do complex project plans

What is our primary use case?

I was using this solution for project planning and status reports for a work project I was involved in.

What is most valuable?

Microsoft Project is user-friendly and easy to use to do very complex project plans.

What needs improvement?

The dashboard could be improved.

For how long have I used the solution?

I have been using this solution for six months.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

I have found the solution to be very scalable. 

Which other solutions did I evaluate?

We had evaluated other solutions before we chose Microsoft Project, such as Clarizen. Based on our discussion with the client, we decided to go with this solution.

What

What is our primary use case?

I was using this solution for project planning and status reports for a work project I was involved in.

What is most valuable?

Microsoft Project is user-friendly and easy to use to do very complex project plans.

What needs improvement?

The dashboard could be improved.

For how long have I used the solution?

I have been using this solution for six months.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

I have found the solution to be very scalable. 

Which other solutions did I evaluate?

We had evaluated other solutions before we chose Microsoft Project, such as Clarizen. Based on our discussion with the client, we decided to go with this solution.

What other advice do I have?

I rate Microsoft Project an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Flag as inappropriate
Get our free report covering Broadcom, ServiceNow, Atlassian, and other competitors of Clarizen. Updated: January 2022.
566,121 professionals have used our research since 2012.