Bitdefender MDR Reviews

The primary use case is the protection of an internal network for one of my customers. It includes covering anti-malware and email scans. The email security is also performed through Daemon.

The most valuable features include email security and web URL scanning, particularly the link scanning aspect. 

The solution's automatic response capabilities have so far only been used for minor incidents, such as someone clicking on an insecure link. It provides regular anti-spam email security measures. 

Despite not having had serious incidents requiring automatic response, the current functionality is helpful.

I personally haven't had a customer on my watch who, after deploying the security solution, came back and told me they've had a breach.

Mostly focused on the customer's MDR, customers buy into these solutions because of budget. Bitdefender is priced well for people to get some MDR coverage. It might not be the ideal MDR they wanted, but it's an MDR, and they need it. It's a balancing act. It's always about what the customer is willing to spend and their budget limitations.

I like the EDR feature. 

I went through their training and got the sales certification. I looked at it, and it didn't look any different than something like Falcon Complete or similar tools. These systems are set up to be point-and-click, toggle switches – that's the standard. 

We are working with Bitdefender as resellers and partners in Greece. We are constructing an ISO 27001 roadmap that includes Bitdefender for the security of our company.

Bitdefender provides a lot of information on the console and gives feedback. It is useful for deploying clients from the cloud and running them on computers, which helps us support our clients 24/7.

The main reason my customers opted for MDR is the lack of personnel to manage EDR products. So, they sought MDR as a service for deep investigation of threats and incidents, requiring guidance and additional support. Hence, they invested in MDR as a solution.

Customers chose MDR for its enhanced visibility and automation capabilities. With the MDR portal and preapproval, actions can be performed efficiently, and the SOC team can assist and guide organizations in mitigating risks.

So, Bitdefender MDR improves our clients' cybersecurity posture against advanced threats in terms of more visibility and automation.

Moreover, Bitdefender MDR streamlined the incident response process. 

The process is very smooth, focusing on threat identification and mitigation. MDR provides early warnings/visibility for potential incidents, capturing even the smallest details. The 24/7 SOC team monitors the portal diligently, ensuring no incident or event is missed.

Once onboarded, MDR continuously monitors all security feeds and incidents. The SOC team, upon detecting a security breach, notifies the customer through the portal for necessary approvals and actions. So, the 24/7 monitoring feature enhances  security operations.

Moreover, Bitdefender MDR's integration capabilities have been smooth, leveraging cloud-based and various threat intelligence feeds. Bitdefender's array of technologies, including remote mapping and machine learning, with numerous patents, ensures effective threat management.

I used it for my client for endpoint security.

We were predominantly focused on endpoint security. We actually sold a couple of licenses, and I bought 500 licenses for my customers. They used it for about three years, and then the corporate policy switched vendors. And they moved out.

Compliance is a very important factor, and Bitdefender scores well in these areas.

We use the tool as an antivirus solution and EDR. 

Bitdefender MDR mitigates the risk of malware attacks. 

I'm communicating with the local team in the Philippines, and I just installed the solution on my endpoint devices. I'm on a trial run of the product.

The idea is to protect our endpoint devices in the office. 

We are in the process of trying the solution to see if it fits our needs. 

We primarily use the solution to protect our endpoints. 

It's light on the endpoints and it complies with the latest European GDPR, the global data protection laws. The best part is it never slows down the endpoint. Most of the other antivirus engines, they're very heavy on the endpoints, so they consume a lot of memory.

It's got better blocking for portable storage devices and a better engine for ransomware. 

It's got a built-in VPN, in case you are doing any banking or online transactions. If you're looking at an enterprise with centralized control, you can actually push the policies to all your clients' endpoints easily across VPNs.

The main thing I like about it is it's got all the features I need. 

The resolution runs in the background while offering very good protection and good reporting with a lot of good controls. 

It works on virtual machines too.

The solution scales well.

It has a very quick, very simple initial setup process. 

There is a lot of very helpful documentation available.