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Bitdefender MDR vs CrowdStrike Falcon Complete MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitdefender MDR
Ranking in Managed Detection and Response (MDR)
15th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
80
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Managed Detection and Response (MDR) category, the mindshare of Bitdefender MDR is 3.0%, up from 2.4% compared to the previous year. The mindshare of CrowdStrike Falcon Complete MDR is 12.5%, down from 15.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Jörg Köhler - PeerSpot reviewer
Efficient email security and link scanning streamline network protection
One area for improvement is the user-friendliness of the UI. It is not intuitive to manage policies as I have to go through several pages to find necessary information. Additionally, the profile management for scanning and protection profiles is clumsy and could be more straightforward. There should be some simplification in changing profiles due to performance issues.
Otis Brinson - PeerSpot reviewer
Helps users keep track of everything from one place
The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations. Because it's cloud-based and reports up to the cloud, we also have access to the back end, and an incident response team monitors all incidents. We also have an escalation process in place. From my perspective, there are other pieces of CrowdStrike that the security architect team uses as well, but I don't get involved with those as much. I usually just wait for the end results or the notification if I need to get involved if there is an incident.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"A lot of the AI that is running in the background that deals with the response on different detections is important, and the learning from the labs themselves is also very important. That's where they set themselves apart from others. A lot of the other products that are out there on the market probably have a lot more bells and whistles, but they are not necessarily directed at the heart of what MDR should do, at least in my opinion. Everybody is entitled to their own opinion, and in my opinion, if you're getting back to the basics and doing what its true intention is, they've done a very good job in comparison to others."
"The most valuable features include email security and web URL scanning, particularly the link scanning aspect."
"Bitdefender MDR's integration capabilities have been smooth, leveraging cloud-based and various threat intelligence feeds. Bitdefender's array of technologies, including remote mapping and machine learning, with numerous patents, ensures effective threat management."
"I would rate the stability a nine out of ten."
"It's easy to use."
"I like the EDR feature."
"We find it extremely effective. We probably have over 500 endpoints, and we have not had any reports of viruses since we have installed it. It is very reliable."
"A user cannot uninstall or disable the tool from their systems. It has ransomware blocking and zero-day threat protection. The tool also alerts us whenever a system or device has been compromised. It has a web control feature to manage website categories."
"Overwatch is the most valuable feature of CrowdStrike Falcon Complete."
"Falcon's threat intel is strong, and the solution allows our customers to automate their site intelligence. We can integrate Falcon X with the other platforms we use, like FireEye, Insight, Cybertech, and Kaspersky."
"It is working well. I tried a ransomware attack myself, and they were very fast in mitigating. I am very convinced of this product, and I am very satisfied with how it is working. The team behind the program itself is very valuable. If you don't have your own security team, they can do a great job for you. If your IT team isn't in the company, this can be of great value to you. Its documentation is very good. They have many different dashboards, and they do have a lot of information. Sometimes, it can be a bit overwhelming how much information is there, but once you find your way through with them, everything is very logical."
"There's less workload on the endpoint."
"The most valuable feature of CrowdStrike Falcon Complete is the lightweight design, easily manageable portal, and minimal IT maintenance required."
"Their intelligence is really good. The security whitepapers that they write are outstanding. They handle it all for the clients. CrowdStrike Complete is managed by CrowdStrike. They only call a client if there is a problem that they can't address. They pretty much contain and eradicate. This is not something that every vendor provides."
"We've seen a tremendous improvement since implementing CrowdStrike Falcon. In the past few years, we were exposed to 30 different attacks, but now our environment is completely monitored, and everything is detected. It catches threats and attacks before they occur."
"With the support of the CrowdStrike team, I rate them a ten out of ten."
 

Cons

"Bitdefender MDR consumes too many resources during scanning which further affects developers' productivity."
"We need more updates as there are always more threats coming."
"They can improve their support a little bit. We've had some issues with some of the installations in terms of getting the installation, configuration, and flows correct, and sometimes, their support is not as simple and easy to deal with as we'd like."
"One area for improvement is the user-friendliness of the UI. It is not intuitive to manage policies as I have to go through several pages to find necessary information."
"For improvements, focusing on the commercial viability of markets like India could make it more accessible. The pricing structure, especially for price-sensitive markets like those in Asian countries."
"The automatic backup isn't very big."
"One area for improvement is the user-friendliness of the UI."
"Bitdefender needs to probably position this product and create more awareness among people because a lot of companies use products like CrowdStrike, which is doing pretty well."
"The initial setup was slightly complex although it's an easier solution."
"Its support should be improved. The product is amazing, but the problem is that their support team is overconfident about the product. If something happens, they don't listen. They keep arguing with the customer. It should have more reporting. Reports are not that customizable. We need customizable reports for our customers, but they not there in CrowdStrike as well as SentinelOne."
"Its price and integration into a pre-existing process could be better."
"CrowdStrike Falcon Complete is not providing application control. This is a very useful feature in any endpoint security because if you want to block any malicious activity of any particular application, you can not block it in this solution. However, you are able to block hashes, but not executable files or processes. Additionally, this solution does not provide a user risk score. These are two areas that CrowdStrike Falcon Complete can improve on in the future."
"There is room for improvement in the AI of CrowdStrike, known as Charlotte AI, which my team does not currently use. Additionally, patch management in vulnerabilities needs improvement."
"Falcon Complete's user interface isn't very user-friendly, especially for writing rules."
"CrowdStrike Falcon Complete MDR offers an optional module that might not be cost-effective for all organizations."
"Patch management in vulnerabilities needs improvement."
 

Pricing and Cost Advice

"I know it is based on the volume and size and also on different multi-year agreements. There are different discounts applied, but I can't really speak about the specifics."
"It varies based on the number of licenses."
"I would rate the tool's pricing a four out of ten."
"As far as pricing is concerned, I would rate them not expensive, not cheap."
"Bitdefender fit well for customers with about 50 to 200 users. The price point is great, and you get a lot of bang for your buck."
"Its price is very high. CrowdStrike Falcon Complete is 50% more expensive than Cisco AMP for Endpoints."
"There is a standard license to use CrowdStrike Falcon Complete."
"The licensing cost for this solution is $5000 per license, with each machine requiring its own license."
"CrowdStrike Falcon Complete is one of the more expensive security protection solutions."
"There is a license needed to use the solution. The price of the solution is fair."
"We have a yearly license, and it could be cheaper."
"It's expensive. Its price varies because it's a modular solution."
"It is not cheap, and it is not overpriced. It positions itself in the upper half of pricing in the market. You can find a product that claims to do the same and is super cheap, but it'll be not at all good. You can find something that says it does everything in the world, and it is the best thing since sliced bread, but it would be incredibly expensive. Falcon Complete is neither of those. It is always best to go somewhere in the middle, but it is not in the middle. It is in the upper half. So, it is by no means cheap, but it is worth it. Its pricing is well fixed. Given what you get in return, you wouldn't feel bad paying for it. They have a great licensing model. You can add extra bells and whistles if you want. There is that ability to reduce the price by turning off certain features if you wish."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Retailer
9%
Comms Service Provider
8%
Construction Company
7%
Computer Software Company
15%
Manufacturing Company
9%
Healthcare Company
7%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender MDR?
The product is on the lower price range compared to competitors. However, there are additional licenses for every add-on, which increases the cost gradually. Despite this, it remains below average ...
What needs improvement with Bitdefender MDR?
One area for improvement is the user-friendliness of the UI. It is not intuitive to manage policies as I have to go through several pages to find necessary information. Additionally, the profile ma...
What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...
What needs improvement with CrowdStrike Falcon Complete?
I am comfortable with the way it is working right now. From a pricing perspective, I am not really involved, so I do not know. For UI/UX, it is good, but I think they should keep up with the times....
 

Also Known As

Bitdefender Managed Detection and Response
Falcon Complete
 

Overview

 

Sample Customers

Northstar, SeSa, Greenman-Pederson, TUI Benelux
Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Find out what your peers are saying about Bitdefender MDR vs. CrowdStrike Falcon Complete MDR and other solutions. Updated: July 2025.
863,901 professionals have used our research since 2012.