What is our primary use case?
Axway AMPLIFY Managed File Transfer is an MFT SaaS solution that I have worked with.
What is most valuable?
Axway AMPLIFY Managed File Transfer has multiple features including Azure, GCP, SharePoint, and S3 bucket connections, which are all very easy to use. Cloud connectivity has been introduced, which was not provided previously, allowing customers to use cloud storage.
There is not much impact on data integrity; the solution is more secure, and as everything is moving to the cloud, it is very easy to manage. Previously, a gateway with no environment separation was used, but now environments can be segregated, which is the main focus in the cloud.
My customers use the end-to-end security protocol.
What needs improvement?
During huge file transfers, sometimes the system becomes very slow when the load increases, especially when integrating with Flow Manager, causing flow deployment to slow down. If this slowness can be fixed, it would be very useful; otherwise, it takes time to implement the flows. There are also some known bugs, so sometimes deployment does not occur in one attempt, but overall, the solution is good.
I have faced deployment issues where sometimes the flow did not get deployed through Flow Manager. During flow deployment from Flow Manager to Secure Transport, the deployment fails due to some error, but after manually redeploying, it deploys smoothly.
Additional features I would like to see include Control-M notification, as some customers need it for scheduling and notifications during that time would be helpful. The ability to add a date and time stamp for file renaming or changes based on customer requirements would be very useful.
What do I think about the stability of the solution?
I previously worked on Secure Transport, and it is very easy to use. Previously, flows were created directly on the tool, but now this is done through GitHub, making it easy to deploy the tool. However, deploying the flow through GitHub is not as straightforward.
To this point, Secure Transport is very stable and user-friendly.
What do I think about the scalability of the solution?
During huge file transfers, the system sometimes becomes very slow when the load increases, especially when integrating with Flow Manager, causing flow deployment to slow down. If this slowness can be fixed, it would be very useful; otherwise, it takes time to implement the flows. There are also some known bugs, so sometimes deployment does not occur in one attempt, but overall, the solution is good.
How are customer service and support?
We are the support team, and when we face an issue, an LC team contacts Axway directly. Currently, I am not in direct contact with Axway, so I am unable to share that aspect.
We provide technical support related to the flows that are implemented, and we are implementing the flows while providing technical support to customers. For any issues related to the tool or application, we inform the customer's LC team, and they contact Axway directly.
I would rate Axway technical support as an eight. Sometimes some issues take time to resolve because some issues cannot be fixed quickly. That is why I give it an eight, but not all issues can be fixed immediately as the root cause must be identified before a fix can be applied. Being a tool, certain issues cannot be avoided.
Which solution did I use previously and why did I switch?
I have used MOVEit, Axway CFT, and the MFT part of IICS before working with Axway AMPLIFY Managed File Transfer.
I have also used Axway B2Bi.
How was the initial setup?
I am not aware of how long it usually takes to deploy the solution fully because the deployment was completed prior to my joining the project, but it should not take much time. If everything is in place, the deployment will be completed within the working hours of the day.
Which other solutions did I evaluate?
Currently, I want to stay with Axway AMPLIFY Managed File Transfer as it is part of a stable project, and the migration is ongoing. However, if any new opportunities or tools come up that could help me explore further, I would consider them.
I believe Axway AMPLIFY Managed File Transfer is the best option on the market now.
What other advice do I have?
Axway AMPLIFY Managed File Transfer is deployed for my customers.
It is easy to deploy because Axway provides the support, and they will deploy it as it is a cloud-based system, so Axway will handle the deployment for you.
Product integration with legacy systems is very good; what we have worked on is very easy to use.
We did not use any particular metric to evaluate the benefits of Axway AMPLIFY Managed File Transfer's data transfer capabilities.
I would rate Secure Transport a nine overall, and unless you need EDI or specific tools, there is no need to use B2Bi as it provides everything necessary.
I would rate Secure Transport as nine out of nine. The overall review rating for this solution is nine.
Which deployment model are you using for this solution?
Public Cloud