We use Acronis Backup to create a backup policy and schedule to create backup images. We have an incremental backup for images and file-level backups. However, we never restore, test to restore, we have not done it yet.
We are trying to restore from the backups that the supplier help us to create, but we are having problems restoring. It is because the backups are created inside a virtual server and we want to restore it to a Hyper-V environment. We have attempted the process for approximately three weeks, and we have yet to find a solution to our problem.
We are only using Acronis Backup to create a backup plan, and the storage is within our premises. In one or two months, we will create a backup plan that will involve creating a backup from our premises to another location that is approximately 300 kilometers away. Then we will test how Acronis Backup will perform.
I have not used other backup solutions to compare how well the features work but I have found Acronis Backup to be user-friendly, overall easy to use, and performance is good.
I have been using Acronis Backup for approximately one year.
We have some problems when we are backing up using Acronis Backup. However, I cannot be certain it is the solution or our servers. I cannot say exactly if Acronis Backup's performance is good or not. The solution is able to detect if there are errors and it gives us an alert warning. This is a good thing because it is able to catch the error before it causes problems before the backup is running.
We have 10 licenses for Acronis Backup, which allows ten users.
We are on a three-year contract that will end next year. We might renew with an additional license.
The vendor that is helping us, their knowledge is limited. They need to further their knowledge to help us with the problems we are facing.
We are trying to install the Acronis agent ourself but my colleague and I are experiencing errors.
We needed to have help from the vendor for implementation. The vendor used two personnel. We have system administrators and they do the server backups themself.
You can expand the license to add more users. If you want more users you have to purchase a license for the capacity. There is a fee for storage space on the cloud.
If the solution was less expensive it would be better.
We have not compared other tools.
I have only heard good things about Acronis Backup from other companies and colleagues.
I rate Acronis Backup an eight of out ten.