Veritas Enterprise Vault Reviews

Name: Veritas Enterprise Vault
Brand: Veritas
Rating: 4.0 (19 reviews)

4.0 out of 5

19 reviews
88% willing to recommend

What is Veritas Enterprise Vault?

Veritas Enterprise Vault is a comprehensive information archiving solution that helps organizations manage and protect their data. It enables seamless archiving of emails, files, and other unstructured data, ensuring compliance with regulatory requirements. With advanced search and retrieval capabilities, it allows users to quickly access archived information.

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Veritas Enterprise Vault is the #2 ranked solution in top File Archiving solutions and #3 ranked solution in top Email Archiving solutions. PeerSpot users give Veritas Enterprise Vault an average rating of 8.0 out of 10. Veritas Enterprise Vault is most commonly compared to Commvault Cloud: Veritas Enterprise Vault vs Commvault Cloud. Veritas Enterprise Vault is popular among the large enterprise segment, accounting for 58% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 16% of all views.

Buyer's Guide

Veritas Enterprise Vault

July 2025

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Helped 864,155 peers since 2012

Featured Veritas Enterprise Vault reviews

Charles Nwaokukwu

Head, Datacenter and IT Enterprise Applications at GTBANK

The GUI of Veritas Enterprise Vault is not friendly; the user interface can be quite convoluted for users or IT people who are not conversant with it. Even for professionals, it can be complex. Over time, if you get the hang of it, you'll understand it, but it's not something you can teach a user to quickly grasp. It's kind of complex. Veritas could do something to change this situation. I've given feedback quite a number of times through various channels, including during support calls. I remember trying to do a system state backup using our NetBackup feature, and I found out that Veritas NetBackup cannot back up a system state. Having numerous solutions instead of just one backup system can be quite unfriendly. They can back up other things such as databases and file servers, but when it comes to carrying a system state backup, it falls short. Honestly, Veritas Enterprise Vault's costing was one of the main reasons we dropped the integration to the cloud.

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Jayson Martin

Head IT Data Storage at a insurance company with 5,001-10,000 employees

The permission structure plays a big role in the solution's setup process. The deployment process involves setting up all connectors between the Veritas Enterprise Vault, emails, and file servers. At our company, we found the permissions created a complicated situation often during the setup of Veritas Enterprise Vault. The deployment of the solution overall took around a week for our organization.

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Ramprasad Yalavarthi

Lead Solutions Architect at DXC Technology

It's not so easy for a layperson or a new user to learn to use Veritas Enterprise Vault. It's a little complex to understand compared to other products. Veritas Enterprise Vault doesn't support customers migrating their data from on-premises to Office 365. We have to use third-party tools like Archive Shuttle to migrate the data from Veritas Enterprise Vault to Microsoft Cloud.

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Veritas Enterprise Vault mindshare

Product category:

As of August 2025, the mindshare of Veritas Enterprise Vault in the File Archiving category stands at 20.0%, down from 21.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

File Archiving

PeerResearch reports based on Veritas Enterprise Vault reviews

Type	Title	Date
Category	File Archiving	Aug 1, 2025	Download
Product	Reviews, tips, and advice from real users	Aug 1, 2025	Download
Comparison	Veritas Enterprise Vault vs Commvault Cloud	Aug 1, 2025	Download
Comparison	Veritas Enterprise Vault vs Microsoft Exchange	Aug 1, 2025	Download
Comparison	Veritas Enterprise Vault vs OpenText Content Manager	Aug 1, 2025	Download

Title	Rating	Mindshare	Recommending
Commvault Cloud	4.3	17.3%	95%	111 interviews Add to research
Microsoft Exchange	4.2	6.8%	93%	92 interviews Add to research

Valuable Features

Email archiving is valuable for freeing up Exchange server space. Users value features like SMTP archiving, classification, and advanced indexing and searching. Search capabilities allow retrieval of emails from years back. Integration with storage types, compatibility with Microsoft Office 365, and legal protection are notable. It offers user-friendly access through Outlook plugins and ensures stability with low maintenance. Cost and security are significant advantages, though recent licensing costs have increased significantly.

"Veritas Enterprise Vault has its advantages; it does the work that it's supposed to do effectively."
"Support is great and they have a very good response time."
"What I have heard from admins working on that environment is that they are very satisfied with Veritas Enterprise Vault, and they are also satisfied with what Commvault solution."

Room for Improvement

Veritas Enterprise Vault needs improvements in reporting and integration with cloud services. Users find the management of SQL databases and backup capabilities challenging. Indexing and customization require enhancements. Veritas Enterprise Vault's complexity, user interface, and administration are difficult to handle. It lacks strong support for Office 365 migration, system state backup, and structured data. The cost is high compared to competitors. Support quality and solution stability have decreased, making troubleshooting difficult.

"It requires a lot of maintenance; we had a lot of problems with it as services were falling down or failing, so it's not really easy to maintain."
"The GUI is not friendly. The user interface can be quite convoluted for a user or an IT person who is not conversant with Veritas Enterprise Vault to immediately grasp it."
"The GUI is not friendly. The user interface can be quite convoluted for a user or an IT person who is not conversant with Veritas Enterprise Vault to immediately grasp it."

ROI

Users report significant investment gains from Veritas Enterprise Vault compared to its cost. They experience decreased database size on main servers, leading to easier management and less latency. ROI is seen through reduced storage and backup costs, improved email flow, and 40% annual savings. Veritas Enterprise Vault is compatible with various technical products, including Microsoft Exchange and SharePoint, facilitating its operation. Support is consistently available from Veritas, enhancing user satisfaction.

Pricing

Veritas Enterprise Vault pricing is considered competitive, with costs primarily linked to mailbox numbers at approximately €100 per user annually, including support. Licensing is needed per mailbox, typically renewed annually. Some perceive the cost as high, rating affordability between five to eight out of ten. For certain users, initial setup is high but manageable, with no extra licensing costs. Others see it as relatively expensive, especially compared to solutions like Office 365's archive mailbox.

"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven out of ten."
"It's an affordable solution"
"The pricing is very high."

Popular Use Cases

Organizations primarily use Veritas Enterprise Vault for email and file archiving, complying with international regulations, and managing data storage efficiently. It supports migration, backups, and ensures stability even when servers are offline. Many rely on it for its ability to release mailbox space while maintaining access to archived emails. It also plays a role in safeguarding data, restoring lost information, and journaling, important for companies not shifting to cloud solutions due to policy or regulatory constraints.

Service and Support

Veritas Enterprise Vault customer service is praised for quick responses and technical proficiency. Some users mention that while issues are not always immediately resolved, engineers are thorough in addressing them. Organizations appreciate the available support levels and the ability to handle complex issues, even involving SQL. There is a desire for more proactive measures similar to other providers. Overall sentiment rates the experience highly, with scores often reaching nine out of ten.

Deployment

Veritas Enterprise Vault's initial setup varies greatly. Some users find it straightforward, while others point to its complexity, especially in intricate environments. Deployment time varies from a day to a few weeks depending on preparation and complexity. Maintaining the system generally doesn't require full-time commitment. Expertise plays a significant role in ease of installation, with experienced users finding it simpler. Upgrades and maintenance often present notable challenges for many users.

Scalability

Veritas Enterprise Vault is scalable with varying user capacities across different organizations. While some report excellent scalability for large user bases and rate it highly, others note limitations related to storage scaling, especially when tied to Veritas appliances. Most consider it suitable for medium to large businesses, though opinions on its scalability rating differ, ranging from high to moderate scores. Users typically find it expands well to accommodate organizational needs.

Stability

Users find Veritas Enterprise Vault to be quite reliable with high scores for stability. Many highlight minimal problems, mainly related to SQL Server, if any maintenance is overlooked. Ratings range from six to ten out of ten, reflecting its dependable performance. A few note the need for regular upkeep due to its sensitivity, particularly during restarts. Past issues with glitches were unrelated to Enterprise Vault, showcasing its robust nature even after experiences with related software.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Veritas Enterprise Vault Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

14%

Educational Organization

Manufacturing Company

University

Government

Retailer

Legal Firm

Comms Service Provider

Energy/Utilities Company

Insurance Company

Media Company

Construction Company

Aerospace/Defense Firm

Healthcare Company

Hospitality Company

Non Profit

Performing Arts

Wholesaler/Distributor

Outsourcing Company

Logistics Company

Non Tech Company

Program Development Consultancy

Compare Veritas Enterprise Vault with alternative products

Learn more about Veritas Enterprise Vault

Veritas Enterprise Vault was previously known as Enterprise Vault, Symantec Enterprise Vault.

Veritas Enterprise Vault customers

Microsoft, IBM, Oracle, Dell, HP, Cisco, Adobe, Symantec, SAP, EMC, Citrix, VMware, Accenture, Fujitsu, Hitachi, Juniper Networks, Lenovo, NetApp, Nokia, Panasonic, Red Hat, Salesforce, Siemens, Sony, Toshiba, Twitter, Verizon, Visa, Vodafone, Walmart, Yahoo, ZTE