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OpenText Information Archive vs Veritas Enterprise Vault comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Information Archive
Ranking in File Archiving
3rd
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Veritas Enterprise Vault
Ranking in File Archiving
2nd
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
20
Ranking in other categories
Email Archiving (4th)
 

Mindshare comparison

As of March 2026, in the File Archiving category, the mindshare of OpenText Information Archive is 6.8%, up from 5.6% compared to the previous year. The mindshare of Veritas Enterprise Vault is 9.9%, down from 23.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
File Archiving Mindshare Distribution
ProductMindshare (%)
Veritas Enterprise Vault9.9%
OpenText Information Archive6.8%
Other83.3%
File Archiving
 

Featured Reviews

reviewer2594589 - PeerSpot reviewer
ECM Delivery Manager at a university with 11-50 employees
Have integrated diverse content sources and reduced legacy system costs through structured archiving
There is still a belief that OpenText, of course improving as every other vendor does, could see a little bit more improvement in AI involvement and scenarios. It is good in small scope, but improvement for large scope as well would be valuable. This is something that is missed a little bit. Otherwise, it is evolving quite well and still on top of the market. The most critical part regarding OpenText Information Archive is that OpenText is very strong, but the current packaging is already offering very strong capabilities in the smallest package. Of course, the price corresponds to the capabilities. Some customers would prefer to have fewer capabilities for a more affordable price. This is generally true for every single vendor of this kind. For big customers who have big requirements for the largest enterprises, it is reasonable. However, it really cuts out the companies which are at the edge between medium business and enterprises because those are maybe not looking for so advanced solutions from the functionality perspective.
Charles Nwaokukwu - PeerSpot reviewer
Head, Datacenter and IT Enterprise Applications at GTBANK
Support for data archiving and integration capabilities enhance data management
The GUI of Veritas Enterprise Vault is not friendly; the user interface can be quite convoluted for users or IT people who are not conversant with it. Even for professionals, it can be complex. Over time, if you get the hang of it, you'll understand it, but it's not something you can teach a user to quickly grasp. It's kind of complex. Veritas could do something to change this situation. I've given feedback quite a number of times through various channels, including during support calls. I remember trying to do a system state backup using our NetBackup feature, and I found out that Veritas NetBackup cannot back up a system state. Having numerous solutions instead of just one backup system can be quite unfriendly. They can back up other things such as databases and file servers, but when it comes to carrying a system state backup, it falls short. Honestly, Veritas Enterprise Vault's costing was one of the main reasons we dropped the integration to the cloud.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very stable."
"It has a strong XML engine for reading data and making it indexed and searchable."
"The best feature found in OpenText Information Archive is the complexity it covers, which means you can use almost any kind of data by integrating it with the original source and easily doing that into a unified content management system."
"We currently have and still have a very high investment gains when compared to our investment cost."
"If you are on-premise and cannot go to the cloud, this is the best solution for easy maintenance of your Exchange server."
"The archive allows the customers to search any items as far back as five or ten years ago."
"Support is great and they have a very good response time."
"The indexing and searching features are the most valuable features of Veritas Enterprise Vault."
"Organizations can streamline governance processes and improve compliance by utilizing automated classification to tag and categorize data."
"The search feature is the most valuable aspect of the solution."
"The data retrieval process was seamless with Veritas Enterprise Vault"
 

Cons

"It requires a decent amount of XL mapping."
"Some customers would prefer to have fewer capabilities for a more affordable price."
"It requires a decent amount of XL mapping."
"Frankly, three years ago, technical support from Veritas was better than now. Veritas was bought by an American company, and the quality is much lower than it used to be."
"The deployment phase is very hard."
"It requires a lot of maintenance; we had a lot of problems with it as services were falling down or failing, so it's not really easy to maintain."
"Veritas Enterprise Vault should improve its indexing and customization options."
"I cannot perform application backup, and I am not able to repair the license."
"The solution is not user-friendly and the restoration is not fast. It's also tricky to get information from it."
"Dealing with personal information, such as documents that contain a personal number, personal ID or something like that should be improved. Sometimes it works poorly in that regard."
"The integration needs to improve."
 

Pricing and Cost Advice

Information not available
"The price for Enterprise Vault is around €100 per user."
"There is a license required for this solution and it is typically is paid annually."
"The pricing is very high."
"Veritas Enterprise Vault pricing is average, and I rate the solution a five out of ten for pricing."
"Enterprise Vault is a little bit expensive."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven out of ten."
"It's an affordable solution"
"Veritas Enterprise Vault is an expensive solution."
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Top Industries

By visitors reading reviews
Government
15%
Manufacturing Company
12%
Outsourcing Company
10%
Computer Software Company
10%
Financial Services Firm
18%
Government
7%
Computer Software Company
6%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise11
 

Questions from the Community

What needs improvement with OpenText InfoArchive?
There is still a belief that OpenText, of course improving as every other vendor does, could see a little bit more improvement in AI involvement and scenarios. It is good in small scope, but improv...
What is your primary use case for OpenText InfoArchive?
OpenText Information Archive is basically used for decommissioning purposes. When organizations would like to have access to all data, particularly during new content platform implementation, they ...
What advice do you have for others considering OpenText InfoArchive?
The organization is currently working with OpenText products mainly. In the organization, another team is working with IBM as well, but more focus is on OpenText currently. The organization works w...
What do you like most about Veritas Enterprise Vault?
Veritas Enterprise Vault is an archive solution for email and files.
What is your experience regarding pricing and costs for Veritas Enterprise Vault?
I don't know if the solution is affordable or if it's still a bit expensive in comparison to other products.
What needs improvement with Veritas Enterprise Vault?
We just use NetBackup and appliances, and we don't use other solutions. We have NetBackup, and Backup Exec is a lower grade software that we don't utilize. We don't have Access Appliances. We don't...
 

Also Known As

No data available
Enterprise Vault, Symantec Enterprise Vault
 

Overview

 

Sample Customers

BMO Harris Bank, Pacific Life Insurance Company, China CITIC Bank International Limited, Techint Group, Agility, Lahey Health
Microsoft, IBM, Oracle, Dell, HP, Cisco, Adobe, Symantec, SAP, EMC, Citrix, VMware, Accenture, Fujitsu, Hitachi, Juniper Networks, Lenovo, NetApp, Nokia, Panasonic, Red Hat, Salesforce, Siemens, Sony, Toshiba, Twitter, Verizon, Visa, Vodafone, Walmart, Yahoo, ZTE
Find out what your peers are saying about OpenText Information Archive vs. Veritas Enterprise Vault and other solutions. Updated: March 2026.
885,286 professionals have used our research since 2012.