SOTI MobiControl efficiently manages devices, offering remote control, geofencing, and secure content distribution, supporting Android, Windows, Linux, and IoT devices.
| Product | Mindshare (%) |
|---|---|
| SOTI MobiControl | 4.7% |
| Microsoft Intune | 19.5% |
| Workspace ONE UEM | 8.9% |
| Other | 66.9% |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 12 |
| Large Enterprise | 21 |
| Company Size | Count |
|---|---|
| Small Business | 188 |
| Midsize Enterprise | 72 |
| Large Enterprise | 242 |
SOTI MobiControl streamlines device management with features like app deployment, file sync, and remote configurations. It supports comprehensive device security and enhanced operational efficiency, crucial for diverse platforms including mobile and IoT devices. However, its interface and documentation could improve, and challenges in custom reporting and containerization exist. Enhancements in integration with iOS, Windows, and training materials could increase value for users.
What are the most important features of SOTI MobiControl?
What benefits and ROI should users expect from SOTI MobiControl?
SOTI MobiControl is implemented in sectors like transportation, retail, and logistics for device management, software deployment, and security. It facilitates communication and inventory management, significantly aiding companies in application control, patch management, and reducing manual processes. Supporting both on-premise and cloud deployment, it caters to medium to large enterprises.
SOTI MobiControl was previously known as MobiControl.
Citizen Mexico, Sanctuary Housing, PENINSULA HOTELS, East Orange High School, Andrews Distributing, Amey Plc, American Airlines
| Author info | Rating | Review Summary |
|---|---|---|
| Regional Manager Presales & Training at QodeNext India Private Limited | 4.5 | I've used SOTI MobiControl for over a year to manage mobile devices; it's stable, scalable, feature-rich, and easy to set up, though the UI could be more user-friendly. Overall, it’s delivered positive results for my clients. |
| Account Manager at a retailer with 1-10 employees | 4.5 | I use SOTI MobiControl primarily for pushing applications and live device location. It's advanced in managing various platforms, offering significant ROI by reducing travel costs. With full control, improvements mainly lie in keeping up with OS updates. |
| System Engineer at Saudia Aerospace Engineering Industries | 4.5 | I use SOTI MobiControl for location and live motion tracking, appreciating its easy deployment and geofencing features, though reporting needs improvement. Despite evaluating other solutions like AirWatch, SOTI's user-friendly approach and pricing influenced my choice. |
| Associate I Android Product Validation Engineer at a tech vendor with 10,001+ employees | 3.5 | Our primary use for SOTI MobiControl is supply chain management with partners like Zebra. It's user-friendly and quick, but needs UI improvements. Compared to AirWatch, it excels in enrollment speed and interface design, though remote control delays need addressing. |
| Chief Solutions and Services Officer at OGA SynCom Co., Ltd. | 4.5 | We are resellers of SOTI MobiControl, which we started during COVID-19 to help monitor and control AIDC devices. Its valuable features include device visibility and automated updates, though AI integration could further prevent device failures. |
| Head of IT at a consultancy with 201-500 employees | 4.0 | I manage 800 mobile devices using SOTI MobiControl, finding it affordable and user-friendly compared to Google's MDM. However, it needs a simpler interface and broader phone support, particularly for lower-end devices, to improve usability. |
| Presales Engineer at SNSIN | 4.5 | I use SOTI MobiControl for securing Android and iOS applications in my company. While its containerization and app control features are valuable, it lacks DLP features. The return on investment is moderate, focusing on data privacy and security. |
| Consultant at HEMA | 5.0 | Our organization uses SOTI MobiControl for managing Android devices crucial to our retail operations. It offers valuable features like device management and geofencing. However, improvements are needed in kiosk mode and user ID management. We also use Microsoft Tune alongside it. |
| Operation Manager at a construction company with 11-50 employees | 4.5 | I use SOTI MobiControl for enterprise mobility and remote mobile device management, including identity control and GPS localization. While it excels in data security and remote monitoring, improvements like SMS integration for offline use would be beneficial. |
| Account Manager at Bidvest Mobility | 4.0 | We manage customer devices using SOTI MobiControl, focusing on application deployment, lockdown, and various settings. While these features are valuable, the cost could be improved, particularly in markets like South Africa. We haven't considered other solutions or providers. |
One of the best features of SOTI MobiControl is that it is one of the oldest MDM solutions available. There are many features such as geofencing with map integration, APK upgrade, firmware upgrade, and it provides battery status, device status, and more.
SOTI MobiControl impacts organizations positively because customers want an application MDM solution for managing their mobile devices from a central control. They have given good feedback and were happy with the solution.
The improvements can depend on various factors. Since I handle the technical side, I'm not concerned about the costing. As long as the UI gives me the functionality the customer needs and displays the required information, that's more than enough.
The UI could be improved to be more user-friendly.
I have one and a half years of experience working with this solution.
SOTI MobiControl is a good and stable solution.
In my opinion, SOTI MobiControl is scalable and can be expanded as needed.
I would rate my experience with the technical support of SOTI MobiControl as eight out of ten.
Positive
The initial setup for SOTI MobiControl is easy to implement, and we didn't face any problems.
My clients have seen a return on investment from this solution, and it has been positive.
I don't have experience integrating SOTI MobiControl with ERP or CRM systems.
SOTI MobiControl is implementing many upgrades on their cloud-based solution, and it's performing well at present.
We utilize device content management in SOTI MobiControl. While our clients didn't specifically use it for that purpose, they were satisfied with the functionality for APK file loading and running new APK upgrade files.
On a scale of 1-10, I rate SOTI MobiControl a 9.
The main use cases for SOTI MobiControl are to have a platform to push applications and locate devices live.
SOTI MobiControl is one of the advanced EMMs in the market, and currently, SOTI can manage many platforms and operating systems, which is one of the biggest advantages in the EMM industry.
Devices can be managed with SOTI MobiControl, putting them fully under your control after implementing SOTI for your devices.
SOTI MobiControl allows users to manage updates from the dashboard. For example, with laptops running Windows OS, Windows updates can be managed.
SOTI MobiControl brings ROI for customers, as they can save significantly by cutting travel costs to manage devices, since everything can be managed from the dashboard.
SOTI MobiControl is quite advanced already, and there is nothing that needs improvement. The solution is currently the most advanced EMM in the market and sits in the highest tier because other competitors are not growing as effectively. For improvement, maintaining pace with updates from operating systems such as Android and Windows would be sufficient.
I have been working with SOTI MobiControl for about 7 years.
After setting the profile with SOTI MobiControl, it is complete unless the user wants to change some configuration.
SOTI MobiControl is stable enough, and I have not experienced any downtimes or performance issues with it.
It is easy to scale SOTI MobiControl by performing the enrollment from the device to SOTI MobiControl.
SOTI MobiControl has technical support, and users can email them through a dedicated email address for support.
On a scale of 1 to 10, I would rate the support of SOTI MobiControl an eight.
Positive
I have only worked with SOTI MobiControl and have not worked with any other EMM solutions throughout my career.
The setup process of SOTI MobiControl is straightforward.
We provide maintenance for users in Indonesia once everything with SOTI MobiControl is set and completed.
SOTI MobiControl brings ROI for customers, as they can save significantly by cutting travel costs to manage devices, since everything can be managed from the dashboard.
We provide demos and POC for users in Indonesia when working with SOTI MobiControl.
I have not had any AI initiatives or AI integrated with SOTI MobiControl.
I prefer SOTI MobiControl because we have worked with it for many years, and the features fulfill many requirements.
I would recommend purchasing SOTI MobiControl as it will be helpful for organizations to manage costs.
On a scale of 1 to 10, I rate SOTI MobiControl a nine overall. It receives this rating because there is no perfect product in the market. The features in SOTI MobiControl are quite complete and advanced, and it is a good product that updates its version twice a year.
Positive
Neutral
I have almost 800 mobiles for our distributors. What we can lock is just what we call QOS mode. We limit them to specific functionality on the phone to minimize the risk. We control because our app is not published in the Google Play Store. We push the updates manually using SOTI. We use it for device management and application control on those devices.
IT allowed us to have full control of our mobile devices that are used by the sales team despite being far from us.
The solution’s price is good because Google’s MDM costs 15 dollars while SOTI costs around two. The user experience is excellent because of the way you log in, move from one menu to another, and do the activity or the process.
According to price, stability, and features, SOTI is a good choice.
SOTI MobiControl is nice and powerful but has some complications. The interface is not easy. In IT, if you manage multiple platforms and systems, it becomes tedious and hard. Also, there are issues with phones supported by SOTI.
SOTI MobiControl's support should be extended to a broader range of phones, especially in Africa, where many people do not have access to high-end devices. Investing in expensive devices that could be lost or stolen overnight is not logical.
In addition to expanding device compatibility, we would also like to see the platform made easier to use and more control over settings.
I have been using SOTI MobiControl since 2018.
The product is not 100% stable. Sometimes, it generates a bug that we need to change the XML file manually.
The solution’s scalability depends on the hardware. You have to add a license only for scaling.
The customer support was extremely helpful and was always available whenever we needed them. There were not many complications, but they were beside us whenever we needed assistance.
Positive
The SOTI team was hands-on and very supportive. They supported us enough to tackle any issues.
13 people and all system admins were involved in the deployment.
I rate the product’s pricing a six out of ten, where one is cheap and ten is expensive.
Maintaining quality is not challenging. We just opened a ticket with the maintenance team, who are available and helpful. Sometimes, the account manager knows the mobile and test environments and can advise us not to throw out a version but to wait for a bug fix. They actively support us, and maintenance does not take much time. Also, I have it hosted on my servers and not in the cloud.
The challenge with IT is that it doesn’t always commutative. I launched my application with SOTI installed on my mobile phone. It’s challenging to quantify its security impact. Overall, it provided us with a higher level of control over the devices, which is essential for the smooth operation of an enterprise application, including the users’ knowledge and the application itself.
I strongly recommend considering an MDM solution for any enterprise. The recent transition to a uniform licensing structure has simplified the decision-making process, whether you opt for on-premises or cloud deployment. Overall, it’s a valuable solution that I encourage people to adopt.
Overall, I rate the solution an eight out of ten.
I use the solution in my company for Android and iOS devices. The use case associated with the product was simple, as it was used for securing applications on mobile devices. It was used exclusively for Android and iOS devices.
The most valuable features of the solution are containerization and app control.
SOTI MobiControl currently lacks some DLP features. It would be good if SOTI MobiControl could offer a few functionalities associated with DLP features in the future.
I have been using SOTI MobiControl for a year. My company operates as a reseller and SI of the product.
The solution's stability is good. Stability-wise, I rate the solution an eight out of ten. If you configure one policy and push it to that particular endpoint, it will take some time to reflect.
It is a scalable solution. It gets integrated with multiple other security platforms.
My company deals with only two or three customers, specifically the ones in the banking sector.
I have not directly dealt with the product's technical team because I work with the OEM. My company has a local presence in Bangalore and so we directly work with them for processing the orders and for implementations. My company hasn't received any technical support for the product.
The product's initial setup phase is straightforward.
If someone is deploying the agent and making sure that the device is getting enrolled to meet their concerns, then it will take 15 to 20 minutes. The configuration policies are fine.
The solution is deployed on the cloud.
In terms of the deployment process, I would say that my company operates as a reseller of the tool. For the customers who are seeing the solution for the first time, the installation process could be a challenge, but if you spend a couple of hours with the product, then the process can seem easy as the solution does not offer a command line interface and everything is mostly based on a graphical user interface. The person handling the installation process should have some basic knowledge about the product.
In terms of the data privacy offered by the product, the return on investment was okay, but it was not much because when it comes to MDM platforms, such products are mainly focusing on all the employees, including the C-level employees in a company, along with the critical data asset owners. The functionalities offered by an MDM tool for a project will be much less than those offered by other technologies in the market. The tool's ROI is okay. SOTI MobiControl is just a security device, so there is no advantage in terms of efficacy or performance efficiency. I can't properly derive an ROI for the tool. SOTI MobiControl is just a product for securing data and data privacy.
You need to secure a license on a per-device basis.
remote wipe option, and it allows corporate data to be deleted if the devices go missing or are stolen or if the number of employees increases.
If you are into the banking sector or you deal with properties and you are building some design in-house while handling people and public data, specifically payment-related data, and if you want to allow your employees to bring their Android-based devices to work while also allowing them to install the corporate applications in their devices, SOTI MobiControl is a tool that can be considered as a very much adequate product. If you don't use SOTI MobiControl, your business will fall under the category of those companies that don't comply with the data privacy standards.
The products support most XDR, NDR, and SIEM-based tools in terms of integration capabilities. It is even possible to use API, SAML, and OAuth.
I rate the tool a nine out of ten.
Our organization relies on Android devices for critical business operations within the retail sector. These devices are used for managing stocks, handling barcode operations, and likely supporting various retail applications. Here, SOTI MobiControl helps us manage and provide security patch updates and maintenance support for devices.
The product has valuable features for device management controllers and geofencing. It helps in enrolling, managing, and relocating the devices quickly. It enables the functionality to stop once it goes out of the box beyond limit boundaries. It is a very useful feature from a security perspective.
We found some issues when we switched on the product's kiosk mode. We were not able to access a few URLs. Whenever we try to access the application, it redirects to Microsoft's login page. The URL is blocked due to some restriction policies. They assured us that they would fix the bugs in the upcoming version.
There could be a feature for user ID management. It would help multiple users to log in to the same device using their unique credentials. They could allow users to log in with AD accounts.
We have been using SOTI MobiControl for more than six years.
The platform is stable enough. I rate the stability a ten out of ten.
I rate the platform's scalability a ten out of ten. We plan to increase the usage in the future.
The technical support services are good.
Positive
In parallel, we use Microsoft Tune to manage enterprise devices. However, it supports limited devices compared to SOTI MobiControl.
The initial setup is easy. I rate the process a ten out of ten. The deployment and application upgrade takes one or two hours to complete.
The product is reasonably priced at the moment.
I have bought licenses from SOTI MobiControl to manage more than 5000 devices. I have been working as an administrator for a long time and know every product feature. I recommend it to others and rate it a ten out of ten.
I use SOTI MobiControl for enterprise mobility and remote control mobile device management. If a company has a lot of mobile devices, then they want to monitor all of the company mobile devices from the license. First, we have to register all of the mobile devices in the SOTI platform, and then we're able to manage the mobile content remotely. We're also doing localization to see who is using the mobile in the company. We're doing identity control, remote control, content management control, and surveys.
We use SOTI MobiControl to control and manage a survey. We used to give clients the area where they have to go and survey all the data from SOTI MobiControl. We've been using that tool in the database companion process.
We have some clients who request a proof of concept about the mobile they're using in the company. We make a proof of concept with them using SOTI MobiControl.
Most of the clients who request a proof of concept from SOTI also request on-premises installation from their own server because of data security and data responsibility in the data they're using. We have a client on the Ivory Coast that's the biggest company in the field of telecommunication and mobile devices, so they're more focused on securing the data.
We have two engineers who are using this solution in my organization.
We're using version 15.6. It's the latest version.
The solution is deployed on a private cloud. It can be deployed on-premises or on cloud.
The most valuable features are remote control, remote monitoring of the mobile phone data, GPS localization, automobile network management, identity management, speaker logging, and remote management of mobile content.
The way they manage data security is good because they have SOTI Identity, which we're using for identity management.
I would like to see some SMS integration so people can send data directly from a mobile phone through SMS when there's no internet. This feature would be good because there are some places in Africa where the internet stability isn't that good.
During the voting process, they send the result through SMS. If SOTI can add the functionality where some of the clients can send information offline, via SMS, then that would be a good improvement for some places where there isn't a lot of internet stability.
I have used this solution for the past four months.
I would rate the stability as 10 out of 10.
It's very stable because of the number of clients that SOTI has worldwide.
I would rate the scalability as 10 out of 10. It's very scalable.
Technical support is very helpful. I would rate technical support as nine out of ten.
The first time I made contact with a representative from Dubai, the guy was very kind and very good. He responded to all of my questions.
We haven't done an on-premise installation because we just acquired the representative license. In the coming month, we're going to deploy the on-premise installation in another country with a SOTI engineer from Morocco.
The maintenance is done through a SOTI partner. If we have any doubts, we can request assistance from SOTI.
The price is average. SOTI manages the price according to the type of client they have. I would rate the cost as five out of ten.
The price in Europe, the US, and the UK isn't the same as in Africa because companies aren't making big incomes. Sometimes, they ask us to reduce the price, but it depends because we have many types of companies. The way African companies use the solution isn't the same as big companies with 3,000 employees or 30,000 mobile devices.
Some clients have between 250-5,000 mobile devices, so we can manage the price of the solution for those people.
I would rate this solution as nine out of ten. I would recommend SOTI to others.
We are not the end user. We are the service provider, so we basically manage the customer's devices using SOTI MobiControl. We deploy the applications, we also implement the lockdown, and various other features.
The lockdown, application deployment, and various settings are the most valuable for me.
The cost could be a bit better, especially in emerging markets like South Africa.
I have experience with this product.
It's been very stable over the past few years but less stable since we upgraded to the newest version a few months ago.
We recently had an issue before the new year 2024 where we couldn't deploy anything or stage devices. However, we logged a call with the sales team, which was resolved.
I would rate the scalability an eight out of ten.
We have all sorts of clients, small, medium, or enterprise businesses, for SOTI MobiControl.
I don't deal with them directly, but our dedicated MDM Guardic team does.
The team did mention that initially, it took a while to get issues resolved. But recently, there's been a big improvement. Support is quite responsive now, and I get answers relatively quickly.
However, there is still room for improvement in the support.
Neutral
From the initial setup to when the device is ready to be used, it takes a couple of minutes. It takes a couple of minutes, depending on the network's stability. We often encounter network issues.
It is an expensive product. I would rate the pricing a ten out of ten, with ten being very expensive, especially in emerging markets.
Many competitors are coming in much cheaper, making it challenging to convince clients to choose SOTI over other MDMs.
It is a helpful tool, we'd be lost without it if we didn't have it.
Overall, I would rate the solution an eight out of ten.
