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Microsoft 365 Business vs SOTI MobiControl comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Microsoft 365 Business offers significant value with improved efficiency, reduced costs, enhanced flexibility, and connectivity benefits for organizations.
Sentiment score
6.5
SOTI MobiControl enhances ROI through efficiency, security, and asset tracking, improving operational flow and resource management.
It also provides good security and the ability for normal users to create simple applications without needing developers.
Project Manager at Protonmail
I have seen a return on investment, especially in reducing security incidents and improved team collaboration.
Manager at Cyvogenix
The pricing of Microsoft 365 Business is good; the amount we pay yields a good return on investment.
Data engineer at a tech vendor with 10,001+ employees
SOTI MobiControl brings ROI for customers, as they can save significantly by cutting travel costs to manage devices.
Account Manager at a retailer with 1-10 employees
 

Customer Service

Sentiment score
4.5
Microsoft 365 Business customer service experiences vary, with some users reporting responsiveness and others noting delays and language barriers.
Sentiment score
8.5
SOTI MobiControl's customer service is often praised for responsiveness, though timely access and support effectiveness vary among users.
It would be beneficial if Microsoft had more expert customer support staff.
Project Manager at Protonmail
We have had good support from Microsoft, with responsive and well-trained staff who are very polite.
ICT Manager at Calzavara S.p.A
Microsoft customer support for Microsoft 365 Business is very useful.
Data engineer at a tech vendor with 10,001+ employees
Sometimes it is challenging to reach them promptly during urgent situations.
Chief Solutions and Services Officer at OGA SynCom Co., Ltd.
They are always there and helpful, always answering effectively.
System Engineer at Saudia Aerospace Engineering Industries
Currently, I haven't escalated any issues to technical support because we have given a good product and good approach.
Associate I Android Product Validation Engineer at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
7.5
Microsoft 365 Business is flexible, supporting global teams with robust integration, despite some cost and limitation concerns.
Sentiment score
8.7
SOTI MobiControl is highly scalable and effective but may require infrastructure adjustments and considers cloud deployment redundancy concerns.
I rate the scalability of SOTI MobiControl as nine out of ten.
System Engineer at Saudia Aerospace Engineering Industries
Once enrolled, devices are easily controlled from anywhere.
Associate I Android Product Validation Engineer at a tech vendor with 10,001+ employees
SOTI MobiControl is scalable and can be expanded as needed.
Regional Manager Presales & Training at QodeNext India Private Limited
 

Stability Issues

Sentiment score
7.9
Microsoft 365 Business is highly rated for stability, with minor glitches mainly due to external factors like internet connectivity.
Sentiment score
8.4
SOTI MobiControl offers reliable device management, with effective support but faces update delays; users highly rate its stability.
The stability of Microsoft 365 Business is rated nine out of ten.
Project Manager at Protonmail
The file-sharing feature in Microsoft 365, specifically using OneDrive, is unreliable.
Managing Director at NaMax Limited
It works properly, and I have never needed to contact support.
IT Manager at R K Khanna and Associates
I rate the stability of SOTI MobiControl as nine out of ten.
System Engineer at Saudia Aerospace Engineering Industries
I find SOTI MobiControl stable.
Associate I Android Product Validation Engineer at a tech vendor with 10,001+ employees
SOTI MobiControl is stable enough, and I have not experienced any downtimes or performance issues with it.
Account Manager at a retailer with 1-10 employees
 

Room For Improvement

Microsoft 365 Business faces challenges with setup, integration, costs, performance, UI, documentation, and requires better collaboration and AI features.
SOTI MobiControl needs better UI, reporting, device support, integration, pricing stability, and enhanced training for improved user experience.
Providing Power BI for a lower package, such as e3, would be beneficial.
Project Manager at Protonmail
Microsoft has very poor security, and Defender is ineffective.
Managing Director at NaMax Limited
The comprehensive nature of the solution justifies the cost.
ICT Manager at Calzavara S.p.A
They need to integrate more with local resellers so they can fetch information from ISP providers and allow for a more detailed overview of device usage, such as internet packages.
System Engineer at Saudia Aerospace Engineering Industries
Improvements are needed in UI aspects and in making the enrollment process simpler.
Associate I Android Product Validation Engineer at a tech vendor with 10,001+ employees
The solution is currently the most advanced EMM in the market and sits in the highest tier because other competitors are not growing as effectively.
Account Manager at a retailer with 1-10 employees
 

Setup Cost

Enterprise users find Microsoft 365 Business reasonably priced but seek better transparency and simplicity in its flexible licensing options.
SOTI MobiControl offers competitive pricing with scalable costs, appealing to enterprises for large deployments despite potential fluctuations.
Microsoft 365 is cost-intensive, and alternate options like OpenOffice, LibreOffice, or Google Workspace are not as expensive.
Managing Director at NaMax Limited
The solution might be considered pricey for some, however, the comprehensiveness of the suite justifies its cost.
ICT Manager at Calzavara S.p.A
It could be more affordable.
Project Manager at Protonmail
For larger volumes, the cost per device is not expensive, but it becomes costly when the volume is lower.
Chief Solutions and Services Officer at OGA SynCom Co., Ltd.
I rate the pricing as an eight, which indicates it is on the more expensive side.
System Engineer at Saudia Aerospace Engineering Industries
 

Valuable Features

Microsoft 365 Business enhances productivity with seamless integration, data security, real-time collaboration, and built-in security for scalable solutions.
SOTI MobiControl provides secure remote control, geofencing, and app deployment, valued for its flexibility in managing diverse devices.
Using Teams helps our team's productivity because rather than having to make a proper chart again, if I am reviewing someone else's work and I find a mistake, I'll just do it in Excel and it automatically gets updated in the PPT.
asc at a educational organization with 51-200 employees
Mobile access to SharePoint in Microsoft 365 Business saves a lot of time because it does not require physical presence, enabling everyone from various distances to access, save, and read all the manuals, which greatly increases efficiency in our business.
Owner at Nexus Auto system
Conditional Access policies have made the biggest difference for my organization because they help us control access based on risk, location, and device, which is very useful in preventing unauthorized access.
Manager at Cyvogenix
It is valuable for deploying new software components, security patches, and other updates effortlessly through scheduled configurations.
Chief Solutions and Services Officer at OGA SynCom Co., Ltd.
The geofencing feature is particularly beneficial as it alerts us whenever a device exits a specified region, enhancing our security measures.
System Engineer at Saudia Aerospace Engineering Industries
It allows me to easily view portals, add products, and push files quickly.
Associate I Android Product Validation Engineer at a tech vendor with 10,001+ employees
 

Categories and Ranking

Microsoft 365 Business
Ranking in Mobile Device Management (MDM)
2nd
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
251
Ranking in other categories
Content Collaboration Platforms (7th)
SOTI MobiControl
Ranking in Mobile Device Management (MDM)
8th
Average Rating
8.2
Reviews Sentiment
8.0
Number of Reviews
52
Ranking in other categories
Enterprise Mobility Management (EMM) (10th), Unified Endpoint Management (UEM) (10th)
 

Mindshare comparison

As of July 2026, in the Mobile Device Management (MDM) category, the mindshare of Microsoft 365 Business is 5.5%, down from 5.7% compared to the previous year. The mindshare of SOTI MobiControl is 3.0%, down from 11.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Device Management (MDM) Mindshare Distribution
ProductMindshare (%)
Microsoft 365 Business5.5%
SOTI MobiControl3.0%
Other91.5%
Mobile Device Management (MDM)
 

Featured Reviews

Jitender Singh - PeerSpot reviewer
Principle Consultant at Akaal Cyber Solutions
Comprehensive cloud tools have unified identity security and device management for my clients
I would suggest a lower cost for my clients because Microsoft 365 has many other licenses that provide different types of features. Microsoft 365 Business covers most of their requirements, and for the other parts, they use other third-party tools for cybersecurity. Although Microsoft 365 Business offers some cybersecurity features, it does not offer everything, such as endpoint detection response and mitigation. For those, clients need to buy a higher version of a license, such as Enterprise E1 or E5. I think Microsoft 365 Business can be improved if it adds more features such as endpoint detection or more features from Microsoft Defender, including cloud app security. With cloud app security, the application status or application logs can be monitored. Currently, cloud app security is not part of Microsoft 365 Business. You have to purchase a standalone license for that. If that can be added, it can increase the volume of purchases for Microsoft 365 Business.
Shailesh S. Moogi - PeerSpot reviewer
Regional Manager Presales & Training at QodeNext India Private Limited
Has improved mobile device management through features such as geofencing, firmware upgrades, and centralized control
One of the best features of SOTI MobiControl is that it is one of the oldest MDM solutions available. There are many features such as geofencing with map integration, APK upgrade, firmware upgrade, and it provides battery status, device status, and more. SOTI MobiControl impacts organizations positively because customers want an application MDM solution for managing their mobile devices from a central control. They have given good feedback and were happy with the solution.
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Top Industries

By visitors reading reviews
Construction Company
20%
Marketing Services Firm
11%
Financial Services Firm
9%
Comms Service Provider
7%
Manufacturing Company
15%
Financial Services Firm
9%
Computer Software Company
8%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business114
Midsize Enterprise44
Large Enterprise103
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise12
Large Enterprise24
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft 365 Business?
My experience with pricing, setup cost, and licensing shows that pricing is reasonable, but it depends on the plan, as some advanced security features require higher-tier licenses.
What needs improvement with Microsoft 365 Business?
Microsoft 365 Business can be improved because sometimes the admin portal can be confusing, especially for a new user, and policies are spread across multiple dashboards. Better centralized visibil...
What is your primary use case for Microsoft 365 Business?
My main use case for Microsoft 365 Business is securing collaboration, email security, and identity management across the organization. A specific example of how I use Microsoft 365 Business for em...
What is your experience regarding pricing and costs for SOTI MobiControl?
I rate the pricing as an eight, which indicates it is on the more expensive side. However, I am not responsible for billing, that is handled by the finance team. I believe the price could be lower,...
What needs improvement with SOTI MobiControl?
The improvements can depend on various factors. Since I handle the technical side, I'm not concerned about the costing. As long as the UI gives me the functionality the customer needs and displays ...
What is your primary use case for SOTI MobiControl?
The typical use case for SOTI MobiControl is to manage mobile devices.
 

Also Known As

Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
MobiControl
 

Overview

 

Sample Customers

Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Citizen Mexico, Sanctuary Housing, PENINSULA HOTELS, East Orange High School, Andrews Distributing, Amey Plc, American Airlines
Find out what your peers are saying about Microsoft 365 Business vs. SOTI MobiControl and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.