

Find out in this report how the two Mobile Device Management (MDM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
It also provides good security and the ability for normal users to create simple applications without needing developers.
I have seen a return on investment, especially in reducing security incidents and improved team collaboration.
The pricing of Microsoft 365 Business is good; the amount we pay yields a good return on investment.
SOTI MobiControl brings ROI for customers, as they can save significantly by cutting travel costs to manage devices.
It would be beneficial if Microsoft had more expert customer support staff.
We have had good support from Microsoft, with responsive and well-trained staff who are very polite.
Microsoft customer support for Microsoft 365 Business is very useful.
Sometimes it is challenging to reach them promptly during urgent situations.
They are always there and helpful, always answering effectively.
Currently, I haven't escalated any issues to technical support because we have given a good product and good approach.
I rate the scalability of SOTI MobiControl as nine out of ten.
Once enrolled, devices are easily controlled from anywhere.
SOTI MobiControl is scalable and can be expanded as needed.
The stability of Microsoft 365 Business is rated nine out of ten.
The file-sharing feature in Microsoft 365, specifically using OneDrive, is unreliable.
It works properly, and I have never needed to contact support.
I rate the stability of SOTI MobiControl as nine out of ten.
I find SOTI MobiControl stable.
SOTI MobiControl is stable enough, and I have not experienced any downtimes or performance issues with it.
Providing Power BI for a lower package, such as e3, would be beneficial.
Microsoft has very poor security, and Defender is ineffective.
The comprehensive nature of the solution justifies the cost.
They need to integrate more with local resellers so they can fetch information from ISP providers and allow for a more detailed overview of device usage, such as internet packages.
Improvements are needed in UI aspects and in making the enrollment process simpler.
The solution is currently the most advanced EMM in the market and sits in the highest tier because other competitors are not growing as effectively.
Microsoft 365 is cost-intensive, and alternate options like OpenOffice, LibreOffice, or Google Workspace are not as expensive.
The solution might be considered pricey for some, however, the comprehensiveness of the suite justifies its cost.
It could be more affordable.
For larger volumes, the cost per device is not expensive, but it becomes costly when the volume is lower.
I rate the pricing as an eight, which indicates it is on the more expensive side.
Using Teams helps our team's productivity because rather than having to make a proper chart again, if I am reviewing someone else's work and I find a mistake, I'll just do it in Excel and it automatically gets updated in the PPT.
Mobile access to SharePoint in Microsoft 365 Business saves a lot of time because it does not require physical presence, enabling everyone from various distances to access, save, and read all the manuals, which greatly increases efficiency in our business.
Conditional Access policies have made the biggest difference for my organization because they help us control access based on risk, location, and device, which is very useful in preventing unauthorized access.
It is valuable for deploying new software components, security patches, and other updates effortlessly through scheduled configurations.
The geofencing feature is particularly beneficial as it alerts us whenever a device exits a specified region, enhancing our security measures.
It allows me to easily view portals, add products, and push files quickly.
| Product | Mindshare (%) |
|---|---|
| Microsoft 365 Business | 5.5% |
| SOTI MobiControl | 3.0% |
| Other | 91.5% |


| Company Size | Count |
|---|---|
| Small Business | 114 |
| Midsize Enterprise | 44 |
| Large Enterprise | 103 |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 12 |
| Large Enterprise | 24 |
Microsoft 365 Business offers a comprehensive suite of tools for communication, collaboration, and productivity, providing seamless integration and cloud accessibility across apps like Teams, Outlook, and SharePoint, ensuring businesses can operate efficiently and flexibly.
Designed for modern work environments, Microsoft 365 Business enhances productivity through apps like OneNote and Power BI. Its integration across Word, Excel, and PowerPoint enables efficient data management and communication across devices, boosting workflow and collaboration. Despite some limitations in platform integration and scalability, its user-friendly interface, high security, and automatic updates promote broad adoption. Issues with interface complexity, licensing, and responses from technical support require attention. Enhanced AI integration and reduced resource consumption could further improve user experience.
What are the key features of Microsoft 365 Business?Microsoft 365 Business is implemented in diverse industries, supporting sectors like education, finance, healthcare, and tech. It enhances collaboration in remote work environments, enabling secure data management in compliance-focused industries. Features like enhanced email management and cloud-based document storage are leveraged to improve operations and efficiency.
SOTI MobiControl efficiently manages devices, offering remote control, geofencing, and secure content distribution, supporting Android, Windows, Linux, and IoT devices.
SOTI MobiControl streamlines device management with features like app deployment, file sync, and remote configurations. It supports comprehensive device security and enhanced operational efficiency, crucial for diverse platforms including mobile and IoT devices. However, its interface and documentation could improve, and challenges in custom reporting and containerization exist. Enhancements in integration with iOS, Windows, and training materials could increase value for users.
What are the most important features of SOTI MobiControl?
What benefits and ROI should users expect from SOTI MobiControl?
SOTI MobiControl is implemented in sectors like transportation, retail, and logistics for device management, software deployment, and security. It facilitates communication and inventory management, significantly aiding companies in application control, patch management, and reducing manual processes. Supporting both on-premise and cloud deployment, it caters to medium to large enterprises.
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