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Sophos UTM Reviews

Vendor: Sophos
4.2 out of 5
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What is Sophos UTM?

Sophos UTM is a unified threat management platform designed to protect your businesses from known and emerging malware including viruses, rootkits and spyware. The solution provides a complete network security package with everything your organization needs in a single modular appliance.

Get the Sophos UTM Buyer's Guide and find out what your peers are saying about Sophos UTM, Fortinet FortiGate, WatchGuard Firebox and more!
Sophos UTM is the #5 ranked solution in top Unified Threat Management (UTM) solutions. PeerSpot users give Sophos UTM an average rating of 8.4 out of 10. Sophos UTM is most commonly compared to Fortinet FortiGate: Sophos UTM vs Fortinet FortiGate. Sophos UTM is popular among the small business segment, accounting for 42% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 11% of all views.
Buyer's Guide
Sophos UTM
December 2025
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Sophos UTM mindshare

As of December 2025, the mindshare of Sophos UTM in the Unified Threat Management (UTM) category stands at 8.1%, up from 5.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Unified Threat Management (UTM) Market Share Distribution
ProductMarket Share (%)
Sophos UTM8.1%
Fortinet FortiGate32.7%
Cisco Meraki MX10.3%
Other48.89999999999999%
Unified Threat Management (UTM)

PeerResearch reports based on Sophos UTM reviews

TypeTitleDate
CategoryUnified Threat Management (UTM)Dec 29, 2025Download
ProductReviews, tips, and advice from real usersDec 29, 2025Download
ComparisonSophos UTM vs Fortinet FortiGateDec 29, 2025Download
ComparisonSophos UTM vs Check Point Quantum Force (NGFW)Dec 29, 2025Download
ComparisonSophos UTM vs Check Point CloudGuard Network SecurityDec 29, 2025Download
Suggested products
TitleRatingMindshareRecommending
Fortinet FortiGate4.232.7%92%580 interviewsAdd to research
WatchGuard Firebox4.210.2%95%126 interviewsAdd to research
 
 
Key learnings from peers
Last updated Dec 14, 2025

Valuable Features

Sophos UTM offers robust security features, including a highly efficient firewall, seamless VPN connectivity, and synchronized security. It is praised for its ease of use, intuitive interface, and user-friendly management. The integration with other Sophos products allows enhanced threat monitoring and endpoint protection. Users value web and email filtering, scalability, and extensive reporting capabilities. The platform's flexibility and advanced threat protection make it suitable for diverse organizational needs.
  • "I can share specific outcomes regarding Sophos UTM; we've seen reduced costs certainly, and we've also seen time saved, definitely, because we streamlined all our clients into using Sophos UTM if they want to have their on-premise infrastructure monitored, and that really saves a ton of time."
  • "Sophos UTM has positively impacted my organization with its various functions, and it is the best choice I could have ever made."
  • "Sophos UTM's valuable features include the cost, which is very competitive when compared with other vendors, balanced with the features that it delivers."

Room for Improvement

Sophos UTM requires interface configuration simplification and improved documentation. Enhancements in threat detection and security response are needed, along with better load balancing and SD-WAN features. Users request improved reporting and technical support, as well as better VPN, SSL, and email protection. The interface is outdated and requires updates for user-friendliness. Performance issues with routing, memory, and processing need addressing, as well as offering robust scalability and user limitations improvements.
  • "The customer support has been good to mediocre, but not very good."
  • "I have not seen a return on investment with Sophos UTM."
  • "The functionality is not granular enough to monitor or identify issues effectively."

ROI

Sophos UTM shows varied return on investment results, with some seeing high returns and others not yet calculating it. Managed service providers report consistent monthly returns from subscriptions. Many highlight reduced administrative costs and enhanced network protection as key benefits. Sophos UTM's flexible pricing and efficient management contribute positively. Some report notable savings in employee time, with reasonable pricing making it a favored choice. Several experience returns within 6 to 16 months.

Pricing

Sophos UTM offers competitive pricing with different licensing models including annual fees for devices and software. While some users consider the cost reasonable and find value compared to competitors like Juniper and Fortinet, others perceive it as expensive, particularly at renewal. Discounts are possible through resellers and purchasing multi-year licenses. Options for AWS and home users are available, with the latter offering a free version. Overall, pricing is seen as mid-range, balancing cost and features effectively.
  • "The product pricing and licensing are higher, but they offer good value for the features and stability provided."
  • "You cannot really say that the solution is expensive, given the protection it gives."
  • "I rate the product's price a five on a scale of one to ten, where one is cheap, and ten is expensive."

Popular Use Cases

Sophos UTM is primarily used for network security, serving as a firewall and offering VPN, web filtering, and malware protection. Organizations integrate it with Active Directory, use it for perimeter protection, application control, and sandboxing. It aids in multi-site VPN connections and provides SSL and IPsec support. Many deploy it on-premises and cloud environments like Azure, ensuring network infrastructure, internet connections, and web servers are secured. Sophos UTM's features include email security and remote access.

Service and Support

Sophos UTM offers mixed experiences with their support. Many find it helpful and responsive, yet some report delays, particularly for non-English queries. The support's quality often depends on location and specific representatives, with some noting improvements over the years. Documentation and community resources also play a role. Organizations appreciate quick resolutions but mention inconsistent response times, underlining the need for more regional support representatives. Despite these issues, Sophos UTM is generally viewed positively.

Deployment

Many found Sophos UTM's initial setup straightforward and user-friendly with quick deployment. The wizard feature assisted significantly, making it accessible for those with technical expertise. Despite the simplicity, advanced configurations required careful planning. Some faced challenges due to hardware delivery delays or complex requirements. Experience varied, with smaller setups completed swiftly and larger ones taking more time. Users appreciated the browser-based access and the efficient support provided, enhancing the overall experience.

Scalability

Sophos UTM offers seamless scalability, with many users reporting it scales well for both small and large environments. It can handle thousands of users when properly designed with the right hardware. Planning and sizing are crucial to maximize scalability. While some have noted hardware limitations, many users find Sophos UTM easy to expand with high availability and clustering options available. The platform is adaptable, supporting varying needs across different organizational sizes.

Stability

Sophos UTM demonstrates exceptional reliability. Users consistently note few glitches or crashes, praising its dependable uptime and robust handling of tasks. Occasional issues, such as with updates or specific configurations, are mentioned, but these are rare and often resolved quickly. Many have rated its stability highly, frequently citing scores of eight to ten. Confidence in its capability is strong among organizations, even under pressure, due to its consistent performance and dependability.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Sophos UTM Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business60
Midsize Enterprise22
Large Enterprise20
By reviewers
By visitors reading reviews
Company SizeCount
Small Business290
Midsize Enterprise134
Large Enterprise269
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
9%
Comms Service Provider
9%
Educational Organization
6%
Construction Company
6%
Government
5%
Retailer
4%
Performing Arts
4%
University
4%
Outsourcing Company
4%
Hospitality Company
3%
Financial Services Firm
3%
Non Profit
3%
Real Estate/Law Firm
3%
Healthcare Company
3%
Media Company
3%
Wholesaler/Distributor
3%
Recreational Facilities/Services Company
2%
Energy/Utilities Company
2%
Insurance Company
2%
Marketing Services Firm
2%
Legal Firm
2%
Pharma/Biotech Company
1%
Consumer Goods Company
1%
Transportation Company
1%
Logistics Company
1%

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Sophos UTM Features

Sophos UTM has many valuable key features. Some of the most useful ones include:

  • Web and Email Filtering
  • General Management
  • Network Protection
  • Network Routing and Services
  • Advanced Threat Protection
  • Authentication
  • Email Encryption and DLP
  • Web Policy
  • End-User Portal
  • VPN IPsec Client, VPN SSL Client, and Clientless VPN
  • Web Application Firewall Protection
  • UTM Endpoint Protection and Management
  • SEC Endpoint Integration
  • Logging and Reporting

Sophos UTM Benefits

There are many benefits to implementing Sophos UTM. Some of the biggest advantages the solution offers include:

  • Simplifies your IT security without the complexity of multiple point solutions
  • Intuitive interface to help you quickly create policies to control security risks
  • Provides clear, detailed reports to give you the insight you need to improve your network performance and protection
  • Complete control to block, allow, shape and prioritize applications
  • Two-factor authentication with one-time password (OTP)
  • Integrated wireless controller
  • Allows you to connect remote offices with easy VPN and Wi-Fi

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the Sophos UTM solution.

PeerSpot user Dana B., Network Administrator at a manufacturing company, says “The web and email filtering are the two biggest and most valuable aspects of the solution for us. The solution overall has just been a good, cost-effective solution for us. The solution offers a lot of functionality. The solution scales well. We've found the technical support to be helpful. The stability and performance are quite good.”

A Technical Director at a security firm mentions, "Sophos SG UTM had all the basic functionality that you needed. It is user-friendly and easy to manage for any integrator."

Marek M., Senior Network Engineer at a computer software company, comments, “Sophos UTM is the simplest of these products to set up. If you follow the instructions using the wizard, which is just a few steps, then you will have a firewall to protect you and your customer.”

A Software Sales Manager at a tech services company explains, “The overall visibility of the console is what I find most valuable, plus it's very user-friendly. It can be integrated with other solutions such as SOAR, SIEM, etc., even when you have an existing firewall. I really like that the console can be integrated. You'll see everything on the same window, and the single window feature of the machine is so good. These are the features I really like.”

James D., IT Manager at Manual Workers Union, states, “The fact that it's on the cloud means we don't have to administer it on our network or deal with a physical machine, which saves us money. The solution has many great features. From the console, we can start different scannings on different machines. We enjoy the centralized reporting part of it. The initial setup is simple. We enjoy its general stability. The solution can scale. So far, the solution has been problem-free.”

Sophos UTM was previously known as Astaro.

Sophos UTM customers

One Housing Group

Related questions

  • 36
Which would you recommend to your boss, Fortinet FortiGate or Sophos UTM?
  • 458
What Is The Biggest Difference Between Sophos UTM and Sophos XG?
  • 61
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
  • 42
What Is The Biggest Difference Between Sophos and pfSense?
  • 31
Who provides a better antivirus solution: Bitdefender or Sophos?
  • 9
What are the biggest differences between Meraki and Sophos? Which one is good for security and SD-WAN?
  • 4
What is the biggest difference between Fortinet FortiGate and Sophos UTM?
  • 10
When evaluating Unified Threat Management (UTM), what aspect do you think is the most important to look for?
  • 7
What UTM solution do you recommend?
  • 7
Why is a UTM solution important?

Product Categories

Product Categories
Unified Threat Management (UTM)

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Sophos UTM Reviews Summary
Author infoRatingReview Summary
System Engineer SDDC / VCF at a tech services company with 51-200 employees4.5I've found Sophos UTM to be cost-effective, scalable, and easy to use, with useful modular features, though the interface feels outdated and support has declined; overall, it’s reliable for small clients and remote access solutions.
Network and Infrastructure Manager at Sonysugar5.0I've used Sophos UTM since 2018 and find its Mail Protection, Web Server, and endpoint features reliable; deployment was smooth, support is excellent, and while it's scalable, I’d like to see more features to address evolving threats.
Associate Director - Management Support Services at CIHP4.5I have used Sophos UTM for six years to protect my organization's network. Its effective zero-day protection and firewall rules are invaluable. However, integrating artificial intelligence could minimize the need for external support. We transitioned to Sophos from CyberRoam.
IT Manager at a consultancy with 51-200 employees4.0I've used Sophos UTM for five years with various clients and found it cost-effective, feature-rich, and well-integrated, though updates and monitoring could improve; support is decent but occasionally requires follow-up for resolution.
System Administrator at a training & coaching company with 11-50 employees4.5I currently use Sophos UTM for integrated antivirus and firewall management, enhancing security through direct network monitoring. Although I previously used WatchGuard with Azure, I prefer Sophos for its seamless integration. There's potential for improvement with AI advancements.
Engineer of testers. Certification hardware at a consultancy with 11-50 employees4.5I’ve used Sophos UTM for 10 years in my lab, finding it easy to use and feature-rich. It’s stable, simple to manage, and an excellent free solution, especially for creating proxies and enforcing Zero Trust policies.
Network Engineer & Executive at Avedge5.0No summary available
Owner at NetArt5.0I use Sophos UTM as a perimeter protection firewall for its multifactor authentication and intuitive policy settings. While I prefer its older interface's flexibility, Sophos outperforms FireGuard and WatchGuard, and is more suited than Fortinet FortiGate for ease of use.